I help industry leaders improve business performance by understanding four key aspects of their customers: who is buying, why are they buying, how much value do they create and how do we get more of them. Answering these questions requires understanding the marketplace, the customer, the data that's captured through the journey and critically the approach to evaluating that data. My experience lies in these ares:* Database marketing - profiling and segmentation, leveraging multiple sources* Product strategy - market sizing, forecasting, ROI optimization* Customer targeting - engagement, response, conversion and value modeling* Business value - customer journey, KPI development, P&L impact* Tactical implementation - customer activation, channel development* Campaign management - creative & value proposition development, test design, data structuring * Media accountability - response measurement and attribution* Program management - focused vision & leadership
Listed skills include Direct Marketing, Digital Marketing, Analytics, Marketing Strategy, and 17 others.