Jennifer Mchugh, Msha Email and Phone Number
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I am an experienced Insurance Account Manager with a specialization in employee benefits, backed by a strong educational and professional foundation in health, wellness, and insurance. I earned a Bachelor of Science in Health Studies from Monmouth University in 2015 and a Master of Science in Healthcare Administration from Felician University in December 2018.Currently, I work at a brokerage managing both public and private sector clients of varying sizes. I oversee medical, prescription, dental, vision, and voluntary benefit coverages. Additionally, I am involved with the Metropolitan Health Insurance Fund, catering to large public-sector entities in Northern New Jersey, where I handle data aggregation for new entities and provide ongoing support for existing ones.Before joining my current brokerage, I was employed by a national broker where I managed small, private-sector accounts. My responsibilities included overseeing the full renewal process—marketing, presenting results, and managing open enrollment—while also addressing escalated issues that occurred from time. I managed a team of two account specialists that would handle the day-to-day inquiries, but was always there to jump in and assist them. I have conducted numerous open enrollment meetings, consistently delivering information in a clear and engaging manner.I am very interested in the wellness aspect of healthcare. Fitness and overall well-being are two of my passions, and I enjoy being able to tie them into benefits. From previously working at a gym and as a personal trainer and group exercise instructor, to working as a physical therapy aide and now in the benefits world, I have a well-rounded approach to wellness and see how benefits can be affected by a wellness program or lack thereof.
Eagle Rock Management Group, A Foundation Risk Partners Company
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Senior Account ManagerEagle Rock Management Group, A Foundation Risk Partners CompanyUnited States -
Senior Account ManagerEagle Rock Management Group, A Foundation Risk Partners Company Sep 2023 - PresentCamden, New Jersey, Us -
Account ExecutiveBrown & Brown Insurance Feb 2020 - Sep 2023Daytona Beach, Florida, Us• Manage a book of private-sector business with 50+ clients focusing on client satisfaction and retention.• Collaborate with carriers and vendor partners to ensure the group runs smoothly.• Act as the direct contact for HR and management if any questions/concerns arise.• Deal with escalated client issues.• Market groups and present renewal options that best suit each client. • Check in daily with account specialists to see if there are any issues they need assistance with.• Involved with technology team, assisting in builds of new groups for benefit administration systems.• Ambassador for Brown & Brown's Population Health consulting services.• Member of LGBTQ+ Teammate Resource Group.• Member of LGBTQ+ Pride Committee. -
Renewal/Sales ConsultantThe Difference Card Oct 2019 - Feb 2020Armonk, Ny, Us• In October 2019 I was promoted to a Renewal Consultant and began to focus more on client retention, all the while helping members and groups with questions/concerns and handling open enrollment and renewal meetings. Switching from an Account Consultant to a Renewal Consultant was a great way to learn more about the financials behind our product. I reviewed carrier renewals, created renewal exhibits for our product, ran renewal reporting and ultimately created a package to share with the client.• In December 2019 I was approached about doing a dual role and also helping to expand our business via a Sales Consultant role. -
Account ConsultantThe Difference Card Mar 2018 - Oct 2019Armonk, Ny, Us• Worked as an Account Consultant, helping groups and members save money while maintaining benefits. I managed a book of business close to 50 clients (both public and private sector, approx. 5000 lives, territory spanning from NJ to eastern PA and Philadelphia). I helped members understand the product the company offered and how it worked with their underlying insurance plan. I also helped with day to day questions/concerns as well as escalated issues - my goal was to make the member's experience as easy as possible. I also handled open enrollment and refresher/renewal meetings. I am confident in my ability to stand in front of 100+ members for open enrollment and explain their benefits, in fact I actually enjoy this. I also enjoy working with clients and members in all industries to help them with their needs. -
