➢ An Ophthalmic Practice Management Company, implementing business management solutions to improve efficiency and bottom line growth for eye care practices. We focus on Consulting, Revenue Cycle Management, and Compliance.SCOPE: I help physicians be better practitioners. I develop product, services and software solutions for physician practices, enabling them to recapture unrecognized revenue and opportunity costs, so they can focus on what they do best: Provide outstanding patient care.CLIENT SUCCESSES:► For a small, 1 doctor, 1 location practice: After administering our assessment, we set up our Revenue Cycle Management platform, implemented consistent administrative processes, and focused on staff training and education. By the end of the 4th year, patient care revenue increased 75%, from $262K to $508.9K, and he expanded to a larger location.Overall medical patient care growth rate? 700%, from 5% to 40% medical billing by year 4.► For a large, 3 doctor, 2 location practice: After our assessment, we discovered thousands of dollars of unpaid, unprocessed, and denied claims. After implementing our Revenue Cycle Management system for both offices, and training and educating staff, within the first month we collected over $120K ADDITIONAL revenue.After one year, they now enjoy exceptional performance on the management of their claims processing, and rely on a compliant workflow solution providing 100% transparency to their claims and payment information. This provides them best practice Accounts Receivable management.

SCOPE: Provide business operations and management expertise.KEY ACCOMPLISHMENTS:► Energy Company: Litigation consultant providing insight, advice, direction and substantiation for the evidence. Was deposed to provide testimony and validation to company processes and policies.► Petroleum Company: Developed gasoline pricing models and profit impact analysis to project income and volume based on market competition.► Petroleum Transport Company: Developed and implemented a fleet sales model for commercial and general liability insurance, generating an unforeseen revenue stream.

➢ Locally owned integrated healthcare company across 3 business platforms.SCOPE: Responsible for direct Profit & Loss Management for 3 companies with $20M in total revenue. Also responsible for personnel development, and for developing and implementing strategic plans for balancing growth and cash flow. KEY ACCOMPLISHMENTS:► Developed and implemented clinical pathways to establish a consistent protocol for patient’s plan of care, resulting in 40% increase in payer reimbursement.► Increased revenue $1M annually by implementing infusion program to increase nursing efficiency and broaden service lines to physicians.► Increased revenue $5M in 2005 by negotiating acquisitions, and new business and service line development for core and ancillary services.► Acquired 4 Outpatient physical therapy clinics, adding $3M in revenue.

➢ Iron Mountain is a global leader in information protection and storage services, with $2.3B in annual revenue.SCOPE: Developed and implemented annual strategic plans for the San Antonio District, balancing growth, cash flow and customer service objectives, with $10M budget ♦ Revenue grew to $13M during my tenure.KEY ACCOMPLISHMENTS:► Drove new account growth by 25% by building brand identity, increasing account retention and identifying business expansion opportunities.► Created and managed customer service teams focused on Total Customer Satisfaction and establishing customer service standards.► Restructured customer service team, streamlining process down to 1 point of contact. As a result, customer satisfaction ratings shot through the roof, and we experienced significant revenue growth.

➢ El Paso Corporation is North America’s largest natural gas pipeline, with $4B in annual revenue.SCOPE: Promoted twice, ultimately gaining responsibility for total Profit & Loss management, personnel development, annual budgeting and monthly forecasting.KEY ACCOMPLISHMENTS:► Boosted profits $1.2 M, and sales revenues $4.3M over 4 years by developing comprehensive category management program.► Developed capital funding requests for facility remodeling or rebuilding.► Led acquisition teams conducting due diligence to evaluate and acquire assets. Lead a $13MM acquisition in Central Texas integrating operational assets and new employees launching a new market.