João Morais Email & Phone Number

Lisboa E Região, Portugal

♻ I was able to enhance significantly both product and services-based revenues, operating income and DSO, and customer satisfaction through the development of sound value proposition, customer experience, and engagement. ♻ I transformed IASIST business model into more customer-centric organisation, simplified and rationalised business processes, reinforced sustainable cost containment measures, developed new go-to-market logic, and improved service model which resulted in achieving core player position in healthcare payers/providers businesses. ♻ I delivered business development and a people-oriented leadership with a strong focus on team building to execute integration of a newly acquired firm (IASIST).

In my past role as Director, Offering, Innovation and Business Development♻ I realised first-rate business outcomes based on development of management information strategy by managing overall aspects of custom services offering development for Turkish QI office that enabled us to deliver customised solutions as per mobile business user’s requirements. ♻ I drafted an end-to-end plan for testing the development process of professional digital network service for healthcare professionals. ♻ I headed and aligned small team of experts to streamline processes, including conception, requirements analysis, design, setup, implementation, and go-to-market of a core analytical framework to deliver HIV market advanced analytics.Following are highlights of my key achievements that I attained:☞ Pivotal in developing HIV Analytics concept that became the analytical framework of choice for 100% of the branded customers with assets in the HIV markets.

In my past role as Director, Commercial Implementation Services♻ I formulated and implemented 3-pillar based information management strategy under IBM Cognos BI technology, including a common data repository (CDR-DW), an advanced analytics module (AA), and a distributed reporting system by tactfully negotiating and attaining a €0.4M deal with Boehringer Ingelheim, exceeding sales force and office user’s requirements as well as improving customer focus, effectiveness, and sales results across unit. ♻ I spearheaded operations of Local IQVIA Technologies Solutions organization, including recruiting, developing, and retaining talent and building long-term trust-based relationships with clients.Following are highlights of my key achievements that I attained:☞ Designed offering development process to leverage consulting services with a technological capability layer for positioning additional services to Pharma and supporting in their transition to new commercial models driven by the digital society.

Postgraduate Programme, Information Management And Business Intelligence In Healthcare

Bachelor, Statistics & Information Management

Bachelor, Teaching, Sports Management & Leasure Activities