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Senior Executive with a strong record of success in Technological and Business Innovation and Strategic Leadership. Key areas of expertise are emerging technologies, such as Machine Learning, AI, Distributed Ledger (Blockchain) technologies, Internet of Things (IOT), Conversational Systems, multi-biometric authentication and Enterprise level application platforms. Seasoned technologist with demonstrated success in the design, development and deployment of innovative products and solutions for Automated financial applications, Next-gen ATMs, IOT Sensor networks for deep personalization, authentication and customer care transformation.Specialties: Distributed Ledger (Blockchain) and Smart Contracts for Secure Identity Management, Document Management, Secure sharing of customer data and secure networks for enterprise data sharing. Designed and Developed Blockchain based Smart ID, Document and Rewards management and Payment networks Machine Learning based APIs and systems for customer personalization, real-time analytics Designed, developed and deployed next-gen ATMs based on cardless and contactless transactions and Mobile UI/UX and Biometrics for ultra-secure ATM transactions, superior customer experience Championed, developed and rolled out an enterprise-wide Open Innovation Network for leveraging talent across company to create innovative solutions with high business impact Highly skilled in leading iterative innovation through agile, iterative design/development processes, building and leading high-performance teams.
Innovation Frameworks, Design And Development
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Advisory ConsultantInnovation Frameworks, Design And Development Aug 2019 - PresentCincinnati Area, OhProven leadership in delivering design to deployment of Emerging technology solutions - Real-time Machine Learning, Internet of Things, Distributed Ledger and Smart Contracts, Conversational Systems.Proven record of building high-talent, world class technology teams and fostering Open Innovation.
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Svp, R&D LeadCitigroup Jan 2011 - Jul 2019Built and led a highly talented team for Emerging Technologies Innovation - Product design, development and deployment. Led Open Innovation across the company, fostering teamwork, Design Thinking and Innovation Spiral concepts in these key areas: - Real-time Machine Learning based services for deep personalization, Security and Authentication, real-time analytics- Blockchain and Smart Contracts: Decentralized Identity management on Distributed Ledger (DLT), Smart asset management, secure merchant networks on DLT, secure wallets- Internet of Things (IOT) - Product design and development using sensor networks and mobile apps for Card-less and Contact-less ATMs, Smart Bank branches, micro-location and proximity payment- Conversational systems - Natural Language based systems for self-care, customer-care for banking and financial services; cloud services for deployment -
Principal Technologist And Solutions ArchitectTechnology Consulting Jun 2010 - Jan 2011
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Senior DirectorInnovation Center, Convergys Jan 2004 - May 2010Led development of unique applications in Human-Computer Interaction, such as multi-modal interfaces for agent productivity, Secret Agent for highly effective collaborative customer care and Natural Language interfaces for efficient self-care. Championed the use of Speech Analytics and Dialog Modeling techniques to improve self-care automation rates and to gain actionable insights into customer care transformation.Developed leading edge solutions that combine SIP, multi-modal devices and Natural Language understanding technologies for increased user acceptance of self-care.
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Senior DirectorRelationship Technology Management, Convergys Jan 2004 - May 2010Developed product strategy for voice, web and mobile device based self-care, which led to new products and solutions. Designed, developed and deployed a hosted, on-demand Voice Authentication service, resulting in significant reduction in deployment costs and increased market adoption. Played a key role in defining and executing innovation product development processes, which improved efficiency and effectiveness of product definition and development.Championed and architected SaaS and PaaS models of solution delivery for voice and mobile/web self-care applications, leading to flexible, innovative, cost-effective self-care solutions.
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Principal Architect, Speech Technologies And Chief Speech ScientistVerizon Aug 1989 - Nov 2003Developed innovative speech and multi-channel services for customer care. Developed a variety of speech and signal processing algorithms and systems that resulted in industry-leading deployments of speech recognition services in the telephone network.Championed the use of standards based (SIP, VoiceXML) application development that resulted in significant cost savings, lower TCO and faster time to market adoption. -
R&D TechnologistTexas Instruments R&D Labs Jan 1984 - Jan 1989Key Technologist for Speech & Speaker VerificationDeveloped ground-breaking algorithms that resulted in commercialization of speaker verification technology and spawned a new company.
Jay Naik Skills
Jay Naik Education Details
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Digital Signal Processing, Computational Intelligence, Communication Systems
Frequently Asked Questions about Jay Naik
What company does Jay Naik work for?
Jay Naik works for Innovation Frameworks, Design And Development
What is Jay Naik's role at the current company?
Jay Naik's current role is Leader of Emerging Technology Innovation: Design, Product Development and User Experience.
What is Jay Naik's email address?
Jay Naik's email address is jm****@****ail.com
What is Jay Naik's direct phone number?
Jay Naik's direct phone number is +178157*****
What schools did Jay Naik attend?
Jay Naik attended University Of Florida.
What are some of Jay Naik's interests?
Jay Naik has interest in Widely Traveled, Highly Skilled In Calligraphy.
What skills is Jay Naik known for?
Jay Naik has skills like Cloud Computing, Agile Methodologies, Enterprise Architecture, Saas, Solution Architecture, It Strategy, Java, Business Intelligence, Web Services, Soa, Project Management, Software Project Management.
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