John-Michael Scapin Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Drove a 115% increase in revenue through stewardship of agency relations for summer brand activations at Harbourfront Centre• Managed a portfolio of corporate sponsors and agencies to present and solicit sponsorship opportunities within Harbourfront Centre's cultural programming• Prepared tailored solicitation presentations as part of pipeline management• Collaborated interdepartmentally to ensure proper execution of client servicing per contract requirements• Coordinated on-site brand engagement logistics with internal and external stakeholders• Drafted and submitted key funding (grant and sponsorship) proposals in support of Harbourfront Centre's cultural programming• Oversaw approval process for all corporate sponsor recognition on Harbourfront Centre print and digital assets• Managed 1 direct report

Brampton, Ontario, Canada

•Maintained email marketing function for The Rose Brampton, including show launches, monthly newsletters and education activities• Provided input and improvement to The Rose Brampton's social media channels by crafting media calendars with content to boost engagement, and increase single ticket sales during the 2021/2022 season• Refined The Rose Brampton's email marketing segments to better target audiences and drive single ticket sales• Reported on trends, emerging issues and potential areas of growth• Project managed delivery of marketing assets with in-house designer using Robohead• Monitored and resolved customer service issues as they related to marketing, public relations and advertising• Partnered with fundraising to craft new appeals for The Rose Brampton's education and outreach programs

Toronto, Ontario, Canada

• Project managed creation of all 2020/21 season assets including digital house program books, donor librettos, postcards, print and digital ads.• Secured all print, radio and digital media buys for 2020/21 season.• Managed 2020/21 Marketing Budget including expense tracking, data input and reconciliation with Finance Department.• Streamlined company image and video database, coordinating photo approvals with creative team, artists and photographer.• Coordinated interviews and press release reviews on behalf of Co-Artistic Directors with external PR firm.• Crafted copy and deployed all electronic correspondences including e-blasts (over 6000 subscribers) and social media (over 9000 followers).• Managed digital Subscriber Events on Zoom, including Webinar management, patron assistance and invitation tracking (over 400 subscribers).• Implemented web updates using WebFlow, and liaised with design agency on the creation of new webpages as required.• Managed the School of Atelier Ballet, including rebranding, all digital correspondences with students, editing and posting of online ballet classes, social media engagement, as well as teacher scheduling.

Chicago, Illinois

Collaborated with the entire External Affairs team to provide information, support, and services to advance the fundraising mission of the Harris Theater for Music and Dance Primary responsibilities include maintaining excellent communication with the Harris Theater Board of Trustees, generating timely donor acknowledgement letters, and providing high-level stewardship to the Theater’s board and donors. • Ensured accurate and timely processing of all gifts, pledges, and pledge payments in Tessitura and with Finance• Prepared and sent tax receipts and high-level donor acknowledgment letters for all individual gifts and pledge payments• Prepared individual pledge commitment forms and pledge payment reminders according to donorschedules• Compiled and distributed weekly internal development report to appropriate staff• Maintained donor constituent records in Tessitura, identifying and recommending procedures and solutions for data accuracy, integrity, and efficient use of database• Produced and proofed all performance program book donor listings• Processed all Trustee and VIP ticket orders for Harris Theater Trustees• Served as the main staff point of contact for the Harris Theater Board of Trustees, providing exemplary customer service in response to board member and assistant requests• Supported the President and CEO and chairman in board and committee meeting date and setup management; included reminder communication, accepting RSVPs, and follow-up items• Maintained and updated information for prospective Trustees• Managed the compilation of full board meeting materials; includes the dissemination of appropriate minutes, department reports, agendas, and supporting presentations• Managed the Harris Theater Associate Board, including engagement and recruitment

Chicago, Illinois

Chicago

• Successfully oversaw an increase from 3 to 11 new restaurant partners for the Harris Theater’s Neighborhood Partners program using cold call strategies and relationship development • Compiled and created Press Kits for The Harris Theater 2017-2018 Season which were distributed to a variety of media outlets • Collaborated with Marketing Department on new design and copy for the 2017-2018 Harris Theater Subscriber Benefits Brochure • Updated and verified over 300 Chicago Press Contacts in an Excel Roster • Welcomed and assisted key patrons during Beyond The Aria event

Toronto, Canada Area

• Managed Library Fines by handing petty cash and recording new library income • Assisted in a library wide inventory initiative where items were re-catalogued and a new backlog system was implemented • Completed Circulation Duties in Koha: Check-in/ Check-out/ Holds/ Renewals for library patrons

Toronto, Ontario

• Prepared Proof-of-Performance documents outlining campaign success for clients using Power Point • Managed and maintained accurate store information for over 1000 convenience stores in Adapt Media’s network across Canada using Excel • Coordinated campaign planning and mapping locations across 600 cities in Canada • Managed customer service assistance to over 1000 store owners across Canada • Led importation, deployment and installation of 110 digital screens in the GTA for Adapt Media’s AMP Network• Facilitated communication between executive staff, installers and Bell Media during initial installation period though phone and email.

Toronto, Ontario

• Sold exhibitor space for The Good Food Show & Canada’s Gluten Free Market at Toronto’s Exhibition Place with an attendance of over 38,000 consumers • Developed new client relationships using cold call techniques as well as maintained an existing client roster • Facilitated trade events, greeted consumers, and functioned as a liaison between client and executive staff

76 9Th Avenue, New York, New York

• Created and developed the curriculum for The Atlantic’s outreach program “Staging Success” • Compiled historical supplemental material and related theatrical texts for a supplemental package for students • Created programs, curated scripts and designed packets for The Atlantic for Kids After School Program final showcase• Managed crew assignments, cast lists, booking rehearsal spaces for artistic and production staff• Completed ticket sales transaction online and by phone for the NYU and Conservatory Productions

Certificate - Farley Center For Entrepreneurship And Innovation, Entrepreneurship

Master'S Degree - Bienen School Of Music, Voice And Opera

Certificate, Marketing Communication - School Of Continuing Studies

Performance Diploma Program, Voice

Bachelor Of Fine Arts (B.F.A.), Drama

Activities and Societies: Studied Drama at The Atlantic Acting School and The Classical Studio at NYU's Tisch School of The Arts.