James Shrake Email & Phone Number

Fishers, Indiana, US

Fishers, Indiana, US

Contracted, launched, and operationalized our first major deal with Victra (986 stores). Added Wireless Zone's 400+ locations, and other retail deals to get Redux services available in over 2,300 retail locations. More than 3,000,000 Redux subscriptions have been sold, ranging between $29.99 and $49.99. In 2019, we added a new vertical in hearing care.

Carmel, IN, US

While the Redux product was in development, I continued to run the Redux program while working working on other programs (highlighted next). I solely developed a renewal campaign that got upgrade offers to the customer before any other retailer by applying the real-time trade-in value to the customer's phone equipment balance (this process was automated.

Carmel, IN, US

The wireless retailer I worked for came across a new technology to recover wet phones, so they pulled me in to evaluate the opportunity. We launched Redux in a single store and operationalized a membership-based model. Then, we operationalized 50% of stores and finally the remaining 50% to get us to the full 572. The next year focused on driving sales at.

Carmel, IN, US

Grew an existing region from 16 stores to 38 while doubling per store production. Credibility and quick wins were established through side-by-side selling, cross-franchisee training, stacked rankers, secret shops and contests. Mid-market growth came from weeding out poor operators, improving good operators (financially and Verizon relationships, and.

Carmel, IN, US

Hired 32 people in 33 days to open 13 retail locations across the state of Indiana. We spent the next 18 months building the team and culture to fully operationalize the region's success. In this role, the biggest experience came from learning to lead others from a far.

Carmel, IN, US

Spent two years learning to excel at running a successful (sales) location, two years rebuilding teams in underachieving stores, and two years running the most profitable location in the 500+ store network. In this role, I learned how to lead by example those around me.