John Morawski Email & Phone Number

Providence, Rhode Island, Us

Providence, Rhode Island, Us

Manage the security, access, stability and reliability of an internal data processing operations system and LAN/WAN network infrastructure. Coordinate the development, implementation and integration of a wide range of systems and software applications for daily operations of this $377 million, 6-branch full-service community credit union. Manage a team of 5 to provide direct assistance on tech and software issues for all employees. Support the strategic plan through the research and implementation of new technologies and advance upgrades to maintain pace with industry trends and demands to prevent disruption to operations and customer service. Oversee cybersecurity policies and procedures, run annual disaster recovery testing, report to the Board on monthly security status of the Credit Union. Manage vendor relations with all IT systems providers.

Manager of all Data Processing operations and LAN/Wan network infrastructure. Coordinates the development and implementation of a wide range of systems and software applications used in the day to day operations of this 110 million dollar two branch financial institution. Manages vendor relationships as well as contract negotiations. Maintains and administers all software used by the credit union. Provides technology-related assistance, support and training to all employees. Responsible for the research. and implementation of new technology designed to support the credit union’s overall strategic business planPRIMARY RESPONSIBILITIES:Manages, maintains and operates the Credit Union’s Core Processing System.Manages and maintains all Core Processing interfaces, including but not limited to: voice response transactions, ATM/Debit Card processing, loan and mortgage origination systems, Internet Banking and Mobile Banking.Architects and oversees the Credit Union’s Business Continuity Plan; responsible for critical testing of the Business Continuity Plan.Chairman of the IT Committee.Serves as the Credit Union’s senior technology resource. Analyzes, maintains and operates systems and software and hardware applications. Conducts research and performs feasibility analyses. Makes applicable recommendations to the IT Committee. Coordinates hardware and software purchases.Works with the President in the development of technology-based strategic plans.Implements and designs WAN/LAN networks. Performs a range of network management and software upgrade functions. Maintains the central inventory of all software applications. Prepares, updates and maintains all policies, procedures and documentation.Serves as the primary contact between the Credit Union, Core Processing System vendor, ISP, telecommunication and other vendors.

Responsible for meeting company business goals through the use of technology. Implemented cutting-edge business process re-engineering to automate company procedures. Performed GLBA and Massachusetts Privacy Law audits to ensure credit union compliance. Presented technology, security and social media updates to member credit unions as well as at national conferences. • Virtualized the entire IT Infrastructure which:1. virtualized the desktop environment of 30+ users;2. cut hardware costs 40%;3. increased support efficiency and customer satisfaction; 4. decreased workstation replacement time by 77%.• Consistently delivered technology solutions within annual budget of $300,000, addressing and solving management concerns; leading to savings of over $280,000.• Successful early adopter and implementer of cutting-edge IP phone system.• Created Audit Program for IT Security, GLBA and NCUA Part 748 to ensure member credit unions were in compliance.• Automated accounts payable using electronic workflow:1. created dashboard to control tracking of invoices;2. achieved more controls in the accounts payable process;3. eliminated the need for double entry into the GL system.• Established company’s first email system improving communications with association members.• Trained as a Certified Ethical Hacker to provide lower-cost penetration testing to associate members.• Implemented policies and procedures that enabled secure remote users to access company network and phone system.

Madison, Wi, Us

Responsible for account management of 64 credit unions in Western Massachusetts and Eastern New York. Managed a revenue goal of $3.4 million annually

Madison, Wi, Us

Consulted with credit unions through out New England on improving business processes in the lending department. I also sold IBM networks and proprietary software lending solutions.