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@newrelic.com
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Jonathan Mina is listed as Support Customer Experience Manager at New Relic, Inc., a company with 2309 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at newrelic.com and a matched LinkedIn profile for Jonathan Mina.
Jonathan Mina previously worked as Associate Support Customer Experience Manager at New Relic, Inc. and Technical Support Engineer at New Relic, Inc.. Jonathan Mina holds Bachelor Of Fine Arts - Bfa, Cinematography And Film/Video Production from The Art Institutes.
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AeroLeads found 1 current-domain work email signal for Jonathan Mina. Compare company email patterns before reaching out.
I like to solve problems. Throughout my career, I have been driven by my intellectual curiosity to find answers to the most pressing questions. Whether it’s finding a perfect song for a film or combing user-specific issues with their technology. I pride myself on the ability to quickly deconstruct the customer’s pain points and identify a strategic solution.With my refined skill set, I bring customer-centric mindfulness that enables end-users to innovate and thrive. As well as helping clients make their marketing more human with video. Mac OSX Server | Windows | iOS | Android | GSuite | Aha | Zendesk | Salesforce | CRM | SAML/SSO | IAM | Atlassian | Microsoft Office | WAN, LAN, VPN, TCP/IP, DNS, and Wi-Fi | Mobile Device Management | ACMT | Technical Training | Technical Administration | Technical Documentation | Adobe Photoshop | Adobe Lightroom | Adobe Premiere Pro | Final Cut | DaVinci Resolve
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Portland, Oregon, United States
Manage 21 Enterprise accounts by delivering tangible metrics, improve the user experience, and proactively raise awareness on existing support issues.Act as an escalation point for field and sales teams on high-priority customer issues; providing ownership and strategy to all stakeholders ranging from support, product, engineering, and leadership.
Portland, Oregon
Constantly practice customer empathy, work closely with various teams within the organization, and relentlessly provide extraordinary assistance in a constantly evolving technical landscape. With a team-first mentality, assist in sharpening the team's SOPs in the Accounts and Security space. Quickly identify any pain points in Identity and Access.
Portland, Oregon
To educate clients on video services offered and support the needs of their wedding. Led meetings with clients to set clear expectations on content, pricing, and delivery options. Familiarized and use multiple CRM's to bill and communicate with clients. Hired three contracted workers to whom I delegate various wedding projects. Personally direct all.
Helping local businesses make connections with their community, through video.
Portland, Oregon Area
Apple Certified Technician responsible for troubleshooting and repairing all Apple devices. Specialist in crowded/fast paced environments by utilizing multi-tasking skills. Participate regularly alongside management regarding new initiatives and mentor strategies to improve Genius Bar productivity. Mentor and orient new hires, facilitate staff development.
Provide insightful advice and friendly, hands-on technical support. Quickly isolate issues while educating my troubleshooting steps with patience and empathy, while being conscious of their time demands as well as my own. Earned the trust of customers and coworkers alike as I offer guidance, knowledge, and training. Maintain a collaborative relationship.
Coached my team with successful closing techniques. Promoted and merchandized special pricing to stimulate sales growth and move older products. Monthly check-ins with my team to ensure we are providing the highest standards of customer satisfaction and quality service at all times.
Portland, Oregon
Maximize customer loyalty and profitability by leveraging the art of the demo. Familiarizing myself with the vast product knowledge necessary to build confidence in the product and effectively make suggestions for their environment.
Beaverton, OR
Discuss the needs and options with local businesses on making the best choice for the fleet. Developing strong customer relations, arrange test drives, and manage delivery. Negotiate the price of vehicles and appraise trade-in vehicles. Orchestrate financial arrangements with local lenders. Uncovered unknown needs through accessories and after-sales.
Other employees you can reach at newrelic.com. View company contacts for 2309 employees →
Siva Padisetty
Colleague at New Relic, Inc.
Bellevue, Washington, United States, United States
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MV
Mark Videka
Colleague at New Relic, Inc.
Buffalo Grove, Illinois, United States, United States
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KT
Kerry Tescher Baker
Colleague at New Relic, Inc.
San Francisco, California, United States, United States
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AM
Abdullah Mohammed
Colleague at New Relic, Inc.
Santa Clara, California, United States, United States
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JC
Jeff Chiu
Colleague at New Relic, Inc.
Seattle, Washington, United States, United States
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SM
Steve Malsam
Colleague at New Relic, Inc.
Costa Mesa, California, United States, United States
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KA
Karen Axon
Colleague at New Relic, Inc.
Greater Seattle Area, United States, United States
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LF
Lyndon Fowles
Colleague at New Relic, Inc.
New York, New York, United States, United States
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KM
Kajan Moorthy
Colleague at New Relic, Inc.
Greater Melbourne Area, Australia, Australia
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PP
Prasad Palve
Colleague at New Relic, Inc.
Mumbai, Maharashtra, India, India
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Activities and Societies: Portland Film Race / Workshop Teaching
Quick answers generated from the profile data available on this page.
Jonathan Mina works for New Relic, Inc..
Jonathan Mina is listed as Support Customer Experience Manager at New Relic, Inc..
AeroLeads has found 1 work email signal at @newrelic.com for Jonathan Mina at New Relic, Inc..
Jonathan Mina is based in Portland, Oregon, United States while working with New Relic, Inc..
Jonathan Mina has worked for New Relic, Inc., Freelance Videographer, Apple, Best Buy, and Carr Auto Group.
Jonathan Mina's colleagues at New Relic, Inc. include Siva Padisetty, Mark Videka, Kerry Tescher Baker, Abdullah Mohammed, and Jeff Chiu.
You can use AeroLeads to view verified contact signals for Jonathan Mina at New Relic, Inc., including work email, phone, and LinkedIn data when available.
Jonathan Mina holds Bachelor Of Fine Arts - Bfa, Cinematography And Film/Video Production from The Art Institutes.
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