- Lead a team of channel sales and strategy professionals who partner with partners in multiple sales motions focused on FWA and Fios broadband sales to small business customers- Focus on distribution strategy, new partner recruitment, removal of friction from the sales process, partner compensation/incentive programs, contract and compliance requirements, and partner HQ execution

- Leader of a cross functional sales team with responsibilities in program development and strategy along with field execution of channel partner sales teams- Focus on small business broadband distribution inclusive of fiber and FWA solutions- Responsible for partner executive relationships, performance management, new sales motions and points of distribution, and market development activity

- Responsible for developing new channel distribution for 5G FWA broadband in the small business segment -Responsible for managing internal and external stakeholders to meet timelines to launch distribution across multiple partner motions with responsibilities including partner executive alignment, contracts, process development, product enablement, and sales strategy and support

- Lead a team of outside sales professionals who help medium sized business solve problems through Verizon technology and solutions- Develop strategies that aid team in prospect identification, engagement, and business conversations

- Partner with Fortune 500 companies in the Atlanta area to enhance their business through wireless connectivity via phones, tablets, M2M, and IoT solutions- Consistently exceed sales targets and customer experience metrics- Collaborate internally across multiple functional teams to ensure Verizon is positioned as a value added partner

I deliver innovative solutions and ensure a superior customer experience for government agencies within a territory. I prospect for new business, and grow existing accounts through establishing myself as a consultative partner through the account management process. I am able to partner with government agencies to enhance their efficiency while managing costs through proving the value of wireless and machine to machine solutions after strategic conversations around their current operational protocol.

Partnered with sales in the account management of strategic, high-value government customers. Day to day responsibilities included customer relationship management, reporting, account analysis, coordinating resolution for escalated customer concerns, and developing/working action plans to address areas that impact customer retention and/or profitability for Verizon shareholders. Areas of concentration were churn, strategic selling, self serve growth, and customer service call in rate. Recognized on multiple occasions by leadership for producing positive results with minimum supervision.