Jacqueline Smith Email & Phone Number

Maysville, Ky, Us

Humlebæk, Denmark, Dk

Albuquerque, Nm, Us

● Responsible for all Government Relations activities - Federal, State, and Local - for the largest privateemployer and largest healthcare system in New Mexico. ● Draft and execute strategy pertaining to internal and external stakeholder management, advocacy,campaign contributions, and effective trade association membership● Draft key policy communications for internal and external use● Led multi state coalition to secure extension of Hospital At Home and audio only telehealth waivers

Louisville, Kentucky, Us

- Responsible for managing known risk and CMS reported issues- Create and Implement routine auditing of diverse operational business areas including, but not limited to: Clinical Formulary Administration, Benefits Build, Retail/ Point of Sale, LINET, Direct Member Reimbursement, Coordination of benefits- Summarize and assist with implementation of new Federal/CMS and State regulatory guidance - Direct Management of subject matter experts

Louisville, Kentucky, Us

- Owner and Facilitator, Protected Information Review Council, an entity comprised of Highest Level Decision Makers from Legal/Compliance, Privacy, Security, and Data Governance responsible for all Enterprise-Wide Data Usage Decisions- Created and implemented streamlined process for faster API data usage approvals- Created and implemented streamlined process for cloud-based data usage approvals- HIPAA and Data Privacy subject matter expert- Responsible for Interdepartmental Stakeholder Management- Highly visible position; Worked directly with members of Executive Management Team

Louisville, Kentucky, Us

- Monitor 21 states- Directly interact with government representatives and industry groups - Chambers of Commerce, DOI/Exchange Boards, legislative staffers, AHIP representatives, State Health Plan Associations, etc. - Assist In-House Lobbyists monitor committee hearings, DOI Regulatory Briefings, ACA implementation and Exchange Board meetings, Trade Association meetings, AHIP State Strategy Team Sessions, etc. - Provide strategy and talking points to contract lobbyists-Prepared talking points and strategy on specific healthcare related issues-Proactively developed cloud-based solution for organizing and maintaining legislative/regulatory database and database of internal policy positions to improve interdepartmental communication between advocacy and policy teams- PAC strategy management

Louisville, Kentucky, Us

- Humana Political Action Committee, Board of Directors - SALUTE - Veterans Network Resource Group Leadership Team- THRIVE Award, November 2013 – Internal teamwork award, chosen by peers

Washington, District Of Columbia, Us

- Consistently managed over 1000 cases annually – handled all government agencies (no specialization as is seen in other offices)- Represent the Senator and his views at Congressional Briefings held by various federal, state, and local agencies- Draft succinct and informative memos to be presented to the Senator ensuring he is properly informed on casework-specific concerns- Recruited to full-time staffer position following internship- Served as interim Director of Constituent Services during temporary absences, including management of other CSRs and case assignment- Received highest level annual performance evaluations and quality step increases

Columbus, Ohio, Us

- Direct management and supervision of over 100 associates in a high paced environment with changing priorities and deadlines- Responsible for store-related philanthropic activities and PR related to these activities- Platinum Angel Award Recipient, November 2007 – Highest internal honor available to CSLs- Proven ability to meet sales, conversion and average dollar sales goals; highest conversion rates per CSL segment of any member of store management

Washington, District Of Columbia, Us

Columbus, Ohio, Us

- Attended committee hearings and prepared summaries for Rep. Thompson- Establish and maintain communication with the strategic public through relationship building techniques- Worked with special interest and lobbying groups to develop community relations- Prepare and distribute press releases on various legislative issues to local and state media outlets

Education record

Bachelor Of Science - Bs, Political Science (Conc: Public Policy) And Biology