Jill Montera Email and Phone Number
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Jill Montera personal email
Jill Montera phone numbers
Experienced professional with proven success in leading teams and scaling businesses. Combination of experience with startups, private capital markets, and software/technology. Successful record in managing work from strategic ideas through implementation. Worked in multiple functions including customer success, strategy, implementation/consulting, project management, and human resources. Team player known for project and program management, relationship development, and emotional intelligence. Interested in transitioning career toward the healthcare industry, specifically health tech.
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OwnerHathor Blue Jan 2023 - PresentCustomer success, operations, strategy, and technology consulting focused on growing companies, including startups. Client Projects listed in the Projects section below.
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Advisory Board MemberLudeman Family Center For Women'S Health Research Aug 2023 - PresentCu Anschutz Medical Campus, Denver, CoThe Ludeman Family Center for Women’s Health Research performs cutting-edge research, mentors and funds the next generation of MD and PhD researchers, and educates the public and health care providers. -
ConsultantCanopy Advisory Group Apr 2023 - PresentCanopy Advisory Group is an innovative talent management firm that places highly-qualified professionals in fractional and project-based executive roles. -
Vp Of Strategic InitiativesAltvia Jul 2020 - Dec 2022Software company that creates cloud-based CRM solutions for Alternative Asset Fund Managers (venture capital and private equity), Institutional Investors, and Impact Investors. Received investments from Techstars (2008), Bow River Capital (2020), and Marlin Equity Partners (2022). Hired as employee #3 for start-up company that has grown to 65 employees and $10M in revenue.• Original and ongoing member of the Leadership Team, responsible for creating and executing company strategy. Active culture champion who has helped Altvia earn recognition as a one of the Best Places to Work.• Led Customer Journey initiative to understand and improve customer experience throughout the customer lifecycle. Worked cross-functionally with all teams to identify CX improvements.• Conducted ESG (environmental, social, and corporate governance) research to create company strategy and product recommendations to help clients address ESG standards.• Created and executed JEDI (Justice, Equity, Diversity and Inclusion) strategy for the company. Focused on hiring, training, and culture initiatives to drive awareness and change.• Developed and led new hire onboarding training program strategy. Program was created after investment from Bow River to successfully and quickly onboard 35+ employees in six months. Includes three levels of certification for new customer support representatives. -
Vp Of Customer SuccessAltvia Solutions, Llc (Formerly Application Experts, Llc) Jun 2015 - Jul 2020Broomfield, Colorado, United States• Created Customer Success function for the company. This included conducting research on best practices, creating the strategy, and soliciting buy-in from CEO and COO.• Managed day-to-day operations for the team responsible for managing over 200 clients, representing more than $7M in annual recurring revenue.• Grew customer relationships with senior level executives including Managing Partners. Understood strategic needs and helped to increase value while driving product usage and growth. This led to increased revenues, customer churn less than 10%, and negative net churn year-over-year.• Responsible for a team of 7 employees. This includes managing the department budget (salary and expenses) and all HR needs.
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Director Of Client ServicesAltvia Solutions, Llc (Formerly Application Experts, Llc) Oct 2008 - May 2015• Scoped, sold and delivered professional services for client implementations. • Acted as project manager to assist clients with implementation of Altvia products. Average project budget of $25,000 per client.• Created project plans, process documents, client training and product collateral to increase efficiency and scalability of Altvia professional services.
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Director, Corporate Relations And Graduate Career ServicesUniversity Of Denver, Daniels College Of Business Jan 2002 - Sep 2008• Managed the strategy, team, projects, and day-to-day operations for team of 8-14 employees. This includes managing $735,000 budget and all HR needs.• Led re-organization and strategic planning efforts for the Career Center to solidify roles, responsibilities, goals, metrics and execution plans in order to improve upon services. • Led effort to create and implement Career Management curriculum for MBA students. Conducted research, created plan, and rolled out program to students. Curriculum led to 10% increase in student placement and 15% increase in student salary.• Developed Executive Mentor Program with more than 180 mentors and 620 students. Program has earned excellent ratings from participants and has resulted in more than 40 jobs, internships and partnerships with the Daniels College of Business.• Managed Daniels Placement Survey. Gathered career information for more than 400 graduates, analyzed data and reported placement statistics to national business school ranking entities, including The Wall Street Journal, Business Week, and Forbes.• Led college-wide rankings strategy project, which led to first ranking in The Wall Street Journal. -
Manager, Organization & Human Performance ConsultantAccenture 1995 - 2001Halliburton - SAP Software Implementation• Led organizational readiness team to ensure successful software deployment to over 20,000 users worldwide. Deliverables included communication plan and materials, training curriculum, and training delivery plan.Enron - Global Human Resource Management• Developed talent management strategies, processes, and tools to assess employee skills and strategically place and retain top performers.Qwest Communications/CenturyLink - Call Center Workforce Transformation• Managed team of 6 employees who planned and implemented process improvement and training initiatives to increase call center customer service and sales effectiveness.• Managed team of 17 employees who designed, developed, and delivered training for 250 broadband technicians to decrease training time and increase proficiency levels.
Jill Montera Skills
Jill Montera Education Details
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Graduate Certificate - Developing Healthy Communities (Nutrition, Behavior, And Physical Activity) -
Business Administration -
Cross Cultural Academic Experience Incorporating Visits To 12 Countries That Integrated Studies In E -
50 For Colorado Leadership Program
Frequently Asked Questions about Jill Montera
What company does Jill Montera work for?
Jill Montera works for Hathor Blue
What is Jill Montera's role at the current company?
Jill Montera's current role is Fractional Executive (Customer Success, Operations, Strategy, Technology).
What is Jill Montera's email address?
Jill Montera's email address is mo****@****p-x.com
What is Jill Montera's direct phone number?
Jill Montera's direct phone number is +172028*****
What schools did Jill Montera attend?
Jill Montera attended The Gerald J. And Dorothy R. Friedman School Of Nutrition Science And Policy At Tufts University, University Of Colorado Boulder - Leeds School Of Business, Semester At Sea / Ise, University Of Colorado Boulder.
What skills is Jill Montera known for?
Jill Montera has skills like Program Management, Salesforce.com, Saas, Organizational Development, Leadership, Training, Project Management, Management, Business Analysis, Business Development, Recruiting, Management Consulting.
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