John Still Email & Phone Number

Lee's Summit, MO, US

United States

Kansas City, Missouri Area

Lead the development of calling vision, strategy and execution plans. Improve YOY how calling impacts Marketing’s objectives through innovation and enhancements. Ensure flawless execution of calling plans to contribute to Marketing’s overall goals.Influence strategies and decisions through my work and partnership with others. Develop data led insights, and.

Overland Park, KS

• Earned a reputation over 16+ years for dedication, flexibility and positive work ethic; retained throughout every organizational restructure consisting of numerous layoffs and two company mergers: Sprint Local, Long.
• Supported Business Base Retention programs with 99% accuracy and on-time delivery. Utilized propensity to churn models, targeting high risk customers. I
• Transformed the Business Base Retention Data-mart. Reorganized data inputs and programming steps to align with weekly data warehouse build and refresh schedules.
• Facilitated meetings with top IT Governance and Office of Privacy members to ensure Base Retention campaigns adhered to Do Not Contact guidelines and procedures in order to execute accurate and secure customer contact.
• Partnered with Marketing and CRM analytics to apply first ever control group to Direct Mail. Preserved a distinct holdout, control group to allow for precise program measurement during the quarter which had a positive.
• As the sole Wireless Subject Matter Expert post-merger, created onboarding training and reproduced several resources for expanding team’s ability to fulfill customer campaigns and reports.

Overland Park, Kansas

• Maintain consultative partnership with Consumer BU, Marketing Communications and Finance, serving as strategic source of database marketing information.
• Deliver front and back-end support for marketing programs through program development and testing, tracking and measurement and evaluation and strategy recommendation of marketing program initiatives.
• Solely manage campaign management of rebates and service credits for new subscriber acquisition. Considered subject matter expert.
• Provide value-added data mining of subscriber database through ad-hoc reporting on credit class, channel mix, market segmentation and demographic profiles.
• Effectively and efficiently match analytical objective with technical process to accomplish marketing objectives.

Kansas City, MO

• Supported the customer information requirements of the LTD-Consumer Market’s Group.
• Developed, implemented and evaluated LTD-CMG’s Customer Contact Management program.
• Worked with the DBM modeling group and DBM client to create and deliver targeted leadslists.
• Prepared profiles for customer lead lists and performed post campaign, response results analysis.
• Acquired external lists to enhance marketing database and target new prospects and markets.
• Managed call disposition tracking to analyze campaigns, refine model scores and improve list selection.

Kansas City, MO

• Supported 100+ commercial real estate brokers in Office, Retail, Multi-housing and Land services
• Managed database-marketing activities to collect market information, track commercial real estate trends and analyze market conditions
• Created detailed maps and presented market profiles to prospective investors for local points of interest, traffic counts and drive time scenarios in relation to managed and listed properties

Kansas City MO

• Performed quality inspection and audits of warehouse inventory prior to shipment and operated heavy equipment to store warehouse inventory while conducting full time job search related to educational achievements and.

Master Of Business Administration (Mba), Direct Marketing, 3.5

Activities and Societies: Delta Sigma Pi

Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.5

Activities and Societies: Delta Sigma PiEmphasis in Marketing & Entrepreneurism

Associate'S Degree, Business/Commerce, General

Activities and Societies: Lambda Chi AlphaEmphasis in Sociology