It Infrastructure, Security Engineer And Devops
Current
Sep 2022 - Present
AeroLeads people directory · profile
John Mihelakis Email & Phone Number
Information Technology Infrastructure and Security Engineer
at
Pay Advantage | Manage Customers, Take Payments
2 work emails found
@localsearch.com.au
2 phones found area 130
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Infrastructure and Security Engineer
Location
Gold Coast, Queensland, Australia
Company size
Who is John Mihelakis? Overview
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Quick answer
John Mihelakis is listed as Information Technology Infrastructure and Security Engineer at Pay Advantage | Manage Customers, Take Payments, a company with 11 employees, based in Gold Coast, Queensland, Australia. AeroLeads shows a work email signal at localsearch.com.au, phone signal with area code 130, and a matched LinkedIn profile for John Mihelakis.
John Mihelakis previously worked as IT Infrastructure, Security Engineer and Devops at Pay Advantage | Manage Customers, Take Payments and Technical Customer Experience Manager at Homeguardian. John Mihelakis holds Certificate Iii In It from Tafe Queensland Gold Coast.
Company email context
Email format at Pay Advantage | Manage Customers, Take Payments
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{first}.{last}@localsearch.com.au
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AeroLeads found 2 current-domain work email signals for John Mihelakis. Compare company email patterns before reaching out.
Profile bio
About John Mihelakis
An experienced IT Support Officer with a demonstrated history to back it.
Listed skills include Customer Service, Microsoft Office, Seo, Hardware, and 32 others.
Current workplace
John Mihelakis's current company
Company context helps verify the profile and gives searchers a useful next step.
Pay Advantage | Manage Customers, Take Payments
10 roles
John Mihelakis work experience
A career timeline built from the work history available for this profile.
Technical Customer Experience Manager
Managing Technical support departmentNew Customer OnboardingNew staff onboarding and computer setupOffice365JumpcloudSharepoint and OnedrivePipedriveJustcallQuality Assurance of HomeGuardian productHardware & Software Bug testingBuilding HomeGuardian devicesRepairing HomeGuardian devicesAi Model bug testing and trainingFreshworks Support DeskHardware.
Oct 2020 - Sep 2022
It Support Officer
As an IT Support Officer for Maven Dental, I provided in-house technical support to the head office staff and as well as supporting our Maven Dental practices. I configured PRTG Network Monitor across all sites to try to provide a more proactive support approach to our dental practices. This would provide insight to the support team so they were notified.
Apr 2019 - Oct 2020
Service Desk Team Lead
Feb 2019 - Apr 2019
Desktop/Application Support Officer
- At my role at Retail Food Group I was submersed into the Windows environment and have become very comfortable working with Active Directory, Azure, Exchange on premise, Office365 and Windows OS’s and server editions.
- IBM BigFix Endpoint Management and Security
- Meraki MDM
- Meraki Networking
- JuneOS and Juniper switches
- Skype for business
Mar 2017 - Apr 2019
It Support Officer
- As an IT Support Officer for LocalSearch, it is my duty to repair Apple Computers, Windows desktops and server gear, Mobile phones (iOS and Android). Performing software installs and updates through various methods in.
- Installing VMware ESX and setting up VMs (Linux, Windows, OS X)
- Installing JAMF Casper Suite and managing Casper
- AirWatch MDM
- Outlook Exchange
- Advanced knowledge on Apple OS X Server Utils
Jun 2013 - Mar 2017
Customer Tech Support: Tier 2
- Helping the Customer Service Team with all technical enquiries.
- Setup DNS Records for LocalSearches clients.
- Manage Domains and domain transfers to and out of LocalSearch.
- Setup ActiveSync, POP or IMAP email services.
- Provide support regardless of OS and email client
Dec 2012 - Jun 2013
Apple Osx/Ios Adviser
It was my role to support all iOS and Mac OS enquiries for the entire Asia Pacific region.In this position, I would guide our customers to perform technical troubleshooting on their end to figure out the problem over the phone, with no remote access. I would upsell customers AppleCare and make them aware of other products in the Apple catalogue. Calls avg.
