Michael "Sully" Sullivan - Mhr, Sphr Email & Phone Number

Phoenix, AZ, US

Scottsdale, AZ, US

San Diego, CA, US

• Sr. HR Operations Consultant for Valleywise Health.
• Supported 4,7000+ employees across 13 facilities, including a Level-One Trauma Center, renowned Burn Center, Behavioral Health Centers, and Arizona's first HIV/AIDS Clinic.
• Delivered optimized processes, strategic employee relations solutions, and dynamic results.
• Provided strategic guidance on employee engagement, leadership development, and other talent initiatives.

• Certified Woman-Owned Security Services Firm; Fractional/PRN Contract
• Provided direction and guidance on Employee Relations, Total Rewards, EE Engagement, OD, more.
• Enhanced the Talent Acquisition program by implementing a high-volume recruiting framework.
• Project Manager for ClearCompany ATS implementation/adoption. Trained recruiters, hiring managers, and others on system, refined processes, workflows, and dedicated SME to all things TA.
• Saved $300k+ in recruiting costs, improved number of qualified applicants, and reduced unbilled-OT costs.

• Electronics Manufacturer; Global Leader in Cellular Technology; Sites across NA, LATAM, APAC, and EMEA.
• Advised on Employee Relations issues and Global Employment Law, successfully navigating complex international labor regulations to support global expansion efforts.
• Designed the Employee Relations Strategy, Talent Management Programs, and OD Structures.
• Defined Company Values, aligned with Company Mission, incorporated into JD, Website, Goals, etc.
• Enhanced the EVP by redesigning Total Rewards offerings (benefits, perks, compensation, and more.)
• Increased eNPS 47 points, reduced voluntary turnover by 43%, and established as an Employer of Choice.

• National Steel Manufacturer and Erector; Fixed short-term contract
• Redesigned the Talent Acquisition program to align and support the company’s growth strategy.
• Project Manager for Paycor ATS implementation; successfully led project from planning to deployment.
• Saved $185k in recruiting ad spend, improved qualified applicants 62%, and reduced OT costs by 28%.
• Provided training and mentorship to internal recruitment teams, enhanced their skills in candidate sourcing, interviewing, and selection, which resulted in an increase in successful hires and candidate quality.

Scottsdale, Arizona, US

• Supported Operations (Call Center, Account Management, Sales, Client Services, BusOps, etc.), Growth (Product, Marketing, Creative, Strategy), Finance, Tech, and Security departments.
• Provided strategic recommendations on disciplinary decisions, partnered with Legal on high-risk or complex cases to mitigate exposure.
• Developed and implemented strategic HR initiatives that aligned with business goals, resulting in an increase in employee engagement and an improvement in retention rates.
• Administered Talent Optimization exercises through Predictive Index assessments. Leveraged team strengths, communication styles, and working styles to foster a more collaborative and cohesive team unit.
• Developed and executed talent management strategies, including succession planning, career development programs, and leadership training, enhancing internal promotion rates.
• Conducted organizational design and change management initiatives, facilitating smooth transitions during restructures and org changes, minimizing disruption and maintaining productivity.

Phoenix, Arizona, US

• Director of Human Resources supporting a talented and diverse team of Health Information Management (HIM) and Revenue Cycle professionals. Partnered with dynamic leaders committed to investing in and enhancing our team.
• Developed Employee Engagement Strategy, improved employee satisfaction scores 20%.
• Ensured compliance and adherence to labor laws and regulations for 40+ states (CA, NY, IL, WA, etc.) and APAC region (Malaysia and India).
• Cross-trained leaders and HR staff, developed SOPs, led policy creation, conducted audits and risk-assessments to mitigate risk.
• Saved $740k by eliminating third-party recruiters, headhunters, and sponsored job posts.
• Created the Leadership Development Program; provided new leaders with essential skills, resources, and abilities to drive performance, increase employee engagement, and resolve employee issues.

Saint-Laurent, Quebec, CA

• As the Senior Regional Recruiter for Trident Security, I designed, implemented, and managed a high-volume recruiting program. The program successfully exceeded staffing needs and supported regional expansion into six.
• Project Manager for Paradox AI implementation; enhanced recruiting efforts, increased number of applicants, improved Employer Branding.

• HR Operations Manager for a Service Disabled Veteran Owned (SDVO) firm; managed global HR operations for a remote team located across 26+ states, Guam, LATAM (Mexico) and APAC (Philippines) regions.
• Improved KPIs - reduced time-to-fill 41%, time-to-hire 38%, and voluntary turnover by 25%.
• Managed team of HR professionals in day-to-day operation of the global HR operations program.
• Led cross-functional project teams in the selection and implementation of ADP HCM.
• Improved eNPS by +31; developed and executed proactive Employee Engagement strategy.
• Conducted comprehensive employee relations investigations; partnered with legal on high-risk cases.

Toronto, Ontario, CA

• Four Seasons Resorts - Scottsdale at Troon North
• Managed a team of security officers while ensuring safety and security for all guests, staff, and visitors at the resort.
• Assisted with scheduling, training, lost & found program, and access control key/card audits.

Toronto, Ontario, CA

• Four Seasons Resorts Lana'i - Manele BayFour Seasons Resorts Lana'i - Lodge at Koele
• Promoted safety initiatives for the resort, which included spot training, employee injury investigations, MSDS-SDS transition, OSHA inspections, injury prevention, and more.
• Supported initiatives that reduced Employee Injuries and Worker’s Comp claims by 27%.
• Sought to deliver "Wow" moments to create a memorable experience.
• Promoted 'Blue Water' innovation ideas to create an authentic and personalized guest experience.

• Passionate HR professional dedicated to fostering a positive and productive workplace. Committed to operational excellence and creating an environment where both employees and the organization thrive. My expertise.
• Proven track record of development and implementation of strategic initiatives to eliminate spend and expedite processes.
• Skilled in creation and execution of employee engagement programs, fostered a positive work culture, and drove organizational effectiveness.
• Adept at administration of documentation and refinement of HR policies and procedures, ensured compliance with legal requirements and industry best practices.
• Strong interpersonal and communication skills with a keen ability to build relationships at all levels.
• Committed to driving HR excellence and delivering impactful solutions to support business objectives.Company was purchased by competitor (Hyland) in 2012.

Master Of Human Resources - Mhr, Human Resources Management

Bachelor Of Science - Bs, Emergency Management

Associate Of Arts And Sciences - Aas, Emergency Response And Operations