Jen Kessler Email & Phone Number

Greater San Diego Area

A boutique Marketing company.We provide marketing and similar services to a variety of clients across industries.

Greater San Diego Area

Serving Vistage Chairs’ Private Coaching and Chairing Practices• Responsibilities include (but are not limited to) meeting scheduling and notices, speaker booking, one-to-one meeting scheduling, new member onboarding, preparation of meeting documents

New York, New York, United States

Greater San Diego Area

• Prepare and manage all customer proposals• Manage new customer onboarding process to set expectations and prepare client for upcoming tech install• Maintain client database and communicate any necessary business information in a timely manner• Manage and grow Instagram and Facebook presence, including creating copy and images

Greater San Diego Area

• Direct point of contact for 56 Vistage Chairs and their 1,000+ members for any policy, billing, or website inquiries. • Built personal relationships with my Chairs and members (C-Level Executives) in order to serve as their trusted partner. • Responsible for scheduling and booking over 400 speakers annually for Vistage group meetings in my region.• Conducted welcome and check-in calls for all new Vistage members, as well as an exit interview for all departing members. During exit… Show more • Direct point of contact for 56 Vistage Chairs and their 1,000+ members for any policy, billing, or website inquiries. • Built personal relationships with my Chairs and members (C-Level Executives) in order to serve as their trusted partner. • Responsible for scheduling and booking over 400 speakers annually for Vistage group meetings in my region.• Conducted welcome and check-in calls for all new Vistage members, as well as an exit interview for all departing members. During exit interviews, strive to retain the member by providing information on alternative peer groups, the Sabbatical program, or perhaps a change in their approach to membership. Show less

Greater San Diego Area

• Dedicated representative supporting three sales associates to ensure timely and appropriate management of both warm and cold leads.• Qualified incoming leads to ensure productive Information Exchanges. Schedule Information Exchanges with the Regional Consultants as appropriate. • Effectively managed the Salesforce.com platform in order to optimize organization and follow up. • Communicated with Vistage Chairs as needed to guarantee consistent contact with potential member… Show more • Dedicated representative supporting three sales associates to ensure timely and appropriate management of both warm and cold leads.• Qualified incoming leads to ensure productive Information Exchanges. Schedule Information Exchanges with the Regional Consultants as appropriate. • Effectively managed the Salesforce.com platform in order to optimize organization and follow up. • Communicated with Vistage Chairs as needed to guarantee consistent contact with potential member candidates. Show less

92101

-Communicated consistently with executives of enterprise client companies to ensure all needs are met.-Troubleshot and resolved all enterprise account support questions for both executives and users.-Completed setup of enterprise accounts on Salesforce.com platform for smooth onboarding of new companies and users.-Conducted offsite training for enterprise clients.

92101

-Offered consultative sales and all introductory training on Mortgage Planner CRM, built on the Salesforce platform.-Responded promptly to clients regarding all technical/operational support tickets and concerns with the highest quality of service.-Troubleshot and resolved all Tier 1 and Tier 2 support requests as assigned, collaborating with CSR team if necessary.-Assisted in training of new Customer Support Representatives.

-Addressed and responded to all customer service phone calls and emails professionally and promptly.-Coordinated all aspects of events and leagues, including rosters, player registrations, and housing for off-site events. -Created all event web pages, keeping pages current and up-to-date at all times. -Wrote and sent all staff and player informational newsletters and emails.-Reserved all necessary field locations through city and school district contacts, including completion of… Show more -Addressed and responded to all customer service phone calls and emails professionally and promptly.-Coordinated all aspects of events and leagues, including rosters, player registrations, and housing for off-site events. -Created all event web pages, keeping pages current and up-to-date at all times. -Wrote and sent all staff and player informational newsletters and emails.-Reserved all necessary field locations through city and school district contacts, including completion of all necessary applications and permits.-Worked closely with Adrenaline's insurance provider to ensure insurance coverage for all events. Show less

-Trafficked all online materials to publishers and media buyers, including data input for all new accounts and unique URL generation for each campaign.-Maintained schedule of new product releases and creative availability.-Managed high profile clients, such as Myspace, ensuring that margin and performance goals were met, and optimizations were made.-Responsible for daily reporting and analysis of Company's revenue, costs and overall profit margins.-Worked with accounting… Show more -Trafficked all online materials to publishers and media buyers, including data input for all new accounts and unique URL generation for each campaign.-Maintained schedule of new product releases and creative availability.-Managed high profile clients, such as Myspace, ensuring that margin and performance goals were met, and optimizations were made.-Responsible for daily reporting and analysis of Company's revenue, costs and overall profit margins.-Worked with accounting department to reconcile all media buying invoices and accounts payable. Show less

-Mediated and resolved customer complaints and over 10,000 customer care requests each week.-Monitored all interactive (iTV) programs, approving message flow for contests like "Deal or No Deal Lucky Case" game to improve consumer experience.-Worked closely on a daily basis with clients, wireless carriers and Account Managers to ensure customer satisfaction.-Contacted consumers regarding any complaints filed with the Attorney General or Better Business Bureau to resolve disputes.

B.A. Dual, English & Textual Studies / Women’S Studies

Activities and Societies: -3 year member and 2003/4 captain of Women's Club Lacrosse team -1 year member of the Equestrian Team Completed.

Education record

Activities and Societies: Peer Leaders, Gay/Straight Alliance Co-Founder, Varsity Basketball and Lacrosse

Education record

Activities and Societies: Varsity Soccer / Basketball / Lacrosse, Diversity Club