• Worked collaboratively with members of the USAID functional and development teams on all aspects of the software process from inception to completion, including design, implementation, testing and deployment of Offboarding application. • Currently a member of the USAID Operations and Maintenance (O&M) team, conducting front-end and back-end development of the client’s applications/products, including fixing defects and adding enhancements. Tasks include widget and page creation, creating/maintaining workflows, scripting REST and GraphQL APIs and GlideRecord/Aggregate queries, building transform maps and importing data, maintaining databases, mapping user data to government forms, creating/editing record producers, producing update sets, and writing business rules (server-side JS scripts), client scripts, UI policies/actions, scheduled jobs, event registries, and email notifications.• Manage several critical and high priority stories in our team’s monthly releases. Development changes are added to update sets and then pushed to upper instances/environments within proscribed deadlines. • Prepare and update build documentation pertaining to all scheduled deployments. • Create test plans and assist QA team in their testing.• Attend client UAT demos and provide technical clarifications to all client inquiries. • Participate in deployment, deployment prep, and daily planned development stand up calls related to each release/CR.• Communicate with members of our team and guide them through the intricacies of various applications supported by the O&M team. • Authored an article published in our FC Core knowledge base. Article instructs end user on how to commit a new candidate in our client’s Onboarding/Navigate application.

• Troubleshooted student code and taught HTML, CSS, and JavaScript concepts to first-year developers. Used guided instruction to help developers build their own solutions rather than providing direct answers.• Collaborated with a team of four developers to design and develop a web/mobile application using React, React Native, JavaScript, HTML, CSS, AWS, and more.• Developed a music library application using React framework and Material UI. The application utilizes functional and class based components, Redux middleware (including reducers and different action types), containers, routers and protected routes, props, authentication/authorization APIs, and different API utilities to handle responses and errors from the server.

• Managed and provided guidance to a team of fifteen employees in the United Call Center Office.• Performed a variety of functions such as reviewing cross-servicing collection calls, conducting performance evaluations, tracking/analyzing KPIs of individual personnel, and managing elevated calls between employee and debtor.

• Processed, reviewed, and delivered monthly and quarterly investment performance reports to wealth management teams.• Worked with financial advisors to understand client’s business needs, discuss performance results and trends, and revise reports in a timely manner.• Performed statistic calculations (Sharpe ratio, R-Squared, gross/net time weighted ROR, geometric returns, IRR, etc.) to verify performance results and address discrepancies, specifically in accounts where there were merger, acquisition, and stock split transactions on monthly statements.• Reviewed internal holdings reports to ensure they match custodian bank prices, quantity and market value for each asset.• Assigned proper indexes to mutual funds/ETFs, separately managed accounts and multiple asset classes.• Reviewed investment earnings report data to confirm returns coincide with the same financial data on related bank statements.• Collected and performed data feed reconciliation, resolving all performance and reporting divergences.

• Developed mathematics curricula and instructional materials for middle school students in advanced education classes.• Collaborated with educational team and administration to implement policies and procedures to achieve educational goals.• Managed diverse student population through exceptional troubleshooting abilities and excellent problem-solving skills.• Communicated regularly with parents/guardians regarding student performance; created and recommended plans to foster optimal student growth.• Leveraged strong analytical skills to identify students with special or unique needs and developed individual action plans.• Participated in an after-school program where I tutored students in pre-algebra, algebra, geometry, and basic arithmetic.