Johnny Tsai Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Implemented, configured and deployed Jenkins, a production-ready continous integration system in AWS using Cloudformation along with infrastructure as code best practices
• Built, configured and maintained Docker images for various Linux distributions and compilers necessary for the vast build and test matrix
• Used Hashicorp Packer and Terraform for automating Windows, MacOS, and Linux image creation with security in mind ensuring consistency and repeatability
• Familiarized and provided support to aging in-house CI system while exploring alternatives cloud providers to brainstorming, innovating and implmenting new automation solutions

Vancouver, British Columbia, Canada

• Tested, implemented and deployed Mosyle MDM on hundreds of MacBooks, iMac, AppleTV, and iPads across the entire school resulting in ease of device configuration, management and deployment
• Perform various tasks from troubleshooting tech equipment such as smartboards, laptops and projects, to coordinating third party contractors for tech repairs, installing new hardwares, in addition to updating inventory.
• Coordinated set up and takedown of audio visual equipment for school events and performances

Vancouver, Canada Area

• Provided IT support via JIRA ticketing system, and carried out procedures for employees onboarding and exits such as computer setup and account configurations and deactivations
• Troubleshot and resolved IT tasks from account permissions, VPN issues, to managing inventory, and assisting with auditing of softwares
• Performed tasks related to office relocation, servers/desktops setup, and closure of office including coordinating and organizing the offloading of office electronics and equipments