- Led a team of 200+ associates and 7 managers, overseeing all aspects of operations, including production, logistics, supply chain management, safety, and quality control.- Developed and implemented operational strategies to improve efficiency, reduce costs, and enhance productivity, resulting in a 10% increase in overall performance.- Streamlined processes and workflows, identifying bottlenecks, and implementing solutions to optimize resource utilization and reduce lead times.- Developed and implemented safety protocols and training programs, resulting in a 75% decrease in workplace accidents and injuries.- Collaborated with cross-functional teams, including PXT, WHS, and Finance, to align operational objectives with business goals and ensure seamless coordination.- Conducted regular performance evaluations, provided coaching and mentoring to team members, and implemented training programs to enhance skills and knowledge.- Implemented key performance indicators (KPIs) and performance tracking systems to monitor operational metrics and drive continuous improvement initiatives.- Utilized data analysis tools to evaluate operational performance, identify trends, and make data-driven decisions to improve efficiency and profitability.- Ensured compliance with industry regulations, safety standards, and quality assurance protocols.

- Successfully managed day-to-day operations of a high-volume retail store, ensuring optimal productivity and profitability.- Developed and executed sales strategies, resulting in a 25% increase in overall sales revenue.- Effectively managed inventory levels, minimizing stockouts and reducing excess inventory.- Led a team of 25 employees, providing coaching, training, and performance feedback to drive individual and team success.- Implemented visual merchandising techniques to create an attractive and engaging store environment, resulting in increased customer traffic and sales.- Oversaw employee scheduling, payroll administration, and labor cost management to ensure efficient staffing levels while controlling expenses.- Maintained a high standard of customer service, resolving customer inquiries, concerns, and complaints in a professional and timely manner.- Collaborated with corporate headquarters and regional managers to implement promotional campaigns and operational initiatives.- Conducted regular performance evaluations and implemented employee development plans to foster growth and improve employee retention.

- Successfully managed day-to-day operations to assist with the closure of the store ensuring optimal profitability through asset sell off.- Effectively managed inventory levels, minimizing stockouts and reducing excess inventory.- Led a team of 15 employees, providing coaching, training, and performance feedback to drive individual and team success.- Implemented visual merchandising techniques to create an attractive and engaging store environment, resulting in increased customer traffic and sales.- Oversaw all employee related details including hiring and firing. - Partnered with cross functional teams to ensure all sensitive documentation was adequately stored and maintained.

Business Administration- Improved Brand Marketing through web platforms increasing attendance by 15%- Reduced Contract fees through Integrative Negotiating- Maintained Vendor Relations to ensure quality products and services were available for the church- Extremely detailed in record retention of financial and attendee recordsYouth Ministry- Developed Curriculum based on the book of Revelation- Facilitated youth events which were budgeted accordingly- Communicated with diverse groups of students with multiple views- Partnered with Outreach Organizations to enhance community involvement

- Assisted the Store Manager in overseeing daily store operations, including sales, customer service, inventory management, and staff supervision.- Played a key role in achieving sales targets, resulting in a 15% increase in year-over-year revenue.- Coordinated employee training programs to enhance product knowledge and sales skills.- Monitored and maintained inventory levels, ensuring accurate stock replenishment, and minimizing discrepancies.- Collaborated with the visual merchandising team to implement attractive and effective displays.- Assisted with recruitment, hiring, and onboarding of new team members.- Provided exceptional customer service, resolving customer issues, and ensuring a positive shopping experience.

• Sales strategy and inventory management which lead to my department winning the Reindeer Run award 2014 in our Region• Increased sales through creative and strategic merchandising• Ordered product and managed inventory flow• Assisted with hiring/firing• Improved management of freight flow and reduced shrink• Created accountability charts to track associates work related activites and highlight daily responsibilities

Utilized in every area of restaurant within a short amount of timeTurned down promotion due to school attendance