Jessica L. Leddy, Mba, Aai Email & Phone Number

Ephrata, Pa, Us

Performed administrative duties for the business while also working as Owner’s Executive Assistant.• Organized A/P and A/R in QuickBooks, including printing checks and following up on outstanding invoices due.• Assisted in keeping inventory and setting pricing for menu.• Organized new hire documents in payroll software and processed payroll every two weeks, managing deadlines.• Assisted in any administrative projects or tasks as needed.

Performed administrative duties for the business while managing the front desk/reception area.• Managed projects including hiring new IT professionals and designing a new business website.• Managed social media accounts.• Assisted patients with financial transactions and billing.• Assisted patients with claims submission as well as coded claims for submission to insurance companies

Responsible for creating company communications to employees, independent agents, policyholders, and the public, including company-wide emails, agency newsletters, and meeting minutes. Managed brand, including company social media channels, website content, and marketing materials. Oversaw agency co-op program, including budget and program improvements. Collaborated with President/CEO, Marketing Vice President, and Director of Communications on additional marketing and administrative duties assigned. Responsible for answering prospective customer inquiries via phone or email daily. • Coordinated the introduction of new company logo from start to finish, including research, design, budget, and implementation, while adhering to strict deadlines.• Presented proposal for increasing company Google Review rating to Marketing Vice President, gaining approval to pursue the project. Successfully increased rating from 1.9 stars to 4.0 stars in 18 months. • Coordinated planning, execution, and follow-up of annual three-day agency event for over 70 people.

Lancaster, Pennsylvania Area

Perform administrative duties, including managing the office supplies and technology.Assist candidates with requests as needed.Assist coworkers with clerical needs.Input data, reporting, and other computer-based duties.

Arkport, Ny

Practiced safe lifting and handling procedures as well as warehouse/parking lot safety procedures.Provided customer service as well as recommendations on products to customers in-person and on the phone. Worked in a team to meet deadlines in the warehouse.Followed hazmat regulations.

Alfred, Ny

Planned and assisted coordination of a new University event.Designed, with one other coworker, a mock-up website for the School of Business to be approved for University marketing use.Assisted in the creation of review questions to be published in a textbook.Performed various clerical duties, such as gathering and inputting data into surveys for the Business Department.

Alfred, Ny

Assisted in keeping an up-to-date budget and finalizing budget reports.Performed receptionist duties, including opening/closing the office, answering phones, and directing people entering the office. Planned events independently as well as in a team.Assisted in organizing and running meetings.

Hornell, Ny

Planned and created a live Facebook page for the office, as well as updated both representatives' LinkedIn profiles.Ensured compliance policies were followed when creating social media platforms for the office.Researched and recommended a retirement planning software for the office to purchase and implement.Oversaw the office while both representatives were unavailable, including answering and directing phone calls, organizing mail, and opening/closing the office for regular hours.

Master Of Business Administration (Mba), Business Administration, 4.0

Activities and Societies: Delta Mu Delta, Beta Gamma SigmaCourses included: International Marketing Corporate Finance Quality Management.

Bachelor Of Business Administration (Bba), Financial Planning, 3.9 (Summa Cum Laude)

Courses included: Financial Accounting and Managerial Accounting Business Law Investment Planning Tax Planning Estate Planning Retirement.