Mike Garner work email
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Mike Garner personal email
As a Senior Manager and Enterprise Architect at EY, I lead and advise on intelligent automation (IA) technology solution design for diverse clients across multiple domains. With over 8 years of experience in IA consulting, I have a proven track record of delivering successful implementations across the entire IA spectrum, from robotic process automation (RPA) to artificial intelligence (AI).I am passionate about driving innovation and leveraging technology to optimize organizational performance. I have an in-depth technical capability in leading RPA and IA tools, such as Automation Anywhere, UiPath, Blue Prism, and Appian. I am also certified as an Automation Anywhere Advanced RPA Professional. I maintain a high standard of quality and mentorship for my team of architects, developers, and analysts. I also facilitate functional workshops and identify and prioritize processes suitable for automation with clients.
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Senior ManagerEyTexas, United States -
Senior Manager / Enterprise ArchitectEy Aug 2022 - PresentLondon, GbExperienced leader and enterprise architect for EY’s Process AI and Automation practice. Maintains an in-depth technical capability in leading RPA and Intelligent Automation (IA) tools• Lead Automation Anywhere architect. Provides oversight to a team of architects, developers, and analysts, ensuring that the practice has appropriate resources and training to deliver at a high standard of quality• Advises clients and engagement teams on IA technology solution design at platform and architectural levels. Works with leading IA platforms, such as AA, UiPath, Blue Prism, and Appian• Leads and facilitates functional workshops, working with clients to identify and prioritize processes suitable to build a prioritized automation backlog and automation road map• Works with clients to establish or enhance their governance and policies for their enterprise intelligent automation programs• Leads multiple teams of developers and analysts as they assist clients through all stages of their Intelligent Automation journey, from ideation and intake through configuration and operational support
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Manager - Robotics And Intelligent AutomationEy Jul 2017 - Aug 2022London, Gb
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Consulting ManagerIsg (Information Services Group) Mar 2017 - Jun 2017Stamford, Connecticut, UsLed development teams throughout the entire software delivery lifecycle, ensuring implementation teams construct and maintain efficient, reusable, and reliable code with robotic process automation software and tools. • Reviewed and finalized deliverables such as requirements specifications, solution design documents, operating instructions, process, technical, project, or other documentation• Mentored junior staff, performing code review of automations and provides constructive feedback to ensure quality of code• Facilitated automation opportunity identification and assessment with clients. Led and participated in various interviews, meetings, or workshops to define and design automation solutions -
Solution ArchitectAutomation Anywhere Aug 2015 - Mar 2017San Jose, Ca, Us- Architected robotic solutions utilizing Automation Anywhere best practices and maintained technical responsibility for project delivery both as a sole technical resource and while leading a delivery team- Advised clients on core Automation Anywhere product capability, covering topics such as application integration, technology considerations, deployment, scaling, and best practices- Trained individuals across varying business units in intermediate and advanced bot development and best practices- Consulted with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification and mitigation- Managed client relationship and ensure that their needs are being addressed to maintain high satisfaction- Developed and documented configuration best practices and contribute to team training and professional development efforts- Built client relationships and mentored their technical staff as they progressed through their pilots and into implementation of RPA solutions -
Senior ConsultantAutomation Anywhere Aug 2015 - Jun 2016San Jose, Ca, Us
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Senior Certified Client Technical Professional, Ibm Software GroupIbm Jan 2001 - Feb 2015Armonk, New York, Ny, UsSubject matter expert, responsible for maintaining deep technical knowledge with IBM’s Pervasive Computing / mobility solutions and IBM Collaboration Solutions software. Works with sales teams as a trusted technical advisor providing presales technical support to their clients throughout the sales cycle• Delivered demos, execution of pilots, proof of concepts and proof of technologies. Resolved any technical questions or concerns with the client or sales teams• Lead specialist for multiple offerings and responsible for ensuring team education and guidance. Member of a committee of technical leaders, teamed with management to help guide internal procedures and policies, determine trends in the field, ensure quality of deliverables, and explore new avenues of support. Maintained close relationships with product management, development, and executives in the IBM Software Group and provided feedback from the field to help refine products or documentation• Responsible for working with the performance lab and product management to define sizing procedures and best practices. Trained the sizing team in this process and continued as the focal point for sizing offerings• Managed technical responses to RFI / RFPs. Led a team of authors across different software brands, as well as contributing content to the proposal response. Quarterly revenue reports based on these opportunities exceeded $20M in software sales• Authored internal technical documents, including detailed software solution proposals, technical FAQs and QA pairs, quarterly software support bulletins, and other intellectual capital -
Advanced Technical Sales Support Specialist, Ibm Networking Systems CenterIbm Jul 1997 - Dec 2001Armonk, New York, Ny, UsProvided presales technical support for IBM Network Station and NetVista thin clients. Responsible for owning the technical relationship with the client throughout the sales cycle, as well as being an escalation point to resolve issues with these products for any client within the North American region.
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Technical Support Specialist, Personal Systems Competency CenterIbm Jan 1996 - Jun 1997Armonk, New York, Ny, UsProvided technical support for clients, business partners, and IBM technical specialists. Resolved technical issues regarding the installation, configuration, and administration of OS/2 LAN Server / Warp Server, including TCP/IP for OS/2.
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It Team Lead, Personal Systems Competency CenterIbm Nov 1994 - Dec 1995Armonk, New York, Ny, UsLed a team of specialists providing deskside support for OS/2 and Windows NT workstations and servers.
Mike Garner Skills
Mike Garner Education Details
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University Of North TexasBachelor’S Degree -
Texas A&M UniversityComputer Science
Frequently Asked Questions about Mike Garner
What company does Mike Garner work for?
Mike Garner works for Ey
What is Mike Garner's role at the current company?
Mike Garner's current role is Senior Manager.
What is Mike Garner's email address?
Mike Garner's email address is jm****@****ibm.com
What schools did Mike Garner attend?
Mike Garner attended University Of North Texas, Texas A&m University.
What skills is Mike Garner known for?
Mike Garner has skills like Websphere, Integration, Websphere Portal, Lotus Connections, Cloud Computing, Solution Architecture, Sametime, Pre Sales, Servers, Enterprise Software, Enterprise Architecture, Windows Server.
Who are Mike Garner's colleagues?
Mike Garner's colleagues are Jatin Vaswani, Swiya Itikapati, Anchal Bansal, Eunice Lim, José Jordano González, Meenu V., Atima Gill, Itil®.
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