As a Digital Transformation Manager at Neural Peak, I specialize in guiding organisations through the complexities of digital transformation. Leveraging my extensive experience in engineering, process improvements, business analysis, custom AI solutions, project management and change management, I've successfully driven projects across diverse industries including CPG/FMCG, IT, education, migration and finance.My approach involves a deep understanding of client needs, selecting and… Show more As a Digital Transformation Manager at Neural Peak, I specialize in guiding organisations through the complexities of digital transformation. Leveraging my extensive experience in engineering, process improvements, business analysis, custom AI solutions, project management and change management, I've successfully driven projects across diverse industries including CPG/FMCG, IT, education, migration and finance.My approach involves a deep understanding of client needs, selecting and developing optimal tech solutions, and implementing tailored strategies to maximise efficiency and growth. By focusing on comprehensive change management, I ensure as smooth as possible transitions and lasting success in digital initiatives. My work not only transforms processes but also empowers organisations to achieve their strategic goals in a digitally evolving landscape. I enjoy helping non-Tech organisation to navigate the complexities of working with Tech vendors and avoiding them the pitfalls. I take pride in having saved my clients thousands of dollars and headaches.Some projects I have worked on:• Streamlining trade promotion management for CPG giants, leveraging AI for insights-driven decision-making.• Enhancing promotional strategies for retail groups with planning technologies.• Automating billing processes for educational institutions, significantly improving efficiency.• Implementing advanced AI systems for sales forecasting and trade promotion optimisation.• Developing a tailored CRM solution for the finance and educational consultancy sector, enhancing client management.• Innovating in AI communications for the education and immigration sectors.• Increasing customer satisfaction through strategic billing process refinement in tech services.For more detailed insights into projects I have worked on and services I provide, visit Neural Peak's website. Show less

www.complexica.comComplexica is a leading provider of Artificial Intelligence software for supply & demand optimisation, particularly for organisations characterised by a large SKU range and long tail of customers. We were founded upon the research of several world-renowned computer scientists, and have commercialised a modularised software platform called Decision Cloud® that empowers staff across multiple business functions to make better data-driven decisions. Decision Cloud® is… Show more www.complexica.comComplexica is a leading provider of Artificial Intelligence software for supply & demand optimisation, particularly for organisations characterised by a large SKU range and long tail of customers. We were founded upon the research of several world-renowned computer scientists, and have commercialised a modularised software platform called Decision Cloud® that empowers staff across multiple business functions to make better data-driven decisions. Decision Cloud® is powered by our award-winning Artificial Intelligence engine Larry, the Digital Analyst®.Customers include Arnott's, Endeavour Group, Asahi, Bunzl, Costa Group, DuluxGroup, Flinders Port, Janssen, Kellogg's, Liquor Marketing Group, Metcash, Pernod Ricard, and PFD Foods, among others.As a Senior Technical Business Analyst and Solution Designer, my main focus is on our customer's success and leading our BA Team within the engagement. I perform a range of diverse tasks with the main objective of improving operational efficiency, driving revenue and profit margins increases, resource management and data-driven decisions. My responsibilities include:• Leading our BA Team within my assigned projects.• Analysis, design, and implementation planning of technical and business solutions to improve current processes.• Liaise with the client's different Subject Matter Experts to understand current pain points, challenges, capabilities, future desired state, objectives and feasible solutions that would maximise their ROI.• Bridging the gap between the client's business and technical requirements and our Science and Software Development Teams.• Design overall system architecture, system integration, and implementation strategy.• Identifying opportunities to grow clients' digital capabilities in the future.• Capturing both functional and non-functional business requirements.• Elaborating proof of concepts projects and working with the customer to make a reality their desired future state. Show less

www.complexica.comComplexica is a leading provider of Artificial Intelligence software for supply & demand optimisation, particularly for organisations characterised by a large SKU range and long tail of customers. We were founded upon the research of several world-renowned computer scientists, and have commercialised a modularised software platform called Decision Cloud® that empowers staff across multiple business functions to make better data-driven decisions. Decision Cloud® is… Show more www.complexica.comComplexica is a leading provider of Artificial Intelligence software for supply & demand optimisation, particularly for organisations characterised by a large SKU range and long tail of customers. We were founded upon the research of several world-renowned computer scientists, and have commercialised a modularised software platform called Decision Cloud® that empowers staff across multiple business functions to make better data-driven decisions. Decision Cloud® is powered by our award-winning Artificial Intelligence engine Larry, the Digital Analyst®.Customers include Arnott's, Endeavour Group, Asahi, Bunzl, Costa Group, DuluxGroup, Flinders Port, Janssen, Kellogg's, Liquor Marketing Group, Metcash, Pernod Ricard, and PFD Foods, among others.As a Technical Business Analyst and Solution Designer, my main focus is on our customer's success. I perform a range of diverse tasks with the main objective of improving operational efficiency, driving revenue and profit margins increases, resource management and data-driven decisions. My responsibilities include:• Analysis, design, and implementation planning of technical and business solutions to improve current processes.• Liaise with the client's different Subject Matter Experts to understand current pain points, challenges, capabilities, future desired state, objectives and feasible solutions that would maximise their ROI.• Bridging the gap between the client's business and technical requirements and our Science and Software Development Teams.• Design overall system architecture, system integration, and implementation strategy.• Identifying opportunities to grow clients' digital capabilities in the future.• Capturing both functional and non-functional business requirements.• Elaborating proof of concepts projects and working with the customer to make a reality their desired future state. Show less

As a Process Development Engineer, I transformed and improved the company's workflows. I am responsible for designing, implementing, controlling and optimising every process in the organisation. My main focus is to streamline process flows, reduce variability within them, and improve our Team's efficiency and operating capabilities.Some key accomplishments in this role include: ✪ Overhauling just about every process in the company's varied operations, providing valuable and critical… Show more As a Process Development Engineer, I transformed and improved the company's workflows. I am responsible for designing, implementing, controlling and optimising every process in the organisation. My main focus is to streamline process flows, reduce variability within them, and improve our Team's efficiency and operating capabilities.Some key accomplishments in this role include: ✪ Overhauling just about every process in the company's varied operations, providing valuable and critical resource management efficiencies during the covid-19 pandemic.✪ Leading the company's digital transformation by replacing paper and spreadsheets with improved digital systems and unifying sources of truths.✪ Reduced response times by 300% by establishing systems to ensure quality outcomes and semi-automated customer replies.✪ Reduced the need for labour by increasing our installed operational capacity and governability.✪ Automated invoice generation, bookkeeping and overdue payments tracking, reducing collection efforts and improving financial health and cash flow reports.✪ Integrating our sales, consulting, employee development, marketing, ticketing and accounting systems. Show less

As Regional Operations Manager, I strategized, optimised and executed business and marketing workflows in a cultural exchange company that offers international students assistance to study in Australia. I compiled monthly and quarterly reports and managed all finances, budgets, and collections. I oversaw customer service and negotiation of partnership agreements and developed the market to achieve quarterly goals while building long-lasting relationships with customers and partners. I also… Show more As Regional Operations Manager, I strategized, optimised and executed business and marketing workflows in a cultural exchange company that offers international students assistance to study in Australia. I compiled monthly and quarterly reports and managed all finances, budgets, and collections. I oversaw customer service and negotiation of partnership agreements and developed the market to achieve quarterly goals while building long-lasting relationships with customers and partners. I also actively participated in the recruitment and coaching of new employees. Some key accomplishments in this role include: ✪ Improving organizational processes and operations, leading to +100% YOY revenue growth from 2016 to 2020. ✪ Saving the company +$120k by applying optimised operations workflows and accounting solutions.✪ Signing +65 partnership agreements after building trusted relationships Show less

My desire to contribute to a world-class and huge scale international event such as the Gold Coast Commonwealth Games 2018 organization came from my curiosity and eagerness to learn and gain experience in different industries. I know that the valuable lessons learnt can be extrapolated and applied to different projects and sectors.As a short-term contractor for GL Events, I carried out actions assisting on the set-up and de-rig of the infrastructure of three venues of the Commonwealth… Show more My desire to contribute to a world-class and huge scale international event such as the Gold Coast Commonwealth Games 2018 organization came from my curiosity and eagerness to learn and gain experience in different industries. I know that the valuable lessons learnt can be extrapolated and applied to different projects and sectors.As a short-term contractor for GL Events, I carried out actions assisting on the set-up and de-rig of the infrastructure of three venues of the Commonwealth Games. I complied with tight deadlines and strict safety and quality standards. Show less

As Billing Specialist Analyst, I provided technical solutions for high-profile clients, large sales teams, and advertisers. I conducted efficient and consultative analysis, presented scalable product solutions, and ensured executing through timely communication of critical information. Some key accomplishments in this role include: ✪ Orchestrating a project using agile methodologies to improve billing support, collecting $1M USD in overdue payments, improving customer satisfaction… Show more As Billing Specialist Analyst, I provided technical solutions for high-profile clients, large sales teams, and advertisers. I conducted efficient and consultative analysis, presented scalable product solutions, and ensured executing through timely communication of critical information. Some key accomplishments in this role include: ✪ Orchestrating a project using agile methodologies to improve billing support, collecting $1M USD in overdue payments, improving customer satisfaction, and decreasing suspensions by 20%. ✪ Conceptualizing and successfully presenting an innovative project to develop new tools for Google Maps, allowing monetization and easing use for customers. Show less

The University of Buenos Aires is a public research university in Buenos Aires, Argentina. Established in 1821, it is the premier institution of higher learning in the country. According to the QS World University Rankings (2019), the UBA ranks 73rd globally, making it the highest-ranked university in Latin America and the top Spanish language university in the world.I assisted freshmen students during their first year. I helped managing their their academic and institutional matters… Show more The University of Buenos Aires is a public research university in Buenos Aires, Argentina. Established in 1821, it is the premier institution of higher learning in the country. According to the QS World University Rankings (2019), the UBA ranks 73rd globally, making it the highest-ranked university in Latin America and the top Spanish language university in the world.I assisted freshmen students during their first year. I helped managing their their academic and institutional matters transition successfully into their higher education programs. I also acted as the guardian of scholarship students. Show less

As a recognition for my outstanding academic performance I was offered a place in the academic team delivering the subject.I prepared and presented numerous lessons, developed exam evaluation exercises, corrected written exams, evaluated oral presentations of student's field projects and tutored and monitored these.

As a recognition for my outstanding academic performance I was offered a place in the academic team delivering the subject.I prepared and presented numerous lessons. I helped in developing class exercises and exam problems. I corrected assessments and evaluated oral presentations.

As Estimator and Analyst, I analysed data and business metrics and provided estimates for sales, production, needs, and resources. I collaborated with suppliers and supervisors, planning budgets, and issuing purchase orders. I researched and reported on market and statistic trends. Some key accomplishments in this role include:✪ Introducing optimisations that reduced data processing times by 40%.✪ Slashing supply chain costs by 20% after thorough process analysis, forecasting… Show more As Estimator and Analyst, I analysed data and business metrics and provided estimates for sales, production, needs, and resources. I collaborated with suppliers and supervisors, planning budgets, and issuing purchase orders. I researched and reported on market and statistic trends. Some key accomplishments in this role include:✪ Introducing optimisations that reduced data processing times by 40%.✪ Slashing supply chain costs by 20% after thorough process analysis, forecasting, and planning. Show less

As Sales and Customer Service officer, I collaborated with wholesale customers and account managers to ensure long-lasting relationships are built and secured customer loyalty. I issued quotes and orders, and analysed market trends and technologies. Some key accomplishments in this role include: ✪ Procuring over 40k AUD in sales.✪ Acquiring two major customers worth 60k AUD.

I founded, developed and operated a small electronic retail business. Celtech was mainly focused on acquiring, importing and delivering communication equipment all over Argentina. I also provided Lanin National Park with wildlife surveillance equipment and other equipment for scientific research.

Tutor at Office Park Institute. I delivered Math, Physics, Chemistry and Biology private and group lessons to university, high school and middle school students.