Jean-Marc Muller

Jean-Marc Muller Email and Phone Number

Business Risk Manager at Capgemini @ Capgemini
france, aquitaine, france
Jean-Marc Muller's Location
Greater Paris Metropolitan Region, France
Jean-Marc Muller's Contact Details

Jean-Marc Muller personal email

About Jean-Marc Muller

Achieving client satisfaction, while meeting corporate strategic and financial objectives is my main focus. As Engagement Manager, I have developed particular expertise in providing Infrastructure Services for critical environments, delivered from multiple locations. As Business Risk Manager I support sales teams to deliver the best possible offers to our customers, while mitigating risk exposure to Capgemini.Leveraging on my initial education and professional experience in Finance, I have a holistic and comprehensive approach of IT service management.

Jean-Marc Muller's Current Company Details
Capgemini

Capgemini

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Business Risk Manager at Capgemini
france, aquitaine, france
Website:
capgemini.com
Employees:
232507
Jean-Marc Muller Work Experience Details
  • Capgemini
    Business Risk Manager
    Capgemini Jul 2022 - Present
    Paris, Île-De-France, France
    View
  • Capgemini
    Engagement Manager
    Capgemini Nov 2017 - Jun 2022
    Saint-Cloud
    Managing a very large Outsourcing deal for a leader in the Oil & Energy industry.o Scope : Infrastructure Serviceso Worldwide presenceo 3 main data centers in Franceo 8000 serversMain activities : o Client relationship managemento Contract managemento Steering committeeso Offshore Delivery from Indiao SLA managemento Daily / weekly / monthly reportingo Risk managemento Service improvement planso Cost control and cost optimization
    View
  • Capgemini
    Engagement Manager
    Capgemini Sep 2015 - Oct 2017
    Saint-Cloud, France
    Managing Infrastructure Services for a leader in the Commodities and Agricultural sector.o Worldwide presenceo 3 main data centers in Europe and South Americao 1700 servers- Delivery from India, France and Brazil
    View
  • Capgemini Outsourcing Services
    Senior Delivery Manager, Data Center Services
    Capgemini Outsourcing Services Sep 2007 - Aug 2015
    Saint-Cloud, France
    Capgemini - Infrastructure Services - France, Main activities : o Staff management (up to 200 people) o 24/7 operations with high availability serviceso Monthly delivery reporting and performance reportso Business continuity and disaster recovery planso Crisis managemento Management and coordination of multiple vendors to deliver a broad range of integrated serviceso Control of capital expenditures and operational budgets (up to 52M€ / year)o Cost optimizationo Continuous improvement planso Service transformation planso Project managemento Sales supportTechnical scope : o Network serviceso Storage & Backup serviceso Server management (Windows, Unix, Linux, VMWare mainly)o ERP, DBA and Middleware operationso Hosting servicesDelivery Centers : o Poland (Katowice)o India (Mumbai & Bangalore)o France (Paris and Grenoble)
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  • Capgemini Outsourcing Services
    Financial Controller
    Capgemini Outsourcing Services Sep 2004 - Sep 2007
    Paris Area, France
    2 legal entities, 330 Million euros revenue, 1900 peopleo Supervision of Financial and Support services (50 people)o Office buildings transformation projecto Accounts receivable recoveryo Follow up of legal issues with advisorso Risk management
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  • Scc
    Financial Controller
    Scc May 2003 - Aug 2004
    Paris Area, France
    o Management control, Reporting, Budget.o Five legal entities, 1 billion euros turnover
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  • Capgemini Outsourcing Services
    Management Controller
    Capgemini Outsourcing Services Dec 1995 - Apr 2003
    Paris Area, France
    Management Control of Outsourcing Services France business unito Supervision of Financial and Support services (40 people) :o Revenue and margins control of large outsourcing contractso Migration Project manager form legacy systems to Oracle Financials
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  • Pitney Bowes France
    Management Controller
    Pitney Bowes France Jul 1993 - Dec 1995
    Paris Area, France
    o Management control of two business units in Franceo Budgets, Reporting and long term plans of the French business units, in relationship with US headquarters.
    View
  • French Ministry Of Finance
    Commercial Attaché
    French Ministry Of Finance Mar 1991 - Jul 1992
    Montréal, Canada
    o Market studies, particularly in the Aeronautics industryo Sales Support

Jean-Marc Muller Skills

French Fluent English Property Management Financial Control Outsourcing Consolidation It Outsourcing Team Management Data Center Change Management Itil Finance Financial Audits English Management It Service Management It Transformation Risk Management Cloud Computing Erp Pre Sales Strategy Business Development Business Transformation Leadership Project Management Service Management Information Technology Budgets It Strategy Service Delivery

Jean-Marc Muller Education Details

Frequently Asked Questions about Jean-Marc Muller

What company does Jean-Marc Muller work for?

Jean-Marc Muller works for Capgemini

What is Jean-Marc Muller's role at the current company?

Jean-Marc Muller's current role is Business Risk Manager at Capgemini.

What is Jean-Marc Muller's email address?

Jean-Marc Muller's email address is jm****@****ail.com

What schools did Jean-Marc Muller attend?

Jean-Marc Muller attended Northeastern University - Graduate School Of Business Administration, Neoma Business School.

What are some of Jean-Marc Muller's interests?

Jean-Marc Muller has interest in Big Band, Jazz, Cycling, Clarinet, Music, Swimming, Woodworking.

What skills is Jean-Marc Muller known for?

Jean-Marc Muller has skills like French, Fluent English, Property Management, Financial Control, Outsourcing, Consolidation, It Outsourcing, Team Management, Data Center, Change Management, Itil, Finance.

Who are Jean-Marc Muller's colleagues?

Jean-Marc Muller's colleagues are Lekhasree Noojirla, Bruce Shannon, Pedro Herrador, Noah Giltmier, Hari Krishna Devanabowina, Sushma Kamble, Mimmi Piikkilä.

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