Jacqueline G. Monchez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

Manage a portfolio of projects centered on improving HEDIS measure performance for Medicare, Medicaid and Commercial lines of business. Projects:- P4V Health Plan tracking and earning forecasts - HEDIS Pharmacy measure improvement - Development of Social Determinants of Health database and reporting - Provider and Member Incentive Programs- Coordination of Care: TRC, FMC and PCR measure improvement - Initial Health Assessment Reporting - HEDIS measure patient… Show more Manage a portfolio of projects centered on improving HEDIS measure performance for Medicare, Medicaid and Commercial lines of business. Projects:- P4V Health Plan tracking and earning forecasts - HEDIS Pharmacy measure improvement - Development of Social Determinants of Health database and reporting - Provider and Member Incentive Programs- Coordination of Care: TRC, FMC and PCR measure improvement - Initial Health Assessment Reporting - HEDIS measure patient outreach Show less

Commerce, California, United States

• Co-manage the annual Colorectal Cancer exam mass mailing campaign for over 10,000 patients by managing calendars and team assignments, maintaining exam inventory, and tracking compliance via EMR and SQL reports.• Pilot patient outreach efforts for Blue Shield Promise beneficiaries to increase health plan performance for pediatric and adolescent immunizations utilizing Six Sigma process improvement methodologies.• Data reporting for dental quality measures utilizing Excel dashboards… Show more • Co-manage the annual Colorectal Cancer exam mass mailing campaign for over 10,000 patients by managing calendars and team assignments, maintaining exam inventory, and tracking compliance via EMR and SQL reports.• Pilot patient outreach efforts for Blue Shield Promise beneficiaries to increase health plan performance for pediatric and adolescent immunizations utilizing Six Sigma process improvement methodologies.• Data reporting for dental quality measures utilizing Excel dashboards for stakeholder monthly meetings.• Data collection and reporting for a Type 2 Diabetic cohort of 125 patients to track improvement in Diabetes quality measures over a six-month period.• Collaborate on the development of Quality Training Program meant to expose new hires to organizational clinical quality improvement efforts, tools, governing metrics and regulations, and goals.• Support the organization’s COVID-19 Patient Registry by processing negative COVID-19 exams from contracted laboratories for over 2,000 FQHC patients. Show less

Commerce, California, United States

• AltaMed’s Community Health Fellowship is an intensive eight-month pipeline program whose purpose is to prepare recent college graduates from underrepresented backgrounds for careers in healthcare.• Collaborated on the development of a Return-on-Investment report for the Health Education & Wellness department by researching and compiling data on Medicare billing for Medical Nutrition Therapy and Diabetes Self-Management Education services.• Conducted over one-hundred weekly calls to… Show more • AltaMed’s Community Health Fellowship is an intensive eight-month pipeline program whose purpose is to prepare recent college graduates from underrepresented backgrounds for careers in healthcare.• Collaborated on the development of a Return-on-Investment report for the Health Education & Wellness department by researching and compiling data on Medicare billing for Medical Nutrition Therapy and Diabetes Self-Management Education services.• Conducted over one-hundred weekly calls to new patients to begin their onboarding process as part of AltaMed’s Patient Service Center’s enrollment efforts.• Assisted patients with scheduling needs and facilitated communication between patients and medical providers. Show less

South Gate, California, United States

• Health Career Connection is a competitive national program whose goal is to increase minority representation in the healthcare workforce through applied summer internships at various healthcare organizations and institutions.• Engaged in patient outreach through four-hundred live phone calls to educate patients on the importance of annual Colorectal Cancer (CRC) screening compliance and ensured receipt of annual CRC self-testing kits.• Increased the South Gate clinic’s Colorectal… Show more • Health Career Connection is a competitive national program whose goal is to increase minority representation in the healthcare workforce through applied summer internships at various healthcare organizations and institutions.• Engaged in patient outreach through four-hundred live phone calls to educate patients on the importance of annual Colorectal Cancer (CRC) screening compliance and ensured receipt of annual CRC self-testing kits.• Increased the South Gate clinic’s Colorectal Cancer HEDIS measure goal by four percent to meet their August Quarter 3 goal of thirty-four percent patient completion.• Created and disseminated a survey to providers that will be used to create print and online provider profiles to facilitate patient-physician relationships. Show less

Southern California

Los Angeles, California

Anthropology Department - Completed CITI research certification to properly conduct social and behavioral research with human subjects. - Data collection via a series of interviews using silent films and questionnaires meant to identify the use of mental state terms for future cross-cultural analysis. - Code automated transcripts for accuracy and frequency of usage of mental state terms in order to develop a coding scheme for further data analysis.

Los Angeles

UCLA Molecular, Cell & Developmental Biology Department Financial Services Office - Administrative Assistance- Ledger Reconciliation - Departmental Purchases and Confirmations