Jessica Tolbert

Jessica Tolbert Email and Phone Number

Project and Process Manager, Advanced Certified Scrum Master, and Lean Six Sigma Green Belt @ Milo's Tea Company, Inc.
bessemer, alabama, united states
Jessica Tolbert's Location
Collierville, Tennessee, United States, United States
Jessica Tolbert's Contact Details

Jessica Tolbert work email

Jessica Tolbert personal email

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About Jessica Tolbert

I am a continuous learner and value collaboration, openness, and perseverance. As a facilitator, mentor, teacher, and coach, I use Agile methodologies to identity current and future business needs and work with the customer or business area to tackle their challenges and pain points by using data driven decision-making, process redesign, and organizational strategic alignment strategies. Please reach out if you'd like to chat. I am excited to connect and share ideas!

Jessica Tolbert's Current Company Details
Milo's Tea Company, Inc.

Milo'S Tea Company, Inc.

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Project and Process Manager, Advanced Certified Scrum Master, and Lean Six Sigma Green Belt
bessemer, alabama, united states
Website:
drinkmilos.com
Employees:
190
Jessica Tolbert Work Experience Details
  • Milo'S Tea Company, Inc.
    It Project Manager And Solutions Specialist
    Milo'S Tea Company, Inc. Sep 2023 - Present
    Birmingham, Alabama, United States
    *Facilitating, overseeing, and evolving high priority projects within the IS department*Serving as a technological ambassador to ensure IS alignment with organization goals*Collaborating cross departmentally with users and Subject Matter Experts as a liaison between departments to accomplish organizational change of current and future business platforms*Maintaining project timeframes, budgeting estimates and status reports, while managing resources for projects*Providing high level risk assessments for projects and deadlines*Facilitating defining business requirements, scope, and necessary resources and time required to complete projects*Implementing and ensuring the success of high priority projects across the organization*Promoting and maintain Enterprise Operating Excellence and is an advocate for standardized processes and project management tools*Ensuring the SDLC process is followed and well documented*Remaining current with technological advances in development, design, architecture of complex system, and techniques to leverage business solutions*Investing in and be an example of Milo's Responsibility commitment which includes environmental, social, and corporate governance components
  • International Paper
    Business Information Project Manager
    International Paper Sep 2021 - Sep 2023
    Memphis, Tennessee, United States
    Served as a liaison to the North American Container business, Technical Services, Applications Services, and other IT groups to support information technology solutions utilized by the business.Worked with team members to deliver and sustain the project portfolio for NAC business related to the BIM Core Box team.Supported the roll-out of projects and enhancements utilizing the Project Delivery Process, PPM, Functional Specifications, and Project Management methodologies.Upgraded, tested, and supported the Witron order fulfillment applicationCo-Lead the Witron Operational Reports Replacement (PackInfo) project for a reliable, concise, fully operating report center with up-to date security standards, sustainable longevity, and improved self-service capability.Worked with the business to establish an understanding of the processes and data requirements necessary to implement and sustain new initiativesDeveloped and maintained the process and system documentation related to Core Box Team information, SharePoint sites, Witron, AskIT Knowledge Articles, and PackInfoLead overall process improvements for the SharePoint Central Knowledge Repository Effort to establish more effective cross training, better onboarding process for new hires, and faster delivery of projects and enhancements
  • International Paper
    Communications Liaison
    International Paper Feb 2020 - Sep 2021
    Greater Memphis Area
    Managing, reviewing, and providing feedback on IT communications as well as consulting / building communication plans, maintaining a holistic calendar view to mitigate business impact, and keeping all parties informed of upcoming communicationsCollaborating among Technical Service and Application Services teams for improved alignment and increased awareness (B/PIMs, ITSD, etc.) to ensure OneIT / consistent image to provide business valueCreating and championing communication best practices while refining and growing the Communication Community to help reach our visionUpdating and maintaining metrics and reporting for Technical Services Service Review monthly meetingsMaintaining the IT TIPS series globally by analyzing data and identifying opportunities, partnering with service providers and developing content, and publishing the tips.
  • International Paper
    It Specialist
    International Paper Sep 2018 - Feb 2020
    Memphis, Tennessee
    Collaborating with team members and managers to improve business processes by developing functional specifications and implementing test scripts in Solution Manager and Application Lifecycle ManagerProviding proactive and reactive analysis and resolution of incidents and requests for problem management using Bi4 Reports and Power BI dashboardsBuilding, organizing, and maintaining the CRM and eCommerce SharePoint Site in collaboration with other team members using backend SharePoint functionality to create lists, libraries, workflows, and configure securityServing as Solution Design Manager for the CRM enterprise search project by managing timeline, resources, and required work in Microsoft Project and Project Web Access while serving as a point of contact for updates and action itemsManaging enhancement work and development resource time in Microsoft Project for the North American Papers, American Recycling, and North American Containerboard businessesConfigured the project repository in BitBucket to provide versioning functionality and C# code management Provided reminder notifications integrated with the existing company email system to assist in project deliverable tracking
  • The University Of Alabama
    Resident Advisor
    The University Of Alabama Jun 2017 - May 2018
    -Fulfilling administrative tasks related to the health and safety of on campus residents-Creating developmental programs correlating with the residential curriculum-Collaborating with team members to create marketing tools to improve resident’s on campus living experience
  • The University Of Alabama
    Freshman Advisor (Fa)
    The University Of Alabama Apr 2016 - May 2017
    Tuscaloosa, Alabama Area
    -Advising freshmen and upperclassmen concerning numerous social and life challenges-Collaborating with other advisors to create developmental programs correlating with the residential curriculum-Delegating tasks appropriately throughout the team based on member strengths-Creating marketing tools to improve resident’s on campus living experience
  • International Paper
    Intern
    International Paper Jun 2017 - Aug 2017
    Memphis, Tennessee
    Process Information Business Intern working with Legal, Global Citizenship, and IP Foundation.
  • Aramark
    Bama Dining Marketing Intern
    Aramark Aug 2016 - Sep 2016
    Tuscaloosa, Alabama Area
    -Marketed and sold meal plans to University of Alabama students.-Exponentially increased the number of meal plans sold daily -Informed students of new meal plan options-Collaborated with a team to sell multiple meal plans
  • Corinth Company
    Office Clerk
    Corinth Company May 2015 - Aug 2015
    Birmingham, Alabama Area
    -Accounting services with quickbooks specialization-Management and organization of resources-Departmental services routing
  • Birmingham Kids And Jobs Program
    Intern
    Birmingham Kids And Jobs Program Jun 2011 - Jul 2011
    Birmingham, Alabama Area
    -Citizen dispute resolution-Management and organization of resources-Customer service liaison

