At Digital Sauce, my primary responsibility is to develop and execute effective marketing strategies that drive lead generation and increase brand awareness for our music distribution, social media management, and multimedia arts services. In addition to leading and managing a team of five individuals to ensure the successful execution of marketing plans and achievement of business goals, collaboration with cross-functional teams, including sales, design, and development, is crucial to… Show more At Digital Sauce, my primary responsibility is to develop and execute effective marketing strategies that drive lead generation and increase brand awareness for our music distribution, social media management, and multimedia arts services. In addition to leading and managing a team of five individuals to ensure the successful execution of marketing plans and achievement of business goals, collaboration with cross-functional teams, including sales, design, and development, is crucial to guaranteeing the success of our marketing strategies.To stay ahead of the competition in the ever-evolving digital media landscape, I must stay on top of industry trends and continually innovate and experiment with new strategies. Prioritizing excellent customer service is also essential in building a strong reputation and attracting a loyal customer base through my strategic marketing efforts. I am passionate about delivering exceptional customer service and developing creative marketing strategies that position our company as one of the leaders in the music distribution and multimedia industry. Show less

I do regular streams and collaborations with other livestreamers on Kumu.

Customer Service Representative – takes care of customer’s mortgage payment, bill explanation, mortgage refinancing, and home equity.

Reviews and processes credit card claims and calls clients for clarification.

Reviews client’s credit card transactions and look for possible red flags. Calls clients to confirm possible fraud transactions.

Manages customers’ accounts and calls them from time to time to check the needs of their company for operational supplies.

Inbound customer service representative for American Express Blue Bird Cards. Takes care of clients’ credit card payments and inquiries.

Manages 6-8 customer service representatives on training; monitors and gives feedback on how they take calls for American Express Credit Cards.

Inbound customer service representative. Takes care of client’s credit card payments and inquiries for American Express Credit Cards.