Ts. Eddy Leong Email & Phone Number

Puchong, My

Malaysia

Federal Territory Of Kuala Lumpur, Malaysia

Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Develop and execute strategic plans to achieve target KPIs for sales and profits. Work with the company's board of directors to implement strategic projects including, but not limited to, mergers, acquisitions and public offering activities.Develop and execute pre-sales plans to achieve target KPIs for sales and profits. Achieve consistent annual growth in sales across all product lines offered by the company.Development and implementation of standard operating procedures (SOPs) and manuals to manage the operational aspects of the companyImplementation and execution of SOPs to continuously improve the company's financial performance in management reports.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Review contract for both BSS and OSS to ensure deliverable align with business strategy with upcoming product development.- Drive and managing the project delivery from design, develop, implement and handover to operation.- Lead business and technology solution architecture and design for BSS and OSS covering Customer Relationship Management, Billing, Order Management, Network Inventory Management.- Gather and analyze business, operations, and product requirements for the purpose of development, solution discovery and solutioning.- Acquire an understanding of the existing system landscape, perform impact assessments of new requirements, and devise the OSS/ BSS solutions that can interface/ integrate with existing systems.- Identify new tools and ensure integration comply and compatible to support as-is design and are expandable for future upgrade/ expansion.

Shah Alam, Selangor, Malaysia

Leading Operation Support System (OSS) Planning and Development Team and System Infrastructure Team to deliver software solution, infrastructure expansion, network analytics and machine learning/artificial intelligence.OSS Planning & Development- Ensure delivery of fulfillment, assurance and development- Manage software upgrade and expansion- Network analytics to discover new business potential- Implemented Bigdata platform with business analytics features- Implemented Machine Learning to learn fault alarm pattern to reduce number of alarm- Implemented Service Orchestration to meet MEF 3.0 LSO- Motivate and improve team spirit to keep the team goingSystem Platform- Implemented Openstack Cloud Platform for internal usage with great reduction on OPEX and CAPEX- Implemented NFVi with SDN- Implemented Centralized Backup Solution to replace conventional backup tape drive- Implemented Disaster Recovery between two sites- Implemented Patch Management to resolve missing security patch on Operating System- Implemented Containers Platform for 100% up time micro services cross multiple cloudThroughout my services in TIME dotCom I have been helping TIME dotCom to reduce huge CAPEX and OPEX without compromise company direction nor decision.

Kuala Lumpur, Malaysia

• Provide Architecture Solution Specification to Customer;• Perform Drive Test analysis to Customer through Analyzer;• Perform ActixOne Installation at Customer environment;• Provide Training to the new staff on ActixOne and new features been implemented;• Consolidate customer requirement and come out with a solution specification;• Provide user training for external users (customers);• Provide administration training for external users (customers);• Provide integration solution from OSS to ActixOne with NetAct/OSS-RC/M2000• Create automation scripts for system integrations

Selangor, Malaysia

Operating Support System - DevelopmentManage internal customer expectation and vendor managementConduct training for internal usersConduct Initial Analysis for new projectsSource vendor and product for new projects Technical Lead for Customer Experience AnalyticsTechnical Lead for IP Network Monitoring SystemTehcnical Lead for Self Optimize Network (SON)Technical Lead for Mobile Device Agent (Completed)

Kuala Lumpur, Malaysia

• Provide Architecture Solution Specification to Customer;• Perform Drive Test analysis to Customer through Analyzer;• Perform ActixOne Installation at Customer environment;• Provide Training to the new staff on ActixOne and new features been implemented;• Consolidate customer requirement and come out with a solution specification;• Provide user training for external users (customers);• Provide administration training for external users (customers);• Provide integration solution from OSS to ActixOne with NetAct/OSS-RC/M2000• Create automation scripts for system integrations

Kuala Lumpur, Malaysia

• Maintained existing OSS daily dump and implement new parameters;• Perform analysis on RAN and CORE vendor document from Ericsson/Huawei/ALU;• Create Tech Pack RAN and CORE for IBM Tivoli performance management software;• Provide internal training on RAN and CORE to new staffs;• Build KPI reporting for COGNOS which is IBM reporting tools;• Design the Architecture for COGNOS reporting;• Provide System Architecture for customers;

Kuwait

• Maintained existing OSS daily dump and implement new parameters;• Created Ericsson site integration XML scripts for OSS to integrate new site for ATM and IP environment;• Maintained and create new Ericsson reports through OSS for both 2G and 3G;• Created of new scripts to enable EUL;• Created scripts for BULK parameters changes in Ericsson 2G and 3G network;• Maintained neighbors listing for Ericsson 3G;• Conducted training for Ericsson 3G site integration;• Provided 3rd level support to operation team;• Designed, implemented and tested Ericsson 3G EUL deployment; • Designed, implemented and tested Ericsson 3G UTRAN upgrade deployment;

Kuala Lumpur, Malaysia

• Conduct training for Ericsson 3G site integration• Project management for Ericsson OSS deployment• Project management for Ericsson UTRAN upgrade• Project management for Huawei OSS deployment• Provided 3rd level support to operation• Created Ericsson site integration XML scripts for OSS to integrate new site for ATM environment• Created scripts for BULK parameters changes in Ericsson 3G network• Maintained neighbors listing for Ericsson 3G• Designed, implemented and tested EL-Solution software for Ericsson site integration scripts• Review, develop, and test with vendor on the system/features acceptance test for each NE’s Manager• Managed real-time collection, aggregation, correlation system to interpret CDR from NE• Ensured mediation solution provided data integrity and security for effective billing• Leading the team to troubleshoot and resolve complex technical OSS problems

Kuala Lumpur, Malaysia

• Trained the employees; Wrote a system restoration manual• Maintained UNIX: HP-UX, Solaris system administration• Provided 2nd level support to operation team• Performed UNIX system patching and upgrades• Evaluate operating system related products• Created System functional scripts in ksh, sh and C language to automate daily administration• Created system backup and recovery process• Performed system backup and recovery• Performed UNIX operating system fine tuning and debugging• Advice DBA and Application owner in their daily operation issues• Advice database admin/Application Owners/Vendor for any related project involving infrastructure• Provide coordination for faulty hardware replacement database admin, system owner and vendor.

Kuala Lumpur, Malaysia

• Maintained Windows operating system administration;• Provided 2nd level support to operation team;• Performed system backup and recovery;• Designed, implemented, and tested for operating system maintenance application;• Active directory and user account creation;• Performed system migration;

Kuala Lumpur, Malaysia

• Maintained Windows and Mac operating system administration• Provided 2nd level support to various department• Performed system backup and recovery• Created e-business portal for online advertising• Advice purchasing or upgrading on system/application

Kuala Lumpur, Malaysia

• Perform hands-on programming classes for students• Perform hands-on web development application for students• Maintained Windows operating system administration• Performed system backup and recovery• Designed, implemented, and tested for operating system maintenance application

Bachelor In Computing, Expert Process Re-Engineering

Computing

Higher Diploma In Computer System, Expert In Artificial Intelligent

Diploma & Higher Diploma