Mike Pearson Email & Phone Number

Raleigh, North Carolina, United States

* Provide strategic direction for insights and analytics on GTO Delivery and SaaS metrics, including measurement of key performance objectives.* Lead major analytics projects through all phases of delivery, including requirements gathering, identification of data sources, collaborating with delivery partners to implement ETLs, and managing the GTO Reporting team to deliver metrics and dashboards.* Collaborate with stakeholders to establish goals and gather insights for improvement initiatives, including DORA, GenAI, etc.* Manage direct reports by setting annual objectives, prioritizing the initiative list, and developing resource technical skills/subject area knowledge.* Create and maintain supporting documentation, including metrics definitions, dashboard inventory, change logs and best practices.* Support sister companies in the Reed-Elsevier umbrella with subject matter expertise and logistics support for our GTO Metrics framework

Raleigh, North Carolina, United States

* Work with the CIO, CDO and CTOs on annual strategic direction for insights and analytics, including measurement of key performance objectives.* Work with business units to identify and resolve new reporting needs, including identifying data sources, working with engineering to create ETLs, and creating analytics in Looker and Tableau.* Interpret data, determining root causes, creating new analytics as needed and working with stakeholders to implement solutions for improvement.* Provide high-level coordination for GTO initiatives including the implementation of Continuous Delivery and software evaluations/rollouts.

Raleigh, North Carolina

* Worked with the CIO, CDO and CTOs on annual strategic direction for insights and analytics, including measurement of key performance objectives.* Led the creation of an automated reporting data pipeline and Amazon Redshift data warehouse, including identifying data sources, working with engineering to create ETLs, and enabling the data sets in the BI tool.* Worked with internal resources to support DORA DevOps data collection (deployments, commits, change records, etc) and created metrics to enable assessment and monitoring of progress towards DevOps Elite status.* Led the interpretation of data, determining root causes, creating new analytics as needed and working with stakeholders to implement solutions for improvement.* Served as the primary contact for analytics enablement within the GTO, supporting requests for new data sources and consulting on BI initiatives.* Created and led a training curriculum for Looker, one of our two primary BI tools.* Established regular meetings with the GTO Senior Leadership Team to monitor progress towards objectives, determine action items and to summarize accomplishments for CEO reviews.

* Management of portfolio delivery, including risks, issues and dependencies.* Creation and maintenance of a portfolio roadmap.* Program Manager for 2017 PMO Strategic Improvement Initiatives.* Executive-level reporting on overall portfolio delivery health and key trends and insights.* Leading process improvement initiatives, including the conception, creation and presentation of a proposal for a Delivery Support Team.* Resolution of executive-level escalations for project and portfolio issues.* Facilitation of weekly work sessions with delivery partners to monitor progress and resolve issues.* Responsible for oversight of weekly executive status reporting.

Durham, Nc

* Served as Scrum Master on Medicare projects, applying Scrum principles and guidance for the project teams, including facilitation of sprint planning, sprint demos, daily standups, and sprint 0 activities such as rapid story sizing using affinity estimation.* Coached project managers new to BCBSNC or Scrum.* Creation of weekly status reports and regular review of project status with business sponsors.* Creation and management of release plans and business readiness plans for major releases.* Escalation of major project risks and issues to ensure expedited problem resolution.* Tracked and analyzed project budgets as well as team resource capacity.* Creation of a project communications plan and management of any vendor relationships.

* Managed two Project Managers and provided oversight for a cross-functional team of 70 software developers. * Coordinated sprint planning, sprint reviews, scrum team organization, and daily scrums. * Ensured that software builds were complete and delivered to the client on schedule. * Provided weekly status reports to company leadership and external clients.* Responsible for establishing strong working relationship with customers and vendors.* Managed off-site company resources and external resources in China and the US.* Responsibilities also included assessing product quality through regular product reviews, writing employee reviews and overseeing the localization process.