Jade P. Email & Phone Number

Oakland, California, United States

- Answer customer questions regarding materials, services, and policies, works with senior staff to resolve more complex questions and issues- Assist in creating accounts, issuing library cards, checking materials in and out, using the computer system, and providing effective customer service to diverse groups- Provide assistance to the Community Relations department in helping review, arrange, and set up materials and library promotions - Assist in maintaining the Library's social media calendar by documenting posts made to Bibliocommons and adding pertinent graphic links as well as cross posting events to Facebook - Develop engaging graphics for online events featuring exhibits, classes, and community events - Sort and prepare books and other library materials for distribution between branch libraries and units; pack or unpack interdepartmental mail and other library materials; assist with tracking of internal marketing material and ensuring cross-departmental communications- Assist in maintaining online customer databases, library records, and inventory- Assist in the Main and Rockridge TeenZones, working with diverse groups of teens- Assist in creating custom TeenZone displays and developed a book review form to engage teen reading - Perform a variety of routine duties to support operations, including filing, basic mending and laminating of materials, preparing basic reports, logging inventory and maintaining office supplies, and taking the lead to organize areas that would benefit from improvement

Oakland, California, United States

- Create and adapt order tracking and official delivery documentation, standard operating procedures, and internal financial ledgers- Organize staff training and safety operations - Maintain records of schedules, ledgers, and general business activities- Monitor and track the spending, collection, and deposit of all company receipts- Accounting liaison for payroll submissions and approval - Support both delivery and office operations ensuring high standards for customer service with customers and vendors in the diverse Oakland and greater Bay Area community - Coordinate delivery logistics with customers before and during delivery- Prepare creative marketing promotions and manage mailing list for growing customer base- Coordinate the production of graphic materials such as branded newsletters, flyers, invitations, advertisements, advertorials, and reports - Research and recommend state-of-the-art supplies, materials and techniques for advertising; order supplies and materials needed for projects

Oakland, California, United States

- Transport packages to customers, ensuring active communication and timely deliveries are maintained

Sausalito, California, United States

- Promoted to Assistant Manager of Camps and Events with duties continued from Events and Enrichment Program Coordinator position- Assist in planning, organizing, and implementing programing for ages 1-12 through summer camps, family classes, site events, and private events- Develop, document, evaluate, revise, and adapt overall camp and event operating procedures and training material - Assist in interview, onboard, and training as well as organize, schedule, supervise, and evaluate support staff; develop schedules for work assigned - Assist with yearly event budget, payroll, statements, stats and financials- Plan and execute yearly internal staff events for 60-100 employees including catering, music, décor, activities, and favors- Maintain effective working relationships with public and staff by working cross-functionally to assist departments with on-site events and special programing, as well as support vendor relationships in managing communications and on-site logistics - Maintained first aid certification to act as a safety officer on-site; enforced safety and general site operating procedures as well as administering basic first aid- Provide administrative and organizational assistance to the Director of Camps and Events

Sausalito, California, United States

- Lead point of contact for all event hosts and museum departments before, during, and after events- Maintain effective work relationships with those contacted in the performance of required duties for events and exhibits- Develop, document, evaluate, revise, and adapt overall event operating procedures and training material - Prepare and track weekly, monthly, and yearly schedules- Assist in interview, onboard, and training as well as organize, schedule, supervise, and evaluate support staff; develop schedules for work assigned - Develop surveys and track program metrics to follow customer satisfaction and provide program feedback- Assist in training and directing volunteers during special events- Represent the company at external-facing recruiting and volunteer events- Facilitate after school programs, summer camps, and seasonal camps for ages 3-8, family classes for children age 2-3, and event programing for ages 1-12- Assist the Events Manager and Senior Manager of Facilities with responsibilities relating to private events, site rentals, and site events- Maintained first aid certification to act as a safety officer on-site; enforced safety and general site operating procedures as well as administering basic first aid- Managed departments daily operations while ensuring excellent standards for customer service and safety

Sausalito, California, United States

- Prepped and facilitated children’s parties, private events, and site-wide museum events

Sausalito, California, United States

- In home child care to three school aged children- Responsible for providing reliable transportation to and from appointments, facilitating child directed play and play dates, assisting with homework and daily routines, prepping meals and snacks, and maintaining an overall clean and safe environment at all times.

Temecula, California, United States

- AP/AR and entering invoices into QuickBooks- Corresponded with clients and vendors to confirm shipments, charges, credits, and in-hand dates- Maintained graphics and details of products on the company website- Excel tracking company and customer information- Receiving, repackaging, and shipping via FedEx, DHL, and UPS

Temecula, California, United States

- On-call clerical support for various companies as needed.

Temecula, California, United States

- Certified in Child Care Occupations. Supported with overall supervision of 20+ children ages 1-2.