Jose Hernandez Email & Phone Number

Texas, United States

Dallas, Tx, Us

Waltham, Ma, Us

•Drove the People Analytics agile transformation: enabled development team roadmap, reduced average project development timeframe, new intake, and prioritization process creation, developed extensive training materials, and refurbished backlog•Inspire a culture of continuous improvement that empowers colleagues and enables processes to function efficiently and effectively•Stood up, formalized, and integrated the data quality team to test development work, track, and repair bugs, perform root cause analysis, and improve technical documentation to identify and mitigate future data and product quality issues •Ensure governance mechanisms for monitoring project progress, intervention, and problem solving with project/product managers, data engineers, resource managers, and business clients are untaken in an effective and timely manner

Waltham, Ma, Us

•Collaborate with business partners to gather requirements for new functionality for all SAP C4C platform integrations: knowledge base, logistics, asset management, IoT instrument health, and reporting tools•Administer and champion a user feedback idea program used to identify and implement new, innovative features for the service platform, resulted in a YoY growth of 38% in idea submissions and 13 implemented ideas in 2020•Partner with the Cloud 4 Service development team to develop user story design specification documentation, create detailed use cases and process flow diagrams to fully capture the business and technical requirements•Created and manage a MS PowerApp solution that processes over 10k logistical transactions per year, resulting in the reallocation of developer time to other critical business needs•Drove new project discovery, gathered high level project requirements, managed stakeholder engagement and expectations throughout initial project phases ensuring we leveraged existing solutions to drive cost savings

Waltham, Ma, Us

•Led a cross functional team focused on increasing the company’s total connected instruments, resulting in an increase of 23% from the previous year’s total in 2018•Established and maintained relationships between engineering, business partners, customer support and product managers leading to streamlined connectivity and support processes, increasing collaboration and communication •Conducted market research, customer interviews, and competitor analysis to develop and implement new strategies to increase device connectivity rates, customer awareness, and customer adoption

Waltham, Ma, Us

•Coordinated with internal talent and third-party vendors throughout different project phases in order to identify and minimize disruptions, remove barriers, mitigate risks and redirect billable hours towards value-add activities •Drove and assisted multiple projects during the department’s agile transformation: employee agile training, AWS Cloud transformation, Atlassian on-premise to cloud migration, process implementation and improvement •Created the department’s project management knowledge base, providing accessibility to best practices, documentation, and updated processes reducing time spent on routine tasks and increasing productivity

Waltham, Ma, Us

•Managed an ERP migration to the AWS cloud to protect the yearly revenue of a $200M business unit •Led a CRM MS Dynamics upgrade/migration to the Azure cloud to protect critical business processes •Utilized MS Power BI to automate the creation of interactive, visual dashboards for the IT project management office, eliminating 6 hours of weekly manual effort required

La Jolla, Ca, Us

The Rady Venture Fund invests in seed and early-stage companies preferably located in San Diego or Southern California. The fund invests in startups in life sciences, biotechnology, medical devices, diagnostics, instrumentation, wireless health, high-tech, information technology, and communication. In my analyst role, I assist with due diligence and financial analysis of current investments and prospective investments.

Fort Gregg-Adams, Virginia, Us

Washington, Dc, Us

Managed and tracked the construction, operation, repair and maintenance of military and commercial electronic systems. Provided guidance and training to entry level technicians through the use of hands on and classroom environments.•Led a company maintenance training program for over 40 employees which resulted in an increase of equipment accountability and tracking, resulting in all departments passing yearly leadership audits •Lead the change management work stream for a global ERP system implementation, establishing new standard operating processes, training and documentation to maintain the high operational tempo •Drove the identification and proper disposal of over $1.25M of obsolete communication equipment, eliminating the staff hours and maintenance costs associated with ownership

Washington, Dc, Us

Received and shipped communication assets from all Department of Defense (DoD) Agencies to Include: United States Marine Corps, United States Army, and DoD contracting agencies for the U.S. armed forces withdraw of Afghanistan.

Washington, Dc, Us

Repaired, installed and maintained military and commercial electronic systems using proper maintenance procedures. Maintained and utilized the different maintenance programs to ensure the maintenance processes were properly implemented.

Master Of Business Administration - Mba

Bs Business Administration, Management Information Systems

Associates In Science, Business Administration

Associate Of Arts (A.A.), General Studies