Jarred M. Email & Phone Number

Charlotte, North Carolina

Greenville, South Carolina Area

Charlotte, North Carolina Area

• Serve as a tier two escalation point for network operations, outages and issues for over 27,000 users in an Enterprise environment handling complex troubleshooting task in a geographically dispersed, nationwide, Metropolitan Area Networks (MAN)• Data center experience with the install, configure, upgrade, troubleshoot and manage of Cisco Nexus 2, 5, 7 and 9K devices as well as Cisco Catalyst 2, 3, 4, 6, and 7K series and Cisco’s CGR line switches/routers.• Hands-on with Cisco ASA… Show more • Serve as a tier two escalation point for network operations, outages and issues for over 27,000 users in an Enterprise environment handling complex troubleshooting task in a geographically dispersed, nationwide, Metropolitan Area Networks (MAN)• Data center experience with the install, configure, upgrade, troubleshoot and manage of Cisco Nexus 2, 5, 7 and 9K devices as well as Cisco Catalyst 2, 3, 4, 6, and 7K series and Cisco’s CGR line switches/routers.• Hands-on with Cisco ASA, Palo Alto, Check Point, Ruggedcom, Dynastar and multiple LWAPs• Familiar with networking technologies and routing protocols such as TCP/IP, STP, HSRP, vLAN (802.1q), Trunking, port-channel, link aggregation (LACP/PAGP), port-security, Cisco Secure ACS (TACACS+), AAA, vPC, NHRP, OTV, EIGRP, OSPF, and BGP.• Work with Cisco ACI fabric, Gigamon, Bluecat IPAM, Cisco Unified Call Manager• Establish plans to carry out assignments, resolve most of the conflicts that arise, engage third party vendors when necessary, and interpret policy in terms of established objectives• Customer relations, explaining IT functions in terminology the customer can understand. Show less

Florida, Germany, Kuwait, Maryland

Fort Meade, Md

• Establish Network Operation section within IT department• Network Operations Manager for the 704th MI BDE S6 at Fort George Meade, MD creating the network playbook of standard operating procedures, scheduling, project assignment and submitting daily reports• Ensure systems/networks are operated and maintained IAW regulatory guidelines and in-house implemented policies and procedures• Install, configure and maintain networking devices including Cisco Catalyst 2950, 3560, 3750, 4507… Show more • Establish Network Operation section within IT department• Network Operations Manager for the 704th MI BDE S6 at Fort George Meade, MD creating the network playbook of standard operating procedures, scheduling, project assignment and submitting daily reports• Ensure systems/networks are operated and maintained IAW regulatory guidelines and in-house implemented policies and procedures• Install, configure and maintain networking devices including Cisco Catalyst 2950, 3560, 3750, 4507 and Nexus 2000/5000 and multiple crypto devices as well as Cisco ACS server, Prime, and VMware• Increase data center throughput 1,000% upgrading from Catalyst 4507 to Nexus 5K• Design, install and configure network segments and LANs• Maximized use of professional down-time by creating classes involving network operations relevant to IT department and common CCNA level troubleshooting steps• Create training modules to enhance co-workers’ understanding of processes and technologies such as Spanning-tree Protocol, Layer 2 operations and Port-Security.• Organization and time-management skills were key in managing a six-member service desk team bringing customer satisfaction up from an “E” rating to a “B.”Stood-up Network Operation department to provide network focused professional to support an enterprise service desk. Create network standards of operation and disaster recovery operation. Provide CCNA level training to educate IT professionals enabling more proficient troubleshooting techniques. Show less

Tampa/St. Petersburg, Florida Area