Jeffrey M.
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Jeffrey M. Email & Phone Number

Tech Lead, Verint Cloud Services at Verint-Systems
Location: Alpharetta, Georgia, United States 7 work roles 2 schools
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Current company
Role
Tech Lead, Verint Cloud Services
Location
Alpharetta, Georgia, United States
Company size

Who is Jeffrey M.? Overview

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Quick answer

Jeffrey M. is listed as Tech Lead, Verint Cloud Services at Verint-Systems, a company with 3991 employees, based in Alpharetta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Jeffrey M..

Jeffrey M. previously worked as Senior Product Support Specialist at Verint-Systems and Product Support Engineer at Verint-Systems. Jeffrey M. holds Associates Computer Programming/Associates Computer Networking, Computer Science from Gwinnett Technical College.

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Verint-Systems

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Profile bio

About Jeffrey M.

Application and Business Intelligence Developer for a wide variety of business applications with great troubleshooting and customer service skills. Experience with shell scripting, Perl, and Java for support of batch processing systems. Extensive use of SQL, SSRS and Business Objects for internal reporting, sales projections, and compliance reporting. Extensive use of Wireshark, Fiddler and SQL Profiler to troubleshoot web applications.

Listed skills include Etl, Business Intelligence Tools, Requirements Analysis, Git, and 28 others.

Current workplace

Jeffrey M.'s current company

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Verint-Systems
Verint-Systems
Tech Lead, Verint Cloud Services
melville, new york, united states
Website
Employees
3991
AeroLeads page
7 roles

Jeffrey M. work experience

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Tech Lead, Verint Cloud Services

Current

Greater Atlanta Area

Assisting with on-boarding and training of new colleaguesActing as a customer Support Account Manager to not only track progress on their issues but drive resolutionLead product specific round tables for knowledge share and guidanceHandling escalated issues and accounts for Cloud and on-premise customersTracking down issues with Fiddler, Wireshark and SQL.

Dec 2017 - Present

Senior Product Support Specialist

Greater Atlanta Area

Supporting Verint Quality Monitoring, Speech, Scorecards, Infrastructure, and Customer Feedback applications which include:-SME for SSRS and Business Objects XIR3 reporting and troubleshooting-SME for version 15.1 -Database research for data discrepancies and correction-IIS/Weblogic/Tomcat troubleshooting for communication issues and errant application.

May 2016 - Dec 2017

Product Support Engineer

Greater Atlanta Area

Supporting Verint Quality Monitoring, Speech and Scorecard applications -Database research for data discrepancies-IIS/Weblogic/Tomcat settings and configuration-Platform specific troubleshooting-Business Objects XIR3 reporting and troubleshooting-SSL/certificates troubleshooting

Oct 2014 - May 2016

Contractor - Programmer/Analyst

Little Rock, Arkansas Area

Support and coordinate maintenance of high availability systems.

Aug 2012 - Jun 2014

Contractor - Bi Reporting

Knoxville, Tennessee Area

Created and support Business Objects reports and publications and maintained the underlying universes.

Jan 2012 - Jul 2012

Associate Bi Developer

Greater Atlanta Area

I use Business Objects to support Business Units reporting needs, Ascential Datastage for data manipulation and support back-end systems (AIX / Sybase).

Jun 2007 - Jul 2011

Associate

Georgia Plastic Designs

Greater Atlanta Area

Fabrication of plastic displays (as seen in any retail store) and then packing and shipping them.As a side project, I developed and implemented a full intranet for tracking product information, customers and orders using Apache, PHP and MySQL.

Feb 2006 - Jun 2007
Team & coworkers

Colleagues at Verint-Systems

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2 education records

Jeffrey M. education

FAQ

Frequently asked questions about Jeffrey M.

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What company does Jeffrey M. work for?

Jeffrey M. works for Verint-Systems.

What is Jeffrey M.'s role at Verint-Systems?

Jeffrey M. is listed as Tech Lead, Verint Cloud Services at Verint-Systems.

Where is Jeffrey M. based?

Jeffrey M. is based in Alpharetta, Georgia, United States while working with Verint-Systems.

What companies has Jeffrey M. worked for?

Jeffrey M. has worked for Verint-Systems, Southwest Power Pool, Scripps Networks Interactive Inc., Federal Home Loan Bank Of Atlanta, and Georgia Plastic Designs.

Who are Jeffrey M.'s colleagues at Verint-Systems?

Jeffrey M.'s colleagues at Verint-Systems include Liaquat Hassan, Sendil Arun, Jamison Toom, Omkar Prabhu, and Thomas Thompson.

How can I contact Jeffrey M.?

You can use AeroLeads to view verified contact signals for Jeffrey M. at Verint-Systems, including work email, phone, and LinkedIn data when available.

What schools did Jeffrey M. attend?

Jeffrey M. holds Associates Computer Programming/Associates Computer Networking, Computer Science from Gwinnett Technical College.

What skills is Jeffrey M. known for?

Jeffrey M. is listed with skills including Etl, Business Intelligence Tools, Requirements Analysis, Git, Data Warehousing, Sybase, Datastage, and Perl.

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