Jm Reyes

Jm Reyes Email and Phone Number

Director for Global Shared Services at ADP @ ADP
roseland, new jersey, united states
Jm Reyes's Location
Metro Manila, National Capital Region, Philippines, Philippines
Jm Reyes's Contact Details

Jm Reyes work email

Jm Reyes personal email

n/a
About Jm Reyes

Leader of leaders with 19 years of experience in Global Contact Centers and Business Process Outsourcing for in-house and outsourced services. Accomplished in providing bar-raising performance in the areas of quality, associate retention, productivity and key process indicators. A thought leader for coaching and development, organizational development, employee relations and engagement. Performs executive responsibilities in the absence of the Executive Leaders. Highly capable to handle escalated matters involving executive interaction, business continuity issues, workplace emergencies, senior leadership coaching and guidance, and overall interruption of business operations.

Jm Reyes's Current Company Details
ADP

Adp

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Director for Global Shared Services at ADP
roseland, new jersey, united states
Website:
adp.com
Employees:
67351
Jm Reyes Work Experience Details
  • Adp
    Director Global Shared Services
    Adp Mar 2017 - Present
    Ncr - National Capital Region, Philippines
  • Adp
    Service Manager
    Adp Mar 2014 - Mar 2017
  • Adp
    Senior Manager National Accounts Services
    Adp Mar 2011 - Mar 2014
  • Apac Customer Services
    Senior Operations Manager
    Apac Customer Services Mar 2010 - Mar 2011
  • Apac Customer Services
    Director Of Operations
    Apac Customer Services Nov 2008 - Mar 2010
  • Apac Customer Services
    Operations Manager
    Apac Customer Services Oct 2006 - Oct 2008
  • Apac Customer Services
    Team Leader
    Apac Customer Services Nov 2003 - Sep 2006

Jm Reyes Skills

Call Centers Bpo Leadership Coaching Outsourcing Performance Management Customer Satisfaction Workforce Management Call Center Operations Management Management Customer Retention Employee Engagement Training Customer Experience Vendor Management Process Improvement Recruiting Employee Relations Team Leadership Crm Human Resources Policy Offshoring Customer Service Business Process Outsourcing

Jm Reyes Education Details

Frequently Asked Questions about Jm Reyes

What company does Jm Reyes work for?

Jm Reyes works for Adp

What is Jm Reyes's role at the current company?

Jm Reyes's current role is Director for Global Shared Services at ADP.

What is Jm Reyes's email address?

Jm Reyes's email address is jm****@****adp.com

What schools did Jm Reyes attend?

Jm Reyes attended De La Salle University - Dasmariñas.

What skills is Jm Reyes known for?

Jm Reyes has skills like Call Centers, Bpo, Leadership, Coaching, Outsourcing, Performance Management, Customer Satisfaction, Workforce Management, Call Center, Operations Management, Management, Customer Retention.

Who are Jm Reyes's colleagues?

Jm Reyes's colleagues are Jim Kloch, Kristof Zsamboki, David Nahon, Youssef Chkiriba, Tiffany Patton, Kimberly Hultquist, Shazia Mansoori.

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