Jim Meaden Email & Phone Number

Bere Regis, Gb

Poole

• Providing leadership and direction for the ICT Application Support team, ensuring that value for money is achieved through effective use of people, budgets and assets• Developing proposals for investment or service improvements of business applications and leading on the implementation of such changes• Ensuring that the business application estate is aligned to organisational strategy and agreed technology roadmaps• Working with all infrastructure specialisms and business partners… Show more • Providing leadership and direction for the ICT Application Support team, ensuring that value for money is achieved through effective use of people, budgets and assets• Developing proposals for investment or service improvements of business applications and leading on the implementation of such changes• Ensuring that the business application estate is aligned to organisational strategy and agreed technology roadmaps• Working with all infrastructure specialisms and business partners to proactively identify opportunities to develop and improve ICT application service provision for the Councils and their partners• Ensuring the ongoing integrity and availability of business applications and data Show less

Poole, United Kingdom

As part of BCP Council, I was a member of the Applications Support Team within Information Technology & Information Systems. I was the primary SQL DBA for Social Care, also supporting many other critical business applications within the authority. Furthermore, I was also involved in SQL reporting, UAT and performance testing and systems analysis.

Poole, United Kingdom

Based at the Civic Centre in Poole, I am part of the Applications and Data Team within IT Services. Due to my experience in social care within the IT solutions sphere, I was engaged as a technical consultant helping to deliver a new Microsoft Dynamics CRM based solution for Adult and Children’s Services (which was successfully deployed across the entire borough on schedule and within budget). I was the primary SQL DBA for Social Care, also supporting many other critical business applications… Show more Based at the Civic Centre in Poole, I am part of the Applications and Data Team within IT Services. Due to my experience in social care within the IT solutions sphere, I was engaged as a technical consultant helping to deliver a new Microsoft Dynamics CRM based solution for Adult and Children’s Services (which was successfully deployed across the entire borough on schedule and within budget). I was the primary SQL DBA for Social Care, also supporting many other critical business applications within the authority. Furthermore, I was also involved in SQL reporting, disaster recovery, UAT and performance testing, systems analysis and server support (VMWare, Azure and SAN). Show less

Dorchester, United Kingdom

Based at County Hall in Dorchester, my orignal role was within the ‘Deskside’ team as an ICT Frontline Delivery Officer. Primarily, I was in charge of accounts, creating new users on different applications and acting as a second line support service to the Service Desk team and on-site engineers. I then moved onto the Deskside Engineering team, within Children's Services. This involved a great deal of site work, hardware & networking troubleshooting.I was later employed as the… Show more Based at County Hall in Dorchester, my orignal role was within the ‘Deskside’ team as an ICT Frontline Delivery Officer. Primarily, I was in charge of accounts, creating new users on different applications and acting as a second line support service to the Service Desk team and on-site engineers. I then moved onto the Deskside Engineering team, within Children's Services. This involved a great deal of site work, hardware & networking troubleshooting.I was later employed as the Systems Administrator for the Adults & Community Services directorate within the Business Improvement Team. The role had a varied remit, but primarily covered the support of the AIS/Swift system.Deskside Accounts:Creating accounts, mostly within Active Directory and Lotus Notes, applying group permissions and setting up new users. IT Support:Providing support to on-site engineers and acting as a second/third line support service to the Service Desk.Systems Administration:Supporting software for Adult & Community Services, data integrity and system changes. Show less

Sturminster Newton, Dorset

The Frome Partnership is a focused and successful Executive Search company, concentrating in the real estate finance sector. My duties included:Database Management:Updating, enhancing and managing the company contacts database (FileFinder by Dillistone Systems)Research:Performing searches for top level executives, compiling short lists, producing reports and presentations.IT Management:In-house IT management and solutions.

