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@vancity.com
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1 phone found area 604
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Jean-Marc Handfield (He/Him) is listed as CEO COLLABRIA at Collabria Financial Services Inc., based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at vancity.com, phone signal with area code 604, and a matched LinkedIn profile for Jean-Marc Handfield (He/Him).
Jean-Marc Handfield (He/Him) previously worked as Chief Executive Officer, Directeur Général at Collabria Financial Services Inc. and Chief Operating Officer at Collabria Financial Services Inc.. Jean-Marc Handfield (He/Him) holds Master'S Degree, Law from Université Laval.
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AeroLeads found 1 current-domain work email signal for Jean-Marc Handfield (He/Him). Compare company email patterns before reaching out.
Innovative, strategic and highly collaborative Customer Experience Executive, with a demonstrated ability to build and lead high performing and engaged teams in various, complex, regulated and competitive industries (Financial Services incl. card services and other payment solutions, Telecom, Airline), to bring the customer experience to life, grow multiple business lines and deliver on time and on budget key initiatives. Fluent in English and French. Core competencies include:. Work Processes Optimization: demonstrated ability to implement continuous process improvements focusing on operational efficiencies & workflow optimization benchmarked against COPC world class certification quality program . Business Insights and Key Performance Indicators: demonstrated ability to leverage data to analyse performance, develop insights to exceed business goals and achieve sustainable growth. Global Perspective, Strategic Mindset, Cultivates Innovation: demonstrated ability to think strategically and broadly about strategic initiatives to create new and innovative sources of revenues and produce sustainable growth . Attracts Top Talent, Builds Effective Teams, Instills Trust & Drive Results: demonstrated ability to recruit, develop and mentor Top talent to support the implementation of strategic and operational initiatives on time and on budget. Demonstrated ability to bring the customer experience to life with a high level of customer and employee satisfaction and the ability to integrate digital and traditional retail service delivery.
Listed skills include Strategic Planning, Management, Business Strategy, Business Writing, and 16 others.
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Calgary, Alberta, CA
OverviewCollabria Financial Services Inc. is a customer-centric credit card solutions provider to Canadian credit unions and financial institutions. It operates through collaboration based on cooperative principles with its clients and partners to deliver a broad range of Mastercard and Visa network branded consumer and business credit card.
Lévis, Québec, CA
Vancouver, BC, CA
P & L accountability for a 59 branches network. Led a team of 30+ Mortgage Development Managers and approximately 1000 Member Services employees engaged in supporting members with their daily banking needs including opening new accounts, applying for loans and purchasing investments.
Vancouver, BC, CA
P & L accountability of the credit card portfolio, the Foreign Exchange line of business and the Member Contact Centre. Developed and implemented a 3 year strategic plan that increased credit card penetration of retail membership from 32% to 68%, integrated the credit card line of business within a payment solutions member offering and built the internal.
Vancouver, BC, CA
Formed in 1997 by Vancity, Citizens Bank was one of the country's first online banks. In 2009, Citizens moved to a more streamlined business model that focuses on Visa credit card and prepaid card business, foreign exchange services and commercial real estate lending.Accountability for the retail P & L. Led the National Contact Centre, branches & the.
Vancouver, BC, CA
Oversaw the entire operations of the National Contact Centre as it grew to meet the business needs of both Vancity and Citizens Bank in multiple lines of business as part of a multi-channel member experience.
Laval, Québec, CA
Nordia was created in 1999 as a joint partnership between Excell Global Services and Bell Canada after Bell decided to stop processing calls for directory assistance. Nordia has operations in 13 contact centres located in B.C, Ontario, Quebec and New Brunswick.Led the overall management of the site including the implementation of new services according to.
Laval, Québec, CA
Led the overall management of the unionize site including the implementation of the COPC quality certification of the directory assistance services of Bell Canada.
Quick answers generated from the profile data available on this page.
Jean-Marc Handfield (He/Him) works for Collabria Financial Services Inc..
Jean-Marc Handfield (He/Him) is listed as CEO COLLABRIA at Collabria Financial Services Inc..
AeroLeads has found 1 work email signal at @vancity.com for Jean-Marc Handfield (He/Him) at Collabria Financial Services Inc..
AeroLeads has found 1 phone signal(s) with area code 604 for Jean-Marc Handfield (He/Him) at Collabria Financial Services Inc..
Jean-Marc Handfield (He/Him) is based in Montreal, Quebec, Canada while working with Collabria Financial Services Inc..
Jean-Marc Handfield (He/Him) has worked for Collabria Financial Services Inc., Desjardins, Aviso Wealth, Harris & Company Llp, and Vancity.
You can use AeroLeads to view verified contact signals for Jean-Marc Handfield (He/Him) at Collabria Financial Services Inc., including work email, phone, and LinkedIn data when available.
Jean-Marc Handfield (He/Him) holds Master'S Degree, Law from Université Laval.
Jean-Marc Handfield (He/Him) is listed with skills including Strategic Planning, Management, Business Strategy, Business Writing, Leadership, Team Management, Budget Setting, and Business Planning.
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