Juan Manuel Negrete Sanchez Email and Phone Number

Solutions designer specializing in Application Maintenace and Support services. Experience in managing transitions for AMS global projects.Solution proposal design aligned with ITIL and other IT world class methodologies. Design of earning efficiency paths to reduce costs, time and waste.Cloud migration projects

Responsible to do the correspondent organizational change management for a Softtek acquisition in Bangalore India. In charge of training 500+ people with Softtek methodologies for Software development.In parallel, played the role of Practice Manager for AMS projects (application management) where I had 10+ projects in co-responsibility with Nearshore locations for global clients.

Softtek outsourced team.Nov 2005- July 2007 - GE PlasticsAttended global enquiries and incidents for the LMS (Learning Management System by Plateau).Responsible of major system configurations, set ups and interfaces.August 2007 - 2010 - SABIC Innovative Plastics (divestiture transition from GE)Project leader of the LMS transition from GE to SABIC. In charge of a 4 people team.Business analyst and advisor of elearning and Instructor-led training best practices.Expert on AICC & SCORM for eLearning course specifications.Implementation of the new LMS by GeoLearning.

Oracle Puchasing administrator for GE Commercial Finance.Attended level 2 incidents for European users (English, French & Spanish speakers)Functional advisor for system configurations.Provide financial reports to the GE subject matter experts.

Private School of LanguagesTeach French, 1st level out of 6. 10 students in the group.

Located in Melbourne, AustraliaGlobal telecommunication services offered in more than 60 countries in the world, responsible for the English, French and Spanish lines.Attend enquiries from current customers regarding telecommunication services. Promote and engage new clients using promotions and discount campaigns.Awarded bonuses for high performance obtaining new clients.

Internship program for developping Quality Assurance applications related to the compliance of the product's specifications. Processes implemented along with these application were used as Tetrapak global best practices.Programming languages: Visual Basic & MS Access.