Jan 2012 - Dec 2012
Customer Sales Agent
Stellar BPO was contracted for one of the largest communication providers in Australia. It was my job to help support the customers with their internet connectivity problems, client billing and selling/upselling products. It was a pretty standard call centre with monthly KPI's that were needed to be met.
Oct 2010 - Jan 2012
Deli Assistant
Serving customers. Checking stock levels.Cooking chickens and maintaining the raw chicken area. Opening and closing down the deli. I also worked in Perishables stocking the floors for the following morning. Also worked in home deliveries where I would prepare the orders to be delivered for the following day.
Feb 2006 - Nov 2010
Team & coworkers
Colleagues at Pay Advantage | Manage Customers, Take Payments
Other employees you can reach at payadvantage.com.au. View company contacts for 11 employees →
KA
Karuna Alukanti
Colleague at Pay Advantage | Manage Customers, Take PaymentsGold Coast, Queensland, Australia, Australia
View →
RM
Ryan Mussio
Colleague at Pay Advantage | Manage Customers, Take PaymentsGreater Brisbane Area, Australia
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TP
Thien Phuc Vuong
Colleague at Pay Advantage | Manage Customers, Take PaymentsHollywell, Queensland, Australia, Australia
View →
CB
Charlie Broad
Colleague at Pay Advantage | Manage Customers, Take PaymentsVarsity Lakes, Queensland, Australia, Australia
View →
Karuna Alukanti
Colleague at Pay Advantage | Manage Customers, Take PaymentsGold Coast, Queensland, Australia, Australia
View →
RM
Ryan Mussio
Colleague at Pay Advantage | Manage Customers, Take PaymentsGreater Brisbane Area, Australia
View →
TP
Thien Phuc Vuong
Colleague at Pay Advantage | Manage Customers, Take PaymentsHollywell, Queensland, Australia, Australia
View →
CB
Charlie Broad
Colleague at Pay Advantage | Manage Customers, Take PaymentsVarsity Lakes, Queensland, Australia, Australia
View →
4 education records
John Mihelakis education
Certificate Iii In It
Tafe Queensland Gold Coast
Certificate Iv In It
Tafe Queensland Gold Coast
Diploma In It Networking
Tafe Queensland Gold Coast
Education record
Benowa State High School
FAQ
Frequently asked questions about John Mihelakis
Quick answers generated from the profile data available on this page.
What company does John Mihelakis work for?
John Mihelakis works for Pay Advantage | Manage Customers, Take Payments.
What is John Mihelakis's role at Pay Advantage | Manage Customers, Take Payments?
John Mihelakis is listed as Information Technology Infrastructure and Security Engineer at Pay Advantage | Manage Customers, Take Payments.
What is John Mihelakis's email address?
AeroLeads has found 2 work email signals at @localsearch.com.au for John Mihelakis at Pay Advantage | Manage Customers, Take Payments.
What is John Mihelakis's phone number?
AeroLeads has found 2 phone signal(s) with area code 130 for John Mihelakis at Pay Advantage | Manage Customers, Take Payments.
Where is John Mihelakis based?
John Mihelakis is based in Gold Coast, Queensland, Australia while working with Pay Advantage | Manage Customers, Take Payments.
What companies has John Mihelakis worked for?
John Mihelakis has worked for Pay Advantage | Manage Customers, Take Payments, Homeguardian, Maven Dental Group, Retail Food Group, and Localsearch Formerly Local Directories Pty Ltd.
Who are John Mihelakis's colleagues at Pay Advantage | Manage Customers, Take Payments?
John Mihelakis's colleagues at Pay Advantage | Manage Customers, Take Payments include Karuna Alukanti, Ryan Mussio, Thien Phuc Vuong, and Charlie Broad.
How can I contact John Mihelakis?
You can use AeroLeads to view verified contact signals for John Mihelakis at Pay Advantage | Manage Customers, Take Payments, including work email, phone, and LinkedIn data when available.
What schools did John Mihelakis attend?
John Mihelakis holds Certificate Iii In It from Tafe Queensland Gold Coast.
What skills is John Mihelakis known for?
John Mihelakis is listed with skills including Customer Service, Microsoft Office, Seo, Hardware, Online Advertising, Social Media, Time Management, and Troubleshooting.
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