James Monteria, Mba Email & Phone Number

Richmond, Virginia Area

• Advised ITS personnel on Virginia Lottery Network Security and Commonwealth of Virginia policies and procedures, offering tactical guidance on safeguarding our IT environments. Recommendations and security strategies were delivered through remote monitoring applications and software to fortify defenses against threats.• The backup Information Security Officer (ISO) to support the Information Security Officer (ISO) for the Virginia Lottery.• Performed monthly vulnerability scans on both internal and public-facing network devices, utilizing a range of vulnerability platforms such as Tenable, Rapid7, or the MS Vulnerability Platform. While collaborating with the Network Center to identify and address vulnerabilities and security issues, thereby establishing baseline configurations for network devices.• Maintained strict adherence to IT security best practices and compliance requirements mandated by the Commonwealth of Virginia, MUSL (multi-state gaming), Internal audit, and other regulatory bodies. • Demonstrated exceptional capacity to excel independently, lead teams, work collaboratively, and thrive in high-pressure environments.• Conducted investigations into potentially malicious activity, leveraging various Microsoft Platforms, IDS/IPS, SIEM tools (McAfee & Azure), and other applications. Prioritized threat responses, removal, and remediation.• The System Administrator or Contract Administrator for critical applications or with vendors, serving as the Subject Matter Expert (SME) for the department or across other departments. While handling Internal Purchase Requests (IPR) and Requests for Proposals (RFP) with the Procurement Department.• Actively pursued continuous education in IT Security to stay updated with emerging strategies and technologies.• Provided crucial support to the Prize Verification Team, facilitating Prize Winner activities such as Big Winner payouts and lockdown procedures to fulfill all obligations.

Richmond, Virginia Area

• Developed course syllabi for assigned courses, aligning content with ACIS and departmental criteria and expressing clear, behavior-focused learning objectives.• Disseminated syllabi to key stakeholders, including the Academic Dean, Program Director, and students during the inaugural class session.• Delivered course content with precision, adhering to the syllabus and catalog specifications, and established connections between instruction and real-world career expectations.• Prepared and graded examinations in accordance with course objectives and exam schedules, ensuring timely return of assignments to students.• Successfully implemented outcome assessments, consistently meeting established benchmarks while upholding college standards for student satisfaction.• Employed innovative teaching methodologies across all courses to foster student engagement, discourage withdrawals, and enhance retention rates.• Maintained punctual class schedules, adhering to designated start and end times to provide students with full instructional periods.• Left classrooms and laboratories in impeccable condition, organized, and ready for subsequent use.• Timely submitted final grades for all students on the class roster, meeting designated deadlines.• Demonstrated professionalism by adhering to the faculty dress code.• Maintained accurate attendance records in strict accordance with the Attendance Policy, submitting daily class rosters, and maintaining a well-labeled, separate record of attendance and grades for submission at the term's conclusion.

Petersburg, Va

Network Administrator / Engineer 07/2011 to 05/2014 (4 Years) Program Manager / Network Engineer 01/2013 to 02/2013 (1 Year)Network Administrator 07/2011 to 01/2013 (2 Years & 1 Month) • Set up, configure, maintain, manage, install, move and decommission Servers • Set up, configure, maintain, manage, and install network components and peripherals.• Updating IOS for 3750, 4506, 4507, and 7200 series Cisco switches and Juniper and Border routers • Run Fiber from the main building to the outlining buildings• Managing VMware Environment using vSphere Client (Creating, Backing Up, and Upgrading Servers) • Acting Supervisor when the direct supervisor is not on site. • Excellent communication skills both written and verbal.• Work well in a group and independently and manage people in a high-pressure environment • Installs or reinstalls operating systems, device drivers, and application programs• Keep both the LAN and Wan network operational and functioning at optimal levels• Managing and coordinating major projects for the site in addition to off-site. • Assisting with Tier I, II & III Help Desk Ticket • Set up workstations and computer peripherals.• Managing Access Lists, VLANs, VLAN Assignment, and port security• Assigning and maintaining user login and access privileges with Active Directory• Help in maintaining Windows servers in an Active Directory environment.• Monitor the performance of servers or switches directly or by using remote monitoring software• Help in maintaining records of switches, servers, hardware, and network environment• Assists in maintaining inventory of IT equipment and Disaster Recovery• Tracking and working with external and internal users on problems with the Remedy Ticket System• Holding Government Secret Clearances

