Jim Mercer work email
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Jim Mercer personal email
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Jim Mercer phone numbers
Global technology executive that's customer and outcome obsessed. I thrive on delivering happiness to others! With over 25 years of experience in various sr. leadership and other customer advocacy roles, my true passion is leading and working along side my extended teams and customers alike to help them both achieve success for life. Advisor. Investor. Continuous learning in everything.
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Co-Founder, CeoWoveniqCalifornia, United States -
Co-Founder, CeoWoven Iq Sep 2024 - PresentWatch this space for more soon.
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AdvisorStatisfy Mar 2024 - PresentAI Powered | Human Perfected. The Statisfy GenAI Customer Intelligence Platform connects the dots across all your customer touch-points, product usage, and external news so you know exactly what do next for every customer. We are on a mission to make Customer Success a team sport. -
Private Investor, Lp & AdvisorSelect Investments & Innovation Funds Oct 2023 - PresentAccredited investor with a focus on tech companies that are rooted in AI making significant impact including Anthropic, Cohere, WAX Insurance, and an LP & Advisor in various innovation funds at SBVP.
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CaregivingCareer Break Jul 2023 - Jan 2024Departed from Zoom to dedicate full-time hospice care attention to family member.
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Global Head Of Customer SuccessZoom Dec 2017 - Jul 2023San Jose, Ca, UsReporting to our founder & CEO, I lead all of Zoom's global Customer Success and Renewal teams - 500+ customer-centric professionals - ultimately responsible for retaining and growing our $2bn base of enterprise customers. -
Manager, Customer SuccessZoom Nov 2015 - Dec 2017San Jose, Ca, Us
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Sr. Mgr. Customer Success, EnterpriseCitrix Systems - Saas Division Mar 2005 - Oct 2015Fort Lauderdale, Fl, Us -
Account Manager, Customer SuccessCitrix Systems - Saas Division May 2000 - Mar 2005Fort Lauderdale, Fl, Us
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Customer ServiceExpertcity, Inc. Oct 1999 - May 2000(Acquired by Citrix, 2003)
Jim Mercer Skills
Jim Mercer Education Details
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Westmont CollegeEconomics & Business
Frequently Asked Questions about Jim Mercer
What company does Jim Mercer work for?
Jim Mercer works for Woveniq
What is Jim Mercer's role at the current company?
Jim Mercer's current role is Co-Founder, CEO.
What is Jim Mercer's email address?
Jim Mercer's email address is ji****@****ail.com
What is Jim Mercer's direct phone number?
Jim Mercer's direct phone number is +192532*****
What schools did Jim Mercer attend?
Jim Mercer attended Westmont College.
What are some of Jim Mercer's interests?
Jim Mercer has interest in Travel, Emerging And New Technologies.
What skills is Jim Mercer known for?
Jim Mercer has skills like Saas, Management, Customer Service, Enterprise Software, Crm, Salesforce.com, Cloud Computing, Strategy, Solution Selling, Strategic Partnerships, Account Management, Software As A Service.
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