Joel Parmer Email & Phone Number

Chesapeake Beach, Md, Us

Prince Frederick, Maryland, United States

Communicates with departments, schools, and the public to provide technical service and support through in-person, virtual or automated assistance.Coordinates and supervises the activities of the field technicians to ensure timely and effect support is provided.Develop, apply, and manage device-based policies. Ensures approved software is installed automatically or made available through self-service portal.Manages the full life cycle of the Apple iPads used in the classroom.Manages the full life cycle of the Windows devices used in the district.Leads teams/groups of IT and non-IT administrators in project planning and problem-solving.Leads teams, committees and task forces in various IT-related projects.Uses specialized knowledge to assist in the security/identity integration of multiple CCPS software/system applications.Presents proposals, provides comment and discussion regarding matters before such groups.Budgets and plans for the projects that are being led in CCPS Information Technology.Provides technical design, programming and program maintenance services.Implements appropriate controls and standards for various software/systems.Confers with users regarding needs and requirements.Communicates understanding and support of organizational goals and programs through actions, spoken and written words; interacts effectively with individuals and groups at all levels.Participates in meetings that involve a range of IT related concerns to assist with developing recommendations and plans.

Prince Frederick, Md

Leads teams/groups of IT and non-IT administrators in project planning and problem-solving.Uses specialized knowledge to assist in the security/identity integration of multiple CCPS software/system applications.Presents proposals, provides comment and discussion regarding matters before such groups.Involved in budget and planning for the projects that are being led in CCPS Information Technology.Provides technical design, programming and program maintenance services.Confers with support application users regarding needs and requirements with certain applications such as the evaluation application, websites and Office 365 management.Implements appropriate controls and standards for various software/systems.Confers with users regarding needs and requirements.Evaluates and recommends action on requests for computer software.Takes appropriate actions to maintain effective coordination in the event of delays and other problems and ensures that unit activities do not conflict with organization goals.Provides training on Office 365, it’s tools and possible uses in the classroom.Manages programming team tasked to maintain the District website and other district supported applications.Manages over 20,000 Windows 10 desktops and over 2,000 iPad's using the Microsoft Intune platform.Leverages Autopilot and the Microsoft Deployment Toolkit to provide in-school technicians with the ability to re-image computers in the field.Developed and maintains an in-house built ASP.NET evaluation application used to provide observations and evaluations to over 2,500 staff members.

Prince Frederick, Md

Designed, developed and maintained a multiuser evaluation form management system (e-Valuate).Developed a dynamic reporting module capable of generating hundreds of unique reports.Configured and implemented Office 365 for all staff and students.Acted as the Office 365 Global Administrator handling user licensing and application support.Provided training on Office 365, its tools and possible uses in the classroom environment.Provided one-on-one training to school based webmasters and Office 365 administrators.Developed a web application that interfaces with the personnel system to auto-create users, update their statuses and remove accounts when terminated.Developed an application allowing schools to look up a student’s Office 365 account and reset the password.Implemented a solution allowing schools to broadcast video via a streaming media system.Designed and developed an application displaying the status of buses at a school.Designed and maintained the CCPS District website (www.calvertnet.k12.md.us).Developed 40+ website templates available for schools to use on their websites.

Upper Marlboro, Md

Developed, implemented and supported a robust web portal application utilized by over 2000 clients across the state (http://cap.co.pg.md.us)Developed a dynamic reporting module with over 200 available Crystal ReportsCreated a public access website to allow users to search criminal cases (http://cap.co.pg.md.us/casesearch)Worked with clients to determine reporting and application needsPorted legacy mainframe programs to windows applications utilizing web servicesDeveloped and maintained interfaces to share data with other state and county agenciesRecommended and implemented an RFID (Radio Frequency Identification) solution to track case jackets Implemented a comprehensive testing plan utilizing NUnit capabilities

Timonium, Md

Developed, implemented and supported an audit tracking and reporting system utilized by hospitals and medical facilities across the countryWorked closely with the Chief Financial Officer to create multiple financial reports using Crystal Reports and Active ReportsEnhanced multiple financial data entry components minimizing the number of keystrokes required to update recordsDesigned and developed an intranet based task management system used by clients to submit software requests while providing up to date repair status reports Gathered and implemented additional client requirements as needed

Mclean, Va

Responsible for designing, developing and implementing UI, Application and Data Access layer classes with C# utilizing OOP methodologies. Member of a project team developing a robust application using Visual Studio .NETDeveloped stored procedures and scripts to facilitate a dynamic reporting systemCreated over 60 Crystal Reports utilizing the Push Model to supply filtered data Refactored and abstracted several components to increase performance, reusability and reliabilityHeld and participated in Compatibility Maturity Model (CMM) peer reviews for code and reports alikeDeveloped NUnit tests to test current system state during each buildProgressively given more responsibility and work for development applications

Various Locations Worldwide

Automated Logistical Specialist Provided technical support for PC hardware, software, printers, plotters and network equipment through repair, installations and upgrades. Maintained communication lines and equipment for use by over 3000 clients in a simulated combat environment. Developed and delivered training to new and current employees alike. Awarded for increased team proficiency when responding to service calls.

Master Of Science - Ms, Information Technology - Software Engineering, 4.0

Activities and Societies: The National Society of Leadership and Success

Bachelor Of Science - Bs, Computer Science, 3.488 Gpa Cum Laude