Blandford, Dorset

Spectrum Housing Group (at the time of my employment, The Signpost Group) is one of the largest housing associations in the south of England. As part of the four-man ITC team, I looked after (primarily) the PCs on all of the group’s sites, which ranged from Plymouth to Christchurch. My duties included: IT User Support:PC based systems (Fujitsu Siemens systems), which incorporated a 1st and 2nd line support role. This role also involved user training and inductions.Network… Show more Spectrum Housing Group (at the time of my employment, The Signpost Group) is one of the largest housing associations in the south of England. As part of the four-man ITC team, I looked after (primarily) the PCs on all of the group’s sites, which ranged from Plymouth to Christchurch. My duties included: IT User Support:PC based systems (Fujitsu Siemens systems), which incorporated a 1st and 2nd line support role. This role also involved user training and inductions.Network Administration:Windows 2000 / 2003 Server, DNS / AD, Backup Exec, MS Exchange, Hardware Set-up, PC building and configuration; creating and installing XP / 2000 workstations. Also Windows 3.11 installs with Thin Client emulation. Show less

Wimborne, Dorset

Cynergy3 (formally Crydom) are an electronics manufacturing group, which designs, manufactures and sells high voltage components (primarily reed relays, SSRs and float switches). As part of a two man based IT team, my responsibilities involved maintaining and improving IT systems in the UK and across the entire company group, including offices in California, Mexico, Thailand and Switzerland. This equated to an approximate 100 strong user base. My duties included: IT User… Show more Cynergy3 (formally Crydom) are an electronics manufacturing group, which designs, manufactures and sells high voltage components (primarily reed relays, SSRs and float switches). As part of a two man based IT team, my responsibilities involved maintaining and improving IT systems in the UK and across the entire company group, including offices in California, Mexico, Thailand and Switzerland. This equated to an approximate 100 strong user base. My duties included: IT User Support:Systems were mostly PC based (HP / Dell / Toshiba) and ranged from basic ‘helpline’ assistance to full systems overview, hardware support, upgrades and training.Network Administration:Windows 2000 / 2003 Server, DNS / AD, DHCP, Wireless Access, Lotus Domino Server, Sonicwall (VPN / Firewall), IBM iSeries, ARCServe Backup, VPNs, Mail Routing, 3COM Switches, System SecurityHardware Installation:This ranged from PC building, configuration and deployment to CAT5 cabling installation and building new servers.Lotus Notes Development:Augmentation, maintenance and new design of company databases. During my employment with Cynergy3 I designed and coded almost a dozen databases, including a Bluebook accounts system and a brand new system-wide company sales database. Show less

Poole, Dorset

Wessex Software was a Poole based software house, which designed and sold estimating and accounting / job costing packages for the construction industry (which also provided small networks and PC hardware for a ‘one-stop’ service). Starting as a trainee, I later headed my own support team, eventually working in software development as the primary software tester. Wessex was purchased by a competitor (based in High Wycombe) in December 2002, and proceeded to dissolve the company over the… Show more Wessex Software was a Poole based software house, which designed and sold estimating and accounting / job costing packages for the construction industry (which also provided small networks and PC hardware for a ‘one-stop’ service). Starting as a trainee, I later headed my own support team, eventually working in software development as the primary software tester. Wessex was purchased by a competitor (based in High Wycombe) in December 2002, and proceeded to dissolve the company over the following year. Although I was offered a position, I was reluctant to relocate and was therefore forced to seek alternative employment. Regrettably, Wessex Software no longer exists. My duties included: Customer Support:Specialising in Estimating Software, I was responsible for the Support ‘Hotline’, in primarily a second-line support capacity. I also supported hardware and networking issues.Software QA:Testing, bug fixing and reporting. I worked closely with software development and even provided some graphics design. On Site Installation:Periodically, I would be required to travel to a customer site and install hardware / networks and software. Training:Wessex had a fully equipped training suite, for which I designed and ran training courses, both for employees and customers. Miscellaneous:Dispatch, database administration (Clientele), software release, internal IT support, general office administration. Show less