Industry Consultant
CurrentHelp companies in the Wireless Industry to improve operations and expand business opportunities.
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Jon Heller is listed as Electronics Industry Consultant - Project Management Root Cause Analysis - Closed Loop Corrective Actions - QA at JM Heller Consulting, LLC, based in Valley Center, California, United States. AeroLeads shows a work email signal at msn.com and a matched LinkedIn profile for Jon Heller.
Jon Heller previously worked as Industry Consultant at Jm Heller Consulting, Llc and Vice President, Client Services at Partners Of Progress, Inc.. Jon Heller holds Liberal Arts And Sciences, General Studies And Humanities, 3.0 from San Francisco State University.
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Driven to understand the "why" to better guide solutions! I suppose all my adult life I have been involved one way or another making things better. Product durability, Customer Experience, Product Quality and Solutions for issues! All my professional life I have been a problem solver on one level or another. The majority of my working life has been in or around Consumer Electronics, from Audio, Video, Computers, Mobile Devices and on. I have spent years on Root Cause Analysis and Closed Loop Corrective Actions (Prevention of additional failures). This extends to UX (User Experience) and Client and Customers Services.I look forward to sharing my experiences with you soon!
Listed skills include Product Management, Organizational Development, Wireless, Telecommunications, and 45 others.
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Help companies in the Wireless Industry to improve operations and expand business opportunities.
Partners of Progress, Troy Michigan, is Wireless Support company that specializes in low cost and high quality repair and refurbishment operations. PoP is known in the industry for its consistent performance, collaboration, longevity and stability. We specialize in customizing support activities to best meet client needs, regardless of Carrier or Manufacturer. Partnership and Collaboration are our key objectives.
Responsible for NPI, Product Quality, Post Launch Support and Ongoing Quality Management. Division head for all post market product support. Develop internal metrics and key client communications. Work closely with R&D and Factory Operations to insure ongoing quality testing and metrics were in place. Key role in resolving and communicating solutions.Help to create and enhance quality as a standard of Continuous Improvement (CI).
Consultant to the Wireless industry on service, support and product recovery.
Responsible for Market Quality and Product Launch support. Managed a groups field engineers, product technical training and after market support services. Oversight on repair services, and ASC support.
Initially with Coputer Peripheral company as senior manager for support services, later with Wireless as Director for Service and Field Engineering. Twice won Presidents award for Field Service Groups contribution to product growth and realization.
Manager a central Repair locations supporting the Computer Peripherals Division in San Jose Calif. Responsible for technical operations, customer management and key account management.
District Manager for Marketing Service and Repair Operations. Key Account Manager for retail operations.
Activities and Societies: Theater Arts, Directing
Activities and Societies: University Players, Sports Car Club
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Jon Heller works for JM Heller Consulting, LLC.
Jon Heller is listed as Electronics Industry Consultant - Project Management Root Cause Analysis - Closed Loop Corrective Actions - QA at JM Heller Consulting, LLC.
AeroLeads has found 1 work email signal at @msn.com for Jon Heller at JM Heller Consulting, LLC.
Jon Heller is based in Valley Center, California, United States while working with JM Heller Consulting, LLC.
Jon Heller has worked for Jm Heller Consulting, Llc, Partners Of Progress, Inc., Lg Electronics Mobile Comm Us, Jm Heller Consulting, and Sony Wireless.
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Jon Heller holds Liberal Arts And Sciences, General Studies And Humanities, 3.0 from San Francisco State University.
Jon Heller is listed with skills including Product Management, Organizational Development, Wireless, Telecommunications, Product Development, Quality Management, Customer Service, and Reverse Logistics.
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