Joao Mendonca Email & Phone Number

Lisbon Area, Portugal

. Develop a strategy to work with partners to expand Quality Assurance solutions, using local experts and a “crowdsourcing” base, in the Portuguese and European market.

Madrid, Spain & Lisbon, Portugal

. Developed strong business relations with customers by understanding their key business drivers and delivering innovative mobile solutions in the EMEA region . Negotiated and managed partnerships in the EMEA region and Vietnam to increase sales and take advantage of their knowledge of the state and prospects of the market

Marlow - United Kingdom

Telecom Solutions: cloud-based voice-to-text services (SaaS model)• Consulted EMEA and Vietnamese wireless carriers implementing innovative transcription solutions that significantly enhanced revenue opportunities and end-user experiences • Defined Nuance's strategy for EMEA region and Vietnam

Portugal / Spain

• Defined/implemented the sales strategy for the Portuguese market and for Vodafone Spain (BSS)• Managed the day-to-day operations and supervised a team of 5 technical project managers and technical support engineers• Monitored/analyzed market trends to help clients launch innovative solutions and maintain profitability• Reported on business performance to the Regional Hub (Spain)

Portugal

• Following the acquisition of the Nortel 3G Radio by Alcatel-Lucent (ALU), transferred to ALU Portugal keeping the latest role at Nortel: Vodafone Portugal Account Director• Supervised team of 3 Account Managers.

Germany / Portugal

Target market: Austria/Germany/Switzerland/France/Italy, Czech Republic/Poland/Slovak Republic/Russia/Turkey, Saudi Arabia/UAE• Head-hunted to join the new Nortel`s Centre of Excellence in Germany (1989-1996), where fast-tracked to assuming the responsibility of Operations Director for the support teams and customers in EMEA• Assumed role of Account Director in Portugal in 1996, following a request by the Country Manager to help the sales team in Portugal expand the carrier data business• Involved in coordinating sales/pre-sales/support, primarily all the data customers (1996-1999), then for Jazztel Portugal (2000-2002) and for Vodafone Portugal (2003-2006)

Lisbon Area, Portugal

• Worked as a Development & Verification Engineer for Siemens (1984), where developed the SW/HW for a machine to simplify the testing of small PABXs (1984)• Worked for Telepac, a data service provider, where validated/implemented new services and products in the network (technology Nortel) (1985-1989)