• Develop contact strategies to reach out to qualified leads.• Craft proposals by gathering project information and coordinating with internal teams.• Manage and update CRM systems to track leads and opportunities.• Schedule and attend industry events to network and build relationships with potential clients and partners.• Prepare presentations and marketing materials to showcase the company's capabilities.• Maintain a strong understanding of the industry trends and competitor landscape.• Analyze data to identify trends and measure the success of marketing and sales efforts.• Maintain client relationships with existing clients.• Coordinate logistics for meetings and client visits.• Manage events and sponsorships.

Create eye-catching, exciting logos and designs while maintaining branding and communication consistency. Design brochures, stationery, e-documents and logos for SMEs in the United Kingdom and Hawaii including the publishing and medical industries as well as gratis work for Amnesty International, UK government community services and The Hawaii Institute for Human Rights. Extensive knowledge of Adobe Creative Suite: InDesign, Illustrator, and Photoshop, Microsoft Office, Final Cut Pro, for both MAC and PC platforms. Strong organizational and time management skills to ensure delivery regardless of changing deadlines and revised budgets to guarantee client satisfaction.

• Assisted in all responses to Requests for Qualifications (RFQs) and general qualification efforts assigned, to ensure that the overall theme, technical scope, staff qualifications, and experience are accurate and graphically pleasing.• Created marketing materials including informational documents, qualification packages, advertisements, displays, and brochures that contribute to the overall strategic communications planning and implementation.• Updated company-wide databases with project and proposal information on an ongoing basis, which included visiting project jobsites and collecting data and information to be uploaded into the company database.• Worked directly with senior level technical staff to develop, design and execute proposal materials including writing, editing, verifying and formatting proposal information and ensuring the various aspects of the proposals and other marketing materials were accurate, timely, high quality and well written.• Designed and developed promotional materials and advertisements for various publications.• Organized and maintained project and staff data including photography to ensure all assets were up-to-date and current.• Developed award submittals and coordinated public relations initiatives.

• Communications Manager and Corporate Chef for restaurant and hospitality consulting firm.• Planned and implemented successful restaurant opening as executive chef for restaurants on Kauai and Oahu, hired and trained staff, developed menus, organized vendors, designed kitchen and prep area, and managed marketing and publicity. Assumed General Manager position at Kauai restaurant, streamlined scheduling, improved customer service responses through online feedback and improved overall restaurant quality control. • Boosted social media presence and increased website traffic for Kauai restaurant, resulting in a higher number of YELP/TripAdvisor click-throughs, increased bookings and higher spend per person.• Managed setup and implementation of several major events including Hawaii Restaurant Association golf tournament and three-day festival for the Hawaiian Scottish Association Festival and Highland Games.

Responsible for food and labor asset management including development, rebranding, purchases, inventory, menu costs, hiring, training and performance evaluations. Maintained overall serviceability of the kitchen. Ensured member and guest satisfaction.• Planned and implemented successful restaurant changeover for previously sub-contracted food and beverage services.• Hired and trained staff, developed menus, organized vendors, designed kitchen and prep area.• Significantly increased gross sales (approximately 20%) and improved member satisfaction.• Improved customer service, overall galley quality control and turnaround time for food delivery.

Key player in successful restaurant relaunch, hired and trained staff, developed menus, organized vendors, managed marketing and publicity. Increased sales incrementally each month and greatly improved customer retention and satisfaction.

Planned and implemented successful restaurant opening as executive chef, hired and trained staff, developed menus, organized vendors, designed kitchen and prep area, managed marketing and publicity, all in a three-week timeframe. Assumed General Manager position, streamlined scheduling, upgraded customer service responses through online feedback and improved overall restaurant quality control.

Coordinated development, organization, and production of proposals; won more than $600K in local business and $38million in potential Indefinite Delivery Indefinite Quantity contracts. Evaluated Request for Proposal requirements/evaluation criteria for compliance, prepared qualification materials specific to solicitations and wrote/edited proposal sections. Developed and managed the marketing schedule for proposals and other time-sensitive deliverables. Maintained marketing databases through CRM and associated material to support client and opportunity development. Coordinated marketing activities including conferences, events, industry participation and strategic planning.

Managed, implemented and monitored all internal and external communications, including social media presence, for the Medicare (CMS) appointed Quality Improvement Organization (QIO) for the state of Hawaii, Guam, American Samoa and CNMI. Developed and maintained relationships with physician offices, hospitals and nursing homes throughout the state. Key contributor to successful $8million CMS grant award for five- year QIO contract period. Assisted project managers by developing media and communications to promote achievement of Meaningful Use and utilization of Electronic Health Records by providers. Developed media and materials supporting CMS directives implemented nationally to improve quality of care. Key player in Guam Diabetes Special Innovation Project to institute a registry to determine incidence and prevalence of diabetes among Medicare beneficiaries living in Guam. Developed company-wide policies to actively spread innovative ideas and projects on a local and national level. Planned, managed and implemented annual healthcare conference. Received national recognition from CMS for co-creating and implementing Play4Prevention program incorporating exercise, education and socialization for seniors, presented at two CMS national conferences and adopted by other states.

Advised print marketing and design strategies for many international companies, consistently meeting tight deadlines and providing total client satisfaction. Created logos and designed stationery, brochures and other materials for print for clients including The Body Shop, Bourne Leisure, Rail Europe and other local and international companies. Extensive expertise in Adobe Creative Suite, InDesign, Illustrator, Photoshop, QuarkXPress, Microsoft products and other graphic design software for both MAC and PC platforms. Worked to ISO9001 standards - the benchmark for backup, tracking and usage of client documentation, providing the highest level of attention to detail.

Managed all internal and external communications including monitoring media coverage, responding to media enquiries and producing a quarterly company newsletter. Crafted media releases for client acquisitions and new design implementations that featured in Design Week, Marketing Week and other mainstream publications for the design and retail industries. Designed proposal materials for presentations that resulted in winning business from clients including British Airport Authority, Dewar's Whiskey, Miller Brewing Company, Deutsche Bank and other global companies.

With a new design and layout, boosted circulation figures resulting in a 30 percent increase in annual sales. Computerized newspaper layout, reducing setup time by 32 hours monthly, saving $3,300 annually. Budgeted for a staff of 12 including advertising salespeople, copy editors and copy writers.