Benefits CoordinatorCommunity Options, Inc. Apr 2017 - Feb 2018Princeton, Nj, Us• Administered the organization's health benefits programs. Informs employees of benefit eligibility, verifies and processes enrollments, changes, terminations.• Responsible for handling all workers compensation claims. Works closely with insurance providers, doctors' offices and regional offices to provide status updates and guidance.• Calculated benefit deductions, and reconciles monthly billing.• Reviewed reports from plan providers to verify accuracy and resolve discrepancies. • Generated various reports for local offices and executive management.• Maintained accurate files of enrollments, claim information and other documentation.• Ensured compliance with various federal and state mandates.• Provided training and responds to inquiries regarding all benefits offerings. -
Physical Therapy AideToto Chiropractic Center & Total Rehabilitation May 2014 - Apr 2017I began working here as a receptionist and then was promoted to the rehabilitation aide• Explained and monitored patient exercises, ensuring they maintain proper form throughout• Helped the therapist by prepping electrical stimulation, heat/ice packs• Prepared patient files and electrical stimulation pads for the day• Kept equipment clean by sanitizing after use and do laundry• Verified patients’ benefits with insurance companies• Contacted insurance companies regarding claims/approvals• Answered phone calls, set up patients’ appointments, prepare new patient files• Made therapy a fun experience by actively engaging with patients• Handled social media accounts and coordinate community events
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Bodycombat InstructorLes Mills International Apr 2014 - Apr 2016Freemans Bay, Auckland, Nz• I attended initial training February 2014 and was certified April 2014 as a BODYCOMBAT instructor• I learn the releases and teach group fitness classes, giving my students an intense workout while making sure that it's fun• During the classes I make sure to walk my students through the moves and instruct them on proper form to ensure no injuries• Getting certified was one of the best decisions I've ever made and I truly love inspiring others to be the best they can be through BODYCOMBAT -
Bootcamp InstructorAlways Be Training May 2014 - Oct 2014• Instruct bootcamp classes to students of all different fitness levels• Pay constant attention to my students form and correct if wrong to prevent injury• Provide constant motivation throughout the classes to keep my students going• Most importantly, make bootcamp classes fun!
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Sales / Personal TrainingWork Out World May 2013 - May 2014UsDuring my time at Work Out World I did both sales and personal trainingIn sales, I:• Promoted and sold gym memberships and personal training packages• Ensured that only members entered the gym• Answered phones and helped members with questions they had• Went out and hung up flyers promoting our current dealsIn training, I: • Trained clients by working with all different types of equipment, while keeping their fitness goals in mind• Came up with specific workout plans for each of my clients • Suggested diet plans to my clients to help them maximize their results• Pushed new Personal Training packages -
Senior Sales AuthoritySports Authority Apr 2011 - Jun 2013Englewood, Co, Us• Started as a cashier and was promoted to a senior sales authority (the golf and tennis specialist)• Helped customers on the sales floor in every department• Helped customers with questions over the phone and helped customers order items on the online store• Drove sales, loyalty card enrollments and extended coverage plans
Jennifer Mchugh, Msha Skills
Jennifer Mchugh, Msha Education Details
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Felician UniversityHealthcare Administration -
Middlesex CollegePsychology And Statistics Courses -
Monmouth UniversityHealth Studies -
Woodbridge National Bartenders SchoolDegree In Mixology -
Spotswood High School
Frequently Asked Questions about Jennifer Mchugh, Msha
What company does Jennifer Mchugh, Msha work for?
Jennifer Mchugh, Msha works for Eagle Rock Management Group, A Foundation Risk Partners Company
What is Jennifer Mchugh, Msha's role at the current company?
Jennifer Mchugh, Msha's current role is Senior Account Manager.
What is Jennifer Mchugh, Msha's email address?
Jennifer Mchugh, Msha's email address is je****@****ail.com
What is Jennifer Mchugh, Msha's direct phone number?
Jennifer Mchugh, Msha's direct phone number is +160995*****
What schools did Jennifer Mchugh, Msha attend?
Jennifer Mchugh, Msha attended Felician University, Middlesex College, Monmouth University, Woodbridge National Bartenders School, Spotswood High School.
What are some of Jennifer Mchugh, Msha's interests?
Jennifer Mchugh, Msha has interest in Social Services, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is Jennifer Mchugh, Msha known for?
Jennifer Mchugh, Msha has skills like Fitness, Teamwork, Personal Training, Great Motivator, Sales Abilities, Exercise, Time Management, Public Speaking, Marketing, Communication, Persuasiveness, Health.
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