Jessica Tolbert Skills

Leadership Public Speaking Microsoft Office Time Management Powerpoint Team Building Teamwork Event Planning Social Media Management Social Networking Microsoft Word Community Outreach Customer Service Cpr Certified Microsoft Excel Microsoft Powerpoint Project Management Business Process Improvement

Jessica Tolbert Education Details

Frequently Asked Questions about Jessica Tolbert

What company does Jessica Tolbert work for?

Jessica Tolbert works for Milo's Tea Company, Inc.

What is Jessica Tolbert's role at the current company?

Jessica Tolbert's current role is Project and Process Manager, Advanced Certified Scrum Master, and Lean Six Sigma Green Belt.

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What schools did Jessica Tolbert attend?

Jessica Tolbert attended University Of Alabama At Birmingham, The University Of Alabama, The University Of Alabama, University Of Alabama, The University Of Alabama.

What are some of Jessica Tolbert's interests?

Jessica Tolbert has interest in Social Services, Children, Business Management, Cooking, Community Service, Technology, Education, Reading.

What skills is Jessica Tolbert known for?

Jessica Tolbert has skills like Leadership, Public Speaking, Microsoft Office, Time Management, Powerpoint, Team Building, Teamwork, Event Planning, Social Media, Management, Social Networking, Microsoft Word.

Who are Jessica Tolbert's colleagues?

Jessica Tolbert's colleagues are Carlos Contreras, Daniel Mitchell, Nita Thompson, Samantha Stewart, Mike Palmer, Amos Treasure, Telie Embery.

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