John Phelan Email & Phone Number

North Ridgeville, OH, US

Experienced Technology Executive looking for opportunities to help companies grow. I'm passionate about business, leadership and technology and love the opportunity to apply these passions

Westlake, OH, US

• Oversaw the execution of the strategic direction for architecture, engineering and cloud operations including AI deployment, Agile development practices and enhanced system architecture. This was supported by a team of.
• Spearheaded Cloud Transformation: Led architectural design and development of cloud-native content and process management suite, launching initial release enhancing customer engagement and expanding market reach.
• Optimized Cloud Operations: Implemented strategic technology optimizations reducing cloud operational costs by $11M in the first half of 2024, while improving overall customer & employee experience and service.
• Restructured Engineering and Cloud Teams: Restructured department to align with financial goals and operational efficiency, ensuring resources were effectively allocated to meet evolving customer demands while.
• Strengthened Cybersecurity Posture: Developed and executed comprehensive cybersecurity strategy that fortified defenses against threats, ensuring compliance with industry standards and maintaining customer trust.

Westlake, OH, US

• Developed and executed strategic roadmap including product ideation, development and cloud operations. This was supported by a team of 1400+ employees servicing customers around the globe.
• Product Portfolio Unification: Defined and executed a product portfolio unification strategy integrating diverse offerings from multiple mergers and acquisitions, resulting in a more cohesive product offering that.
• Operational Efficiency and Cost Reduction: Implemented a distributed resource plan that optimized operational capacity, allowing for 24/7 coverage across teams in the US, Europe, and India. Improved response times for.
• Cloud Business Growth: Led strategic growth of the cloud business by 300% in annual recurring revenue (ARR).
• Technology Enablement for Growth: Delivered innovative technology solutions that directly contributed to an increase in overall ARR and cloud ARR. Included the introduction of new features, enhancements and.
• Integration of Acquisitions: Oversaw integration of people, processes and technology for 4 acquired companies, ensuring smooth transitions and alignment with corporate culture and operational standards, retaining key.

Westlake, OH, US

• Oversaw a disparate set of functions responsible for supporting delivery of software to market. Teams included: Project Management, Agile Enablement, Release Management and Test Automation.
• Streamlined R&D Processes: Standardized across functions, improving coordination and communication.
• Agile Transformation: Led initiative that enhanced speed and quality of software development.
• Test Automation Strategy: Developed and executed comprehensive test automation strategy, significantly reducing manual testing time and increasing test coverage. Enhanced product quality and shortened release cycles.
• Metrics and Reporting: Established key performance indicators (KPIs) and metrics for R&D operations, enabling data-driven decision-making and continuous improvement.
• Innovation Culture Promotion: Encouraged experimentation and provided platforms to propose new ideas, leading to successful pilot projects and process enhancements.

Westlake, OH, US

• Led all internal IT systems and infrastructure to support a 3,100+ person global company with a team of 100+.
• Transformational Mindset Shift: Transformed IT organization from a technology-centric focus to strategic partner that prioritizes driving business outcomes. Resulted in improved cross-functional collaboration and a.
• Systems Modernization: Led modernization of critical systems, including CRM, HCM, and ERP, enhancing functionality and user experience. Supported transformation into large enterprise, improving operational efficiency.
• Mergers and Acquisitions Integration: Integrated 9+ M&A transactions into IT ecosystem, standardizing systems and processes while minimizing disruption to ongoing operations.
• Global IT Strategy Development: Developed and executed a comprehensive global IT strategy that aligned with business objectives, ensuring technology investments supported growth and operational goals.
• Enhanced Security Posture: Implemented robust cybersecurity measures and risk management practices.

Westlake, OH, US

Led delivery and execution of consulting services for process automation and custom application development including service offering expansion, process optimization, and innovation in service delivery. Developed and managed team of up to 40 technical solution consultants.

Westlake, OH, US

Westlake, OH, US