Jason M. Pollock Email & Phone Number

Gainesville, Florida Area

 Key Customer Account Manager for OEM, Direct Sales Clients and Service Organizations. Manage incoming sales orders from both domestic and international customers prior to production planning for scheduling. Expedite sales orders for immediate shipping to meet both medical procedures and installation requirements by customers. Communicate shipping dates and coordinate with installation schedulers to ensure proper lead delivery times to customers to meet installation schedule. Distribute daily shipment and weekly open order information to appropriate departments. Establish high customer satisfaction through open communication with the customer service representatives domestically and internationally in addition to direct customer contact. Works closely with both production planning, purchasing and manufacturing departments to meet customer demands in terms of requested delivery dates. Support all sales order managers by providing backup when needed. Assist production and shipping with packaging, sales order processing, invoicing to ensure orders are shipped on schedule. Process order changes submitted by key markets and order desks; including working with IT and finance departments; to resolve structure and pricing issues. Submit requests to create new customers for both shipping and billing purposes. Create and upgrade standard work instructions for new reports and work activities. Increase personal knowledge of factory ERP system through training with team members from outside departments.

Gainesville, Florida Area

 Collaborating within a team of 5, coordinating shipments for millions of dollars’ worth of diagnostic imaging equipment and clinical solutions (disposables) for hundreds of customers 75% of day is working within SAP with a focus on material distribution and shipping functions. Spreadsheet creation which tracked delivery time of items to dock in order to streamline processes. Encouraged to work independently to creatively solve complex logistic issues.

Gainesville, Florida Area

• Price, source and sell merchandise by means of multiple ecommerce outlets• Website design, search engine optimization and implementation• Conduct competitive research and review industry trends• Create monthly sales reports regarding price structures, break even points, and margin calculations in order to track efficiencies and quarterly tax reporting• Convention attendance while managing sales booth• Ad sales development and promotions for social media platforms and Amazon• Negotiate prices in regard to wholesale purchasing

Alachua, Fl

• Performed SEO Analysis and implemented Google AdWords/Google Analytics/Bing campaign scope and budget • Developed email blasts, conducted competitive research, updated social media and enhanced hyper local search services • Acted as liaison between functional departments while presenting complex biologic information regarding marketing initiatives and procedures

• Provided freelance business development and marketing consulting to Mosswood Farm Store and Bakery, AMPS Consulting and Rocky Point Trucking • Conducted feasibility studies, competitive research, wrote compelling copy, and successfully utilized desktop publishing while implementing brand management strategies• Created an online business presence through SEO/SEM, link building, keyword research, analytics and social media utilization • Performed web site planning that included design site structure, hierarchy and optimization

Gainesville, Florida

Greater Chicago Area

• Coordinated sales for more than 80 accounts while training future salespersons • Maintained second largest distribution route with 130,000 to 155,000 units per year in sales• Performed forecasting, distribution, and merchandising activities in a DSD environment• Managed three of the largest accounts within the Speedway and Clark Corp. for the greater Chicagoland area • Trained future salespersons and regularly met with frontline and district managers across the wholesaler, grocer, and big box store levels while at Pepsi Americas

Bachelor Of Science Degree, Sport Management

Activities and Societies: Gator Sport Management Group

Associate Of Arts Degree, Sport Management

Master Of Business Administration (M.B.A.), Business Administration With A Marketing Specialization, 3.75