Jennifer Montrose Email & Phone Number

United States

- Project manage implementation of enterprise-wide software solutions in scope and on budget- Collaborate and consult with departments to provide comprehensive process analysis related to the current and long-term utilization of existing and new applications, systems and technologies - Manage technology adoption and integration of projects from concept to.

Henrico, VA

• Collaborate with divisions across Human Resources to provide soundmarketing needs and technology recommendations
• Project manage multiple large and small scale projects in a timely and efficientmanner (Including HR’s Annual Report, Power Henrico, County Connection)
• Office 365 Champion with effective training and integration of SharePoint intoHR as well as Groups for multiple other avenues
• Directly run all of HR’s social media platforms including Twitter and LinkedInwhile serving on Henrico’s Social Media and Social Media GovernanceCommittees
• Liaison between the Virginia Hispanic Chamber and Henrico County HR
• Professionally interact with Departments and stakeholders County wide

Richmond, Virginia Area

• Research and build strong client relations
• Develop and host Innovators in Online Learning webinars
• Write copy for marketing collateral including websites, campaigns, press releases, and award competition submissions for SoftChalk products and to recognize user achievements
• Manage and implement various simultaneous awareness campaigns
• Write posts and coordinate guest posts on the WordPress SoftChalk Talk Blog
• Coordinate annual SoftChalk Lesson Challenge competition

• Oversaw the development and training of the front desk, guest services, valet and phone operating staff
• Created and implemented standards of practice to facilitate the best training environment for the staff
• Provided exceptional individualized service to create memorable experiences for all guests

• Provided four diamond level customer service to all guests and employees
• Developed new and improved department functions to enhance the guest experience including concierge ideas, guest package calling and amenity delivery
• Communicated between internal departments to ensure quality service