Chester, Va

• Functions as a Network Operations Center (NOC)Technician (Incident Management Level 1) • Working in a dynamic and fast-paced environment using MS Office 2010, Access, Excel & Word • A multi-technological production environment monitoring critical statewide Cisco 2811 -2850 Routers, 3560 - 3750 Switches and Firewalls.• Working a Telecommunications local area networks and working a Wide area network (LANs & WANs) • Supporting infrastructure systems using Hewlett-Packard OpenView and Security Policies• Network operations and Management tools (Cisco Information Center & Verizon Business Enterprise• Problem management support for voice and data utilizing enterprise network with Cola-soft & Putty• Provide the ability to diagnose, analyze, and resolve network operational issues with Pergerine & Infobase• Manage network performance and Performs other duties with Cola-soft & Putty as assigned.

Chester, Va

• Lead & provide technical expertise to fulfill the requirements of the Computer Operations Print Room to meet the operational needs and delivery schedules of the VITA/NG partnerships (SLA’s) for the Agencies of the Commonwealth of Virginia. Managed staffing and hours need to run the print room. • Managed three full-time staff personnel and reported directly to upper management on a weekly bases. • Use sound reasoning and analysis ability to help identify problems and give technical advisement and support to correct it in the most efficient manner. Managed the supplies for the print room & people.• Leade in assist in the training of staff in the use of the Xerox 4936, Splitter, and BARR System.• Ability to establish and maintain an effective working relationship with staff, the general public, and executive staff. Ability to express ideas clearly in written MS Office 2010, Access, Excel & Word, and oral format. • Ensured that the print room is kept up to date with the VITA/NG IT Strategic technology defined by the VITA/NG partnership to best meet our customer’s needs. Review and update processes every 2 weeks. • Determine whether Computer Print Room processes comply with defined guidelines, processes, and standards. Created new guidelines, processes, and standards as the situation arise. • Develop a constructive and cooperative working relationship with the Vendors. • Provided outstanding levels of customer service to the individual Agencies of the Commonwealth of Virginia to ensure the output was delivered to all Agencies in a timely manner to meet the (SLA’s).• Ability to plan, organize, schedule, and develop regular print maintenance for Xerox 4936. Provide technical solutions for Xerox 4936 printers & Splitter, and office supplies problems to ensure little downtime.

Chester, Va

• Provided technical expertise to fulfill the requirements of the Computer Operations Print Room to meet the print needs and delivery schedules of the VITA/NG partnerships SLAs for the Agencies of the Commonwealth of Virginia. • Use sound reasoning and analysis ability to help identify problems and correct them in the most efficient manner on the Xerox 495 and cut sheet 4110 printers, RS6000, BARR, and EMTEX systems.• Lead in assist in the training of staff in the use of the new roll feed Xerox 495 and cut sheet 4110 printers • Use of the RS6000, BARR, and EMTEX systems to meet the level of expertise needed to meet customers’ needs. • Ability to establish and maintain an effective working relationship with staff, the general public, and executive staff. Ability to express ideas clearly in written MS Office 2010, Access, Excel & Word, and oral format.• Ensured that the print room is kept up to date with the VITA/NG IT Strategic technology defined by the VITA/NG partnership to best meet our customer’s needs. Create new guidelines, processes and standards as the situation arises. • Documenting problems in Pergerine System that occurred in the Print Department. • Review new or updated processes within 2 weeks or by defined scheduled dates. Develop constructive and cooperative working relationships with the Vendors.• Provided outstanding levels of customer service to the individual Agencies of the Commonwealth of Virginia to ensure the output was delivered to all Agencies in a timely manner to meet the (SLA’s).• Ability to plan, organize, schedule, and develop a solution to a technical problem, on the Xerox 495 and cut sheet 4110 printers, RS6000, BARR, and EMTEX systems to ensure little downtime.

Chester, Va

• Monitored and maintained the system scheduling of batch processing on Unisys, Adapt, JFFMS Network & MVS System. Use sound reasoning and analysis ability to help identify problems.• Researched job failures with JCL, Tmon, Control-M and disconnected Cicso 2811 -2850 Router & 3560 - 3750 Switches and Firewalls to the network and take the appropriate steps.• Perform Incident Management to inform appropriate Teams, System Administrators & Network Administrators, and Management of disconnection and outages.• Documented all problems with Magic Service Enterprise and MS Office 2009 for tracking purposes.• Performing system Unisys & IBM, Network Backup & database backup DB2 while the batch is processing. • Monitored and operated multiple computer systems and three networks Unisys, MVS, Unix & DSS Internal Network and give technical advisement and support to correct it in the most efficient manner.• Verify the dollar amount & checks issued by the Department of Social Services to the Treasury Department.• Documents all procedures on all processes done within the department and Network.

Chester, Va

• Monitored and maintained the system scheduling of batch processing on Unisys, Adapt, JFFMS Network & MVS System. Use sound reasoning and analysis ability to help identify problems.• Researched job failures with JCL, Tmon, Control-M, and disconnected Cicso 2811 -2850 Router & 3560 - 3750 Switches and Firewall to the network and take the appropriate steps.• Perform Incident Management to notify the appropriate Teams, Active Directory, System Administrators & Network Administrators, and Management of disconnection and outages.• Documented all problems within the Magic Service Enterprise System for tracking purposes.• Performing Unisys & IBM system, Network Backup & database backup DB2 while the batch is processing. • Monitored and operated multiple computer systems and three networks (Unisys, MVS, Unix & DSS Network) and give technical advisement and support to correct it in the most efficient manner.• Verify the dollar amount & checks issued by the Department of Social Services to the Treasury Department.• Documents all procedures on all processes done within the department and Network.

Richmond, Va

• Operates and monitors computer systems and related equipment to the mainframe• Workstation computers, printers and other peripheral devices• Large networked, data communications and telecommunications environment.• Creates, monitors and maintains operations documentation, material and supply inventories• Planning, organizing and coordinating daily schedules for all computerized batch processing• Verifies and distributes with accuracy and completeness, all computer reports and output• Responsible for the error logging, customer engineering or internal staff notification• Maintains accurate data records and filing systems to be used in the production• Maintains computer systems and peripheral devices at scheduled times or as necessary; • Monitors the computer room for the proper security and environmental temperature, humidity • Smooth shift change by adequately transitioning all activities to the next shift operator• Perform operations during critical demand periods or emergency situations• Creates or modifies job streams to improve computer operations.• Organize and prioritize jobs to be processed.• Provides guidance to other operations staff.• Observes machines operations and makes adjustments as necessary.• Maintaining consistent, punctual, and regular attendance.• Performs other related duties as required.

• Managed and Run the system schedule batch processing using UNIX commands. • Researched job failures on Unix System, contact appropriate System Administrators, DBA’s, Developers, Production Support, and Management, and also performed system & database backup (DB2).• Documented and track all problems in the appreciate console notebook and Magic Service Enterprise System.• Monitored and maintained VACIS & VCIN Dumps and Second Level II Processing UNIX. • Monitored and operated multiple computer systems Unisys, UNIX, VACIS & VCIN.• Cross-trained / mentored associates in supporting and troubleshooting the UNIX System. • Provided Virginia Criminal History Information & Wanted files data National Crime Information Center. • Assisted users with creating and updating policies and procedures for the UNIX System & batch programs.

• Managed all systems and batch processing on a Unisys NX5820, 4600, 3290• Managed all systems and batch processing on a UNIX System • Managed all systems and batch processing on a Tandem System• Managed all systems and batch processing on a IBM System using BL products• Managed all systems and batch processing using SPO software, BMC Products• Managed all systems and batch processing using JCL and Control-M.• Research failed jobs on a Unisys NX5820, 4600, 3290• Research failed jobs on a UNIX System• Research failed jobs on a Tandem System• Research failed jobs on a IBM Systems and worked with the system administrators• Research failed jobs with Developers, Production Support and Management.• Edit jobs in MVS, UNIX and Unisys batch jobs using BL Source, BL Product• Edit jobs in Control-M, JCL & UNIX Scripts, Batch System commands, • Utilized Clarify, SPO & Open View to track problems and monitor problems or issues • Monitored all network servers and connections. (LAN, WAN, Cisco routers and switches)• Cross-trained/mentored associates in supporting, troubleshooting & application processes.• Experience with SUN Systems, Tandem, IBM / Amdahl 9000ES & 3390, Tape Drives and Silo. • Assisted the Disaster Recovery team.• Organized and supervise associates training for Changeman application & system upgrades • Ensure the functionality and meets SDLC Lifecycle.• Created policies, procedures, platform security and script processing

Mba, Informations System

Studied Information Systems and Business Management

Ba, Information Technology, Computer Networking

As, Information Technology

Activities and Societies: Member of the National Honors SocietyInformation System with a specialization on Computer Networking

Associates Of Applied Science, Business Administration

Business Administration