Responsibilities:• Manage a team of 26 employees• Create and maintain new employee on-boarding systems• Train all new employees on team and office procedures• Create and maintain office and filing systems• Operational policies and guidelines• Developing and executing new growth directives• Overseeing human resources: including creating job descriptions, hiring competent personnel and employee training programs• Developing and implementing staff evaluation parameters, completing annual reviews• Track monthly sales revenue, review margins, conduct budget reviews to maximize profits• Oversee client support services• Manage procurement and resource allocation• Track and review team goals weekly• Schedule and coordinate vendor visits to team• Submit payroll for employees; track and monitor all employees PTO• Provide training and support to all team members• Oversee shipping department personal and policies• Lead Monthly Operations Meeting• Evaluate ROI every quarter• Supervises all client and team events• Maintain benefits processes and vendors• Maintain AR Reporting and complete basis AR customer support calls• Marketing Support – Constant Contact emails and contact management

• Billed annual revenue and responsible for accounts receivable and accounts payable• Managed, reviewed and led execution of constantly changing healthcare laws• Leveraged competencies in overseeing office operations to guarantee productivity and efficiency• Exemplified proficiency in performing proper diagnosis coding and medical procedures• Managed supplies and inventory; organized the schedules; and rendered assistance to four doctors• Provided effectual support to physicians on minor medical procedures• Fulfilled expanded duties including paying monthly and quarterly healthcare and business taxes as well as managing employee payroll

- Ensuring smooth and consistent salon operations on a day to day basis - Oversaw all required operational areas while adhering to the company mission, vision, and values- Assisted the salon manager with recruiting, hiring, training, and managing overalljob performance - Maintained retail and back bar inventory- Provided strong and positive leadership that promoted a healthy team