Handles a group of Quality Documentation Specialist ensuring they meet key metrics on a monthly basis.Coaching and Mentoring SessionHandles several US based institution utilizing EPIC EMR.

Continuous Improvement Coordinator for Order To CashA. Acts as an coordinator for all the CI projects done by O2C populationB. Conducts Monthly Meeting with CI Reps for project status and updates.C. Conducts tollgate session for both opening and closing of projects on a regular basis and ensuring appropriate JDI and A3 tools are utilizeD. Conducts a yearly O2C showcasing the best projects by the O2C division and will prepare all winners for the company wide event.D… Show more Continuous Improvement Coordinator for Order To CashA. Acts as an coordinator for all the CI projects done by O2C populationB. Conducts Monthly Meeting with CI Reps for project status and updates.C. Conducts tollgate session for both opening and closing of projects on a regular basis and ensuring appropriate JDI and A3 tools are utilizeD. Conducts a yearly O2C showcasing the best projects by the O2C division and will prepare all winners for the company wide event.D. Monthly project update report to SMT. Show less

A. Handles a team of order management specialistB. Oversee operationsC. Handles escalationsD. Ensures target and quality are reach on a month to month basisE. Provides process improvementF. Coaching and feedbackG. All other order management task.

> Manage the orders of their own customer portfolio > Controls, records, and fulfills all orders of Lexmark products on time to ensure service level agreements are met and secure country revenue. > Investigates and communicates to customer all issues or discrepancies that may arise in the order. > Analyze and resolve delivery block issues in the order so that they are dropped to Distribution on time to ensure customer requested delivery date is met. > Respond to… Show more > Manage the orders of their own customer portfolio > Controls, records, and fulfills all orders of Lexmark products on time to ensure service level agreements are met and secure country revenue. > Investigates and communicates to customer all issues or discrepancies that may arise in the order. > Analyze and resolve delivery block issues in the order so that they are dropped to Distribution on time to ensure customer requested delivery date is met. > Respond to inquiries within 2 hours. Show less

Boston Scientific - PMS

Work as a respiratory nurse for BAGA at PSH