Jason Schwefel Email & Phone Number

Milwaukee, WI, US

San Jose, CA, US

Seattle, WA, US

Develop solutions to high-risk incidents that satisfied business, technical and compliance requirements.Deliver expert-level guidance to over 300 developers on security, privacy, and PCI compliance, enhancing system integrity and safeguarding sensitive data.Interface directly with Security Architecture, Legal and Compliance teams to ensure adherence to all.

Seattle, WA, US

Architected, deployed, and supported new contact center features and functionality, including reducing outbound expenditures by >40% and full system upgrade. Delivered expert guidance on the Cisco Contact Center platform, focusing on call delivery, routing, and providing advanced Level 3 support to optimize system functionality and user experience..

Austin, TX, US

Engaged in pre-sales meetings, supporting sales executives, designed high level architecture, BOMs and SOWs for client engagements. Acted as technical consultant on new/upgraded contact center deployments and contributed to long-term strategy and direction.

Austin, TX, US

Designed, configured and implemented entire suite of Cisco VoIP software and hardware (Call Manager and Call Manager Express, Unity, Unity Connection and Unity Express, MeetingPlace Express, IP-IVR, CVP and IPCC Express and Enterprise) and Cisco routing, switching and security product lines; devised and implemented methods to integrate with Legacy phone.

Atlanta, Georgia, US

Implement entire suite of Cisco VoIP software and hardware (Call Manager and Call Manager Express, Unity, Unity Connection and Unity Express, MeetingPlace Express and IPCC Express) and Cisco routing, switching and security product lines; devise and implement methods to integrate with Legacy phone systems per client requirements; develop as-built.

Brookfield, Wisconsin, US

Provided design and implementation expertise in Cisco voice (Call Manager and Call Manager Express, Unity, Unity Connection and Unity Express, MeetingPlace Express and IPCC Express) and data solutions, created proposals, created implementation strategy and provide support for potential and current customer base; design and engineering of voice systems.

York, Pennsylvania, US

Developed procedures for client system implementation; recommended hardware and software based on client requirements; conducted pre-sales consultations; performed system audits and evaluations; designed and maintained hosted Axapta; defined system security parameters; performed Exchange integration with Axapta; analyzed and recommended telecommunications.

Memphis, Tennessee, US

Performed successful transition from legacy phone system to Cisco VoIP (Call Manager, Unity and IPCC Express) at corporate and Houston branch, HVAC, power and data infrastructure. WAN deployment. Long distance, data and cellular analysis and cost reduction. Windows (database, email, domain controller, etc.) server, RightFax and network administration.

St. Louis, MO, US

Provided support, design and implementation of all networking, Telcom, and server systems; planned transition from legacy phone system to Cisco VoIP (Call Manager, Unity and IPCC Express); database administration (SQL Server 2000); Windows 2003/Exchange Server 2003 migration; network redesign; T1 install; DNS server; web and mail server administration and.

Cork, Ireland, IE

Provided project management and client support from evaluation through full use of maintenance management software; developed web, PC and database applications; interfaced software; conducted audits; prepared assessments and strategies to mitigate risk and aid in disaster recovery. Provided pre-sales support, training and interfaced with all levels of the.

Mequon, WI, US

Provided support for ProTeus and ImpactXP lines of Computerized Maintenance Management Systems (CMMS) running on Sybase, MS-SQL and Oracle; trained customers, both on- and off-site; provided system setup, plant implementation.