Jose Miguel O. Email and Phone Number
I am an executive with more than 12 years of experience in various areas: Administration, Finance, Infrastructure, Maintenance, Construction, Procurement (purchasing and negotiation), Project Management, Process Analysis and Optimization, Quality Management and Research & Development.For the last 3 years I have been in charge of a department of +30 people, which aims to provide administrative support to the operational areas of Maintenance, Engineering and Design; being responsible for control processes, investment management, budget, inventory management, data analysis, performance indicators and tracking of work orders, among others.To achieve the above, my first assignment as Manager of this department was to restructure it, both in organizational chart and in roles and functions. It was a challenge that I managed to implement in just 4 months.My current position actively contributes to the growth and expansion plan of the Restaurants & Retail Business Unit of Corporación Multi Inversiones at a regional level (Guatemala, El Salvador, Costa Rica, Southern Mexico), managing investment processes associated with +300 points of sale per year and an investment portfolio of more than $30MM. I was recently recognized for my participation and commitment in the KPI above and in the process of transition and growth of a new strategic line of business It is worth mentioning that my position reports to the Executive Team of the business.Throughout my career I have faced challenges and opportunities such as: presenting to the Board of Directors, aligning and agreeing on criteria and processes, coordinating multidisciplinary teams, finding solutions to bureaucratic and inefficient processes and implementing technological tools as part of the continuous improvement of the department.I have more than 5 years of experience in the Procurement area (Purchasing and Negotiation), achieving in my role as Business Partner, being the key person that senior managers looked for to request support and ensure that the objectives were achieved, generating trust in professional relationships.As an Analyst, I had active participation in key and high-impact negotiations for the business, mainly for the CAPEX area in the Construction category.At the level of skills, I highlight qualities such as: vision and strategic mindset, leadership based on values, good interpersonal relationships (I generate trust in people) and search for excellence in all my deliverables.Contact: josemortiz89@gmail.com+502 3484-0227
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Infrastructure, Capex And Maintenance Planning ManagerCmi-Coporación Multi Inversiones Sep 2020 - Present(Infrastructure Services Administrative Manager)Lead administrative and control processes, financial management, inventory management, work order logistics, data analysis, performance indicators and process improvement of the Infrastructure Services department (Maintenance, Engineering & Design) at regional level (Guatemala, El Salvador, Costa Rica and Southern Mexico) for the Restaurants & Retail Business Unit (Pollo Campero, Pollo Granjero/Don Pollo, Pizza La Siciliana, Pollolandia… Show more (Infrastructure Services Administrative Manager)Lead administrative and control processes, financial management, inventory management, work order logistics, data analysis, performance indicators and process improvement of the Infrastructure Services department (Maintenance, Engineering & Design) at regional level (Guatemala, El Salvador, Costa Rica and Southern Mexico) for the Restaurants & Retail Business Unit (Pollo Campero, Pollo Granjero/Don Pollo, Pizza La Siciliana, Pollolandia, La Central)Team management of 35 peopleAchievements:- Restructure of the area in 3 months- Recognitions for participation and commitment to the development of the business unit's growth plan (2023: ≈300 points of sale, $36MM) and to the transition and growth process of a new strategic line of business- Implementation of technological tools (PowerBi, PowerApps, Chatbot) Show less -
Business Partner Of Procurement - Restaurants GuatemalaCmi-Corporación Multi Inversiones Sep 2019 - Aug 2020Link between the business and the transversal areas of Procurement (purchases, negotiation, others), ensure alignment of processes with the business strategy, meet customer needs in an agile and timely manner, of any negotiation category (CAPEX, OPEX, services , etc.)Results:- Compliance with the development plan of the new Procurement model (goal: 90%)- Enable personnel transportation for Campero GT restaurants during the COVID crisis- Become the trusted person to whom… Show more Link between the business and the transversal areas of Procurement (purchases, negotiation, others), ensure alignment of processes with the business strategy, meet customer needs in an agile and timely manner, of any negotiation category (CAPEX, OPEX, services , etc.)Results:- Compliance with the development plan of the new Procurement model (goal: 90%)- Enable personnel transportation for Campero GT restaurants during the COVID crisis- Become the trusted person to whom senior managers turned to meet objectives Show less -
Procurement AnalystCmi-Corporación Multi Inversiones Apr 2015 - Sep 2019Support for the development and implementation of negotiation strategies to maximize profitability and guarantee the sustainability of the business in the long term, participation in continuous improvement committees, responsible for measuring the department's performance and analyzing attackable expenses to establish annual savings objectives.Achievements:- Active participation in key and high-impact negotiations, mainly for the CAPEX area in the Construction category, generating… Show more Support for the development and implementation of negotiation strategies to maximize profitability and guarantee the sustainability of the business in the long term, participation in continuous improvement committees, responsible for measuring the department's performance and analyzing attackable expenses to establish annual savings objectives.Achievements:- Active participation in key and high-impact negotiations, mainly for the CAPEX area in the Construction category, generating savings of up to $439K in 2018, and implementing new profit-making strategies (e.g.: reverse auction)- Leader of key business committees (Construction, Supplier Management)- Key user of the procurement tool business (Ariba) Show less -
Operational AnalystCmi-Corporación Multi Inversiones Sep 2014 - Mar 2015Analysis, optimization and validation of operational processes for implementation of improvements in points of sale; establishment of performance metrics. Results: - Development and implementation of improvement projects such as: reduction of operating times, improvement of kitchen flows and equipment efficiency -
Manuals AdministratorCmi-Corporación Multi Inversiones Oct 2011 - Aug 2014Preparation of operating process manuals for points of sale, seeking standardization and optimal execution of processes; ensuring compliance with specifications in processes and products, support to other departments (Operational Services, Logistics, Quality Management)Achievements:- 100% audit of the Pollo Campero GT restaurant chain to verify the use and compliance with the standards of the system manuals policy
Jose Miguel O. Education Details
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Master Of Business Administration (Mba) -
Magna Cum Laude -
Liceo JavierBachiller En Ciencias Y Letras
Frequently Asked Questions about Jose Miguel O.
What company does Jose Miguel O. work for?
Jose Miguel O. works for Cmi-Coporación Multi Inversiones
What is Jose Miguel O.'s role at the current company?
Jose Miguel O.'s current role is Strategy and Planning | Process transformation and improvement | Procurement | CAPEX | Administration.
What schools did Jose Miguel O. attend?
Jose Miguel O. attended Universidad Francisco Marroquín, Universidad Del Valle De Guatemala, Liceo Javier.
Who are Jose Miguel O.'s colleagues?
Jose Miguel O.'s colleagues are Sofia Pineda Navarro, Joseline Martínez, Hílary Jimenéz, Rafael Antonio Urbina Sanchez, Fernando Javier Lopez Torres, Edvin Mendoza, Bryan A. Márquez G..
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