James M Pantera Email & Phone Number

Phoenix

Mayo Clinic Hospital - Phoenix

Scottsdale, Arizona

Tranferred to online to assist in providing Career Services coaching and job search resources to the online/distance learning, Bachelor and Associate degree seeking students and graduates. Assist and mentor the students and graduates through the job search process including resume/cover letter creation, marketing and networking techniques, job lead identification and interview preparation. Build relationships with local and national employers to identify employment opportunities. Submit students and graduates as potential candidates to employers. Follow up with employers on student interviews and job openings. Work with team members to achieve employment goals for graduates.Present online webinars to students and staff on career related topics such as networking and exploring the hospitality industry. Coordinate, market and present live, virtual employer webinars to student, alumni and staff via Adobe Connect/Breeze.Partner with Academic Departments to improve student retention and graduation rates.. Maintain accurate documents and files to present to our accreditation bodies (ACICS and ACCSC).

A Le Cordon Bleu certified culinary school with various academic programs including Culinary, Patisserie & Baking, and Hospitality Restaurant Management degrees.; Provide placement opportunities for current students and graduates in the hospitality field both nationally and internationally. Consistently awarded honors for being the number one school for all CEC schools for placement statistics. Work with current and potential employers to identify career opportunities for our students and alumni. Visited classrooms and lectured students throughout their academic year on interviewing skills, resume writing and externship research tips.Schedule, coordinate and implement job fairs throughout calendar year to provide students/employers with qualified candidates for career opportunities. Consistently met or exceeded company standards for participationSemi-annually organized company wide online career expo which included all CEC schools which allowed students and employers to apply and interview online. Recognized for meeting and/or exceeding participation.Met daily with students at all levels of their academic progress to discuss and recommend strategies to help them achieve the placement of their choice.Performed the duties of Site Administrator for schools placement website which allowed students and employers to post positions and apply for jobs on our exclusive website.

SCOTTSDALE HEALTHCARE- SHEA, Scottsdale, AZ. 1984-2003A multi-unit HealthCare facility well established in providing superior care to customers as well as educating the community on preventative medicine.Food and Nutrition ManagerManaged the production and service of food for patients, cafeteria, catering and off-site retail centers. Controlled waste, labor, productivity and quality in all areas of the department. Evaluated and implemented standardized production and service procedures. Maintained accurate production information and continually updated statistical forecasting systems. Supervised 40 FTE’s including Food Service Supervisors. Operating Budget: 1.5 million.• Motivated staff to do more with less. Reduced operating expenses through integrated and innovative programs.• Quality of products and service are monitored daily. Satisfaction results were among the top 2% nationally.• Employees were cross trained in all areas of responsibility. Staff retention was well above vocational average due to effective leadership skills.• Sanitation guidelines were strictly enforced. Health Inspection reports averaged 93 or above.• Equipment and working conditions were consistently monitored to maintain a safe environment. Work time lost due to accidents was reduced due to employee training and teamwork.• Patient, Cafeteria and Catering menu planning constantly monitored to increase customer satisfaction, meet nutritional standards and reduce cost.OTHER COURSE WORK/ASSOCIATIONS/ACCOMPLISHMENTS• CEC Performance Leadership Program, Scottsdale Culinary Institute, Scottsdale Az. 2006• Board Member, Scottsdale First Church of the Nazarene-2005-2010, 2012-Current• Award of Excellence recipient- “Living the Mission”, 2006, 2009 Scottsdale Culinary Institute• Awarded High Achiever award from Career Education Corporation. Represented Scottsdale Le Cordon Bleu at the Commitment to Excellence Conference in Puerto Rico, March 2010

Bachelor'S Degree, Lodging, Restaurant And Tourism Administration

Activities and Societies: Hiking, Fishing, Traveling Volunteered at the Schools Radio Station KNAUAwarded a four year academic scholorship.

Education record

Lessons, Communication And Counseling Skills